This now means we are going to have to check into Gatwick 4.15 in the morning - I am totally gutted they have done this.
Can we demand anything be done about this with such short notice?
I have just received a letter 21 days proir to our honeymoon stating that our outward flight has changed from 1.45pm (acceptable) to 06.15.
This now means we are going to have to check into Gatwick 4.15 in the morning - I am totally gutted they have done this.
Can we demand anything be done about this with such short notice?
This now means we are going to have to check into Gatwick 4.15 in the morning - I am totally gutted they have done this.
Can we demand anything be done about this with such short notice?
I'm assuming here that the flight time has been brought forward and not for the following day?
If so it's under 12 hours and I doubt if there is anything that can be done. Has your return time also changed?
I would try and think positive in that at least you will arrive at your destination earlier.
Is the flight near to your wedding day?
If so it's under 12 hours and I doubt if there is anything that can be done. Has your return time also changed?
I would try and think positive in that at least you will arrive at your destination earlier.
Is the flight near to your wedding day?
Thanks for your quick reply. Yes the flight has come forward 8 hours on 19th May I am trying to find the positive, but in reality what it means is no sleep! I really am very very upset about this. How dare they ruin our wedding/honeymoon. We get married on Friday 18th.
I guess they make a great saving as presumably no wanted the 6.15 am flight so they bought that one and cancelled their own flight Grrrrrrrrrrr!
I guess they make a great saving as presumably no wanted the 6.15 am flight so they bought that one and cancelled their own flight Grrrrrrrrrrr!
Ouch so in effect you are having your wedding day then have to be at the airport for 4.15am 
Where are you going as you may need to check in 3 hours before?
Where are you going as you may need to check in 3 hours before?
Flying to Verona then on to Hotel Capri, Malcestine (which I cant see a review on, if you know it please let me know!).
They dont mention the return flight so I assume that is unchanged.
I am in floods of tears here as it seems there is nothing I can. I am sure the other 1,000 customers effected are not happy also. My husband to be is going to go mad when I tell him. I think Thomson are trying to kill us.
They dont mention the return flight so I assume that is unchanged.
I am in floods of tears here as it seems there is nothing I can. I am sure the other 1,000 customers effected are not happy also. My husband to be is going to go mad when I tell him. I think Thomson are trying to kill us.
You could always contact them, explain, and see if there is an alternative.
Just a suggestion
fwh
Just a suggestion
fwh
I have just got off the phone from them. They say they cant offer me an alternative.
I am totally gutted they have ruined a years wedding planning
Thank you for your replies
I am totally gutted they have ruined a years wedding planning
Thank you for your replies
Be positive - don't let it spoil your day.
Just think, you will be in Italy in time for your morning coffee!
You might need to be at the aiport for check in a little earlier than 2 hours prior to departure - security checks do take a little longer nowadays.
Best wishes,
Pippa
Just think, you will be in Italy in time for your morning coffee!
You might need to be at the aiport for check in a little earlier than 2 hours prior to departure - security checks do take a little longer nowadays.
Best wishes,
Pippa
I'm sorry you have been messed about like this but to give another positive slant on it, you will be one of the few wedding couples who will be able to do the traditional thing of leaving the guests at the end of the night to cheering and clapping and much jocularity, go straight to the airport, no waiting around or anything.
If there's nothing can be done about it, just try and keep thinking of positives.
It won't ruin your wedding day, I'm sure it will be every bit (and more) as wonderful as you have ever dreamt.
Congratulations in advance by the way.
If there's nothing can be done about it, just try and keep thinking of positives.
It won't ruin your wedding day, I'm sure it will be every bit (and more) as wonderful as you have ever dreamt.
Congratulations in advance by the way.
Hi it will only spoil your honeymoon if you l;et it.
This link will take you to reviews of your hotel.
http://www.tripadvisor.com/Hotel_Review-g194807-d266509-Reviews-Hotel_Capri-Malcesine_Veneto.html
This link will take you to reviews of your hotel.
http://www.tripadvisor.com/Hotel_Review-g194807-d266509-Reviews-Hotel_Capri-Malcesine_Veneto.html
Thanks all. Well 
at least the hotel sounds good!
It really is not good though....Husband to be is asthmatic and has attacks really easily if he doesnt get any sleep! We have paid out a lot of money for a posh honeymoon suite that we would not even drive too from the wedding reception Cant cancel it lose all the money
I really am so very gutted/angry and disappointed.
