Holiday Complaints

Do you have a holiday complaint? For help and advice post in here.
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If you have the email confirmation from the hotel, print it off and take it with you and you should be fine.
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Different hotel,different location but same scenario.
I did wonder why I got such a good rate when all I could find on the web was much higher prices...... but....
When I got to the hotel to check in the clerk looked at my confirmation letter that the evening manager had sent me ,and started saying "HMMM'- something wrong here..... I held my breath....
She got the Manager- she looked at the price I was given and said "HMMM"- you've been quoted the wrong price I'm afraid- to which I'm thinking " TOO BAD"- I pointed out that I had a signed and dated contract with them to supply my accommodation at the rate I was promised. I suppose I looked angry enough that they just decided there wasn't much to do about it and I went about my business.
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