Hi, Has anybody out there had to visit hospital in Tenerife with an injured limb after a fall? We had this unfortunate occurence and the E111 card was just thrown back at us and we were told to pay up front and claim on our insurance, before we received any treatment credit card details were taken.
Then we saw a consultant, who sent us for 4 xrays! then the affected limb was put in plaster. After which we paid our bill via credit card.
We were told to report back for a Fit to Fly certificate on the 13th day of our 14 day holiday.
We are just wondering if this is totally necessary. After 2 days we removed the plaster as the arm didn't appear to be broken and full movement is possible, although with care.
We think this may be a bit of a scam and a way of making more money for themselves as we will have to pay again when we revisit hospital. OK we will be able to claim on our insurance, but that isn't the point.
Do these hospitals give treatment when it isn't exactly necessary?
Any advice on whether we should go to the hospital to obtain a 'Fit to Fly'would be appreciated. Otherwise we are in 2 minds whether to just make our way to the airport and go, or pay up more and obtain a fit to fly certificate.
They don't have our flight details as we arranged our own travel.
Sorry to hear about your accident.
My son ended up in hospital in Majorca about 4-5 years ago and, from memory, when we made the insurance claim we had to produce the the "fit to fly" cert. in order to make the claim. I think we were also able to claim for this cert . Without this cert. they may not pay out on your claim- so I would check out very carefully. Again from memory, we also had to send all our tickets to the insurance co. If anything happened on the way home - without a fit to fly cert - you possibly may not then be covered.
We had all the correct documentation and it took us several attempts to claim everything. Keep all your receipts for everything incl taxis, telephones.etc.
My mother in law had a fall whilst in Tenerife and we had to go through the process.
But back home, I can tell you that unless you have all the paperwork, including fit to fly cert. you will not stand a chance of claiming back.
Get everything signed and go through correct procedure or you could find yourself out of pocket.
the Health Card is just for the Spanish equivalent of NHS facilities, with most in Tenerife being Private. This could be why you were asked to pay and claim back
As far as I am aware you will need your fit to fly certificate when claiming off your insurance
We have now got our Fit to Fly certificate. All be it at an additional 150 euros. Hopefully we will be able to claim everything back on our insurance. fingers crossed.
am i right in saying, if you don't make sure its a hospital working on the same lines as our NHS the EHIC is a total waste off time ??
plus, if your in the canaries how do you check its a national health hospital ??
if your hurt you just make your way to the first doctors/hospital.
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Edited by
ray388
2007-01-06 14:45:15
I saw a programme on Tv last year where 2 young reporters went undercover to hospitals in holiday resorts feigning accidents and illnesses and most hospitals did carry out procedures not needed and gave treatment that also was not needed,so they could overcharge tourists knowing they can claim the costs back from the insurance company.Surely an Xray will determine if a limb is broken or not.I hope you manage to claim from your insurance but it may only be a matter of time before insurance companies refuse to pay out for unnecessary treatment.
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