You only are meant to do this once.. its a girls dream day gone up in smoke
at least the hotel sounds good!It really is not good though....Husband to be is asthmatic and has attacks really easily if he doesnt get any sleep! We have paid out a lot of money for a posh honeymoon suite that we would not even drive too from the wedding reception
Cant cancel it lose all the money I really am so very gutted/angry and disappointed.
You only are meant to do this once.. its a girls dream day gone up in smoke
Suzie.
Could you not cancel your Thomson flights, get a refund, and rebook better timed flights?
I notice that Easyjet have flights one way for £26.99 + tax at 17.30 on 19th May from Gatwick.
BA economy flights are not great but you can get £228 return on the Saturday for Business Class with better flight times??
You'll have to ensure that you can get your flight money back, if you explain it's your honeymoon / wedding, i'd like to think they would be helpful.
Good luck!
P.S Sorry, i'm rubbish on Europe - I presume your hotel is in Venice?!!
Could you not cancel your Thomson flights, get a refund, and rebook better timed flights?
I notice that Easyjet have flights one way for £26.99 + tax at 17.30 on 19th May from Gatwick.
BA economy flights are not great but you can get £228 return on the Saturday for Business Class with better flight times??
You'll have to ensure that you can get your flight money back, if you explain it's your honeymoon / wedding, i'd like to think they would be helpful.
Good luck!
P.S Sorry, i'm rubbish on Europe - I presume your hotel is in Venice?!!
Im not sure where I stand - I dont think I will get a refund at all. They said (I think) it was upto me if I cancel but they would charge full price. I will check with them.
Thanks
Thanks
Have you booked a package holiday with Thomson? ie flights and accommodation?
Yes flights and accomodation.
So really you are tied to the holiday. I'm very sorry but because it's a flight change of less than 12 hours I don't think there's anything you can do. However, it would be worth maybe giving Ros Fernihough a call on 01922 621114. Ros is a travel law lawyer and will offer you free advice.
Thanks
I agree with Glynis, contact Ros.
Thompson have ruined your wedding night, plus presumably you will lose all the money on your honeymoon suite in the UK.
Re travellingsams advice.
It might be worth seeing if you can get cheap flights at a better time with EasyJet or BA. Could be chepaer than losing your honeymoon suite (and less emotionally upsetting), but I would advise you tell Thomson if you do this as they need to know that you still want the hotel.
Ask Ros' advice as to if she thinks that would be OK because they might have you as a 'no show' if you don't turn up for their flights.
I'm sure every other aspect of your Wedding and honeymoon will be fantastic, try not to let Thomson spoil it for you. Good Luck.
Thompson have ruined your wedding night, plus presumably you will lose all the money on your honeymoon suite in the UK.
Re travellingsams advice.
It might be worth seeing if you can get cheap flights at a better time with EasyJet or BA. Could be chepaer than losing your honeymoon suite (and less emotionally upsetting), but I would advise you tell Thomson if you do this as they need to know that you still want the hotel.
Ask Ros' advice as to if she thinks that would be OK because they might have you as a 'no show' if you don't turn up for their flights.
I'm sure every other aspect of your Wedding and honeymoon will be fantastic, try not to let Thomson spoil it for you. Good Luck.
There may be a possibility that you can cancel your holiday but not receive any compensation because its under 12 hours.
You really need to speak to Ros as suggested. She will tell you your rights and also advise you what to say to them.
Good luck
Kath HT Admin
You really need to speak to Ros as suggested. She will tell you your rights and also advise you what to say to them.
Good luck
Kath HT Admin
This sort of reminds me of my honeymoon.
Got a phone call at 5.00pm on the Thursday before our wedding, which was on the Saturday, that our accommodation was overbooked (despite booking months earlier) and so offerred us alternative accommodation. This was not acceptable, so cancelled, and spent the day prior to our wedding trying to book an alternative holiday for our honeymoon on what was a busy bank holiday weekend.
I have never trusted holiday companies or tour operators since.
Got a phone call at 5.00pm on the Thursday before our wedding, which was on the Saturday, that our accommodation was overbooked (despite booking months earlier) and so offerred us alternative accommodation. This was not acceptable, so cancelled, and spent the day prior to our wedding trying to book an alternative holiday for our honeymoon on what was a busy bank holiday weekend.
I have never trusted holiday companies or tour operators since.
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