Hi, we were due to go to these apartments next Easter. Have changed to go to Dom Rep instead as it actually works out cheaper. It depends if you spend alot of time round the pool or prefer the beach? Have you looked on the internet to see how much a last minute deal would cost you. You may find something cheaper? I can't believe that you should have to pay full price for alot less facilities. I've heard that you can use the pool of the Barcelo hotel, if you don't mind a walk. All in all I'd personally price up some alternatives and see if you can get a good last minute deal.

We have had to change ours due to building work, we were offered a full refund or pick another holiday and they would charge us prices and give free child places from time of first booking.

I looked at last min deals but being a party of 9 could not find anything cheeper

Hope you get sorted

Cathy

It is a pity you have such a short time to sort this out, and as it is half-term next week, I'm guessing that there aren't going to be too many cheap deals available.

Having said this, what I would do if I were in your shoes, would be as follows:

Firstly, you need to decide whether you wish to move to the alternative accommodation offered, or cancel and get your money back.

If you decide to move to the alternative accommodation they are offering then my suggestion would be that you write to the TO and notify them that you are unhappy that they did not inform you of the building work and that you are paying the difference they are asking for under protest; and that you will be seeking the advice of a solicitor upon your return as to whether they have the right to impose this charge on you.

Make sure you keep proof of posting your letter, (the post office provides a free proof of posting service - ask at the counter) so that the TO cannot turn round at a later date and claim they didn't get it.

Having fired the first salvo, it is possible that TO may back down and waive the charge. If they don't, then you are reserving the right to chase them for a refund at a later date.

many thanks for your prompt replies...i have now moved accommodation and after speaking to ros (safe and sound booklet) was told to negotiate on the upgrade under duress so i have the option to contact a solictor on my return if necessary. tracy

glad to see you're sorted. Where have you moved to? Hope you have a great time! We're off to Spain for 6 days Monday. Yippee!!
Rachael

hi, we have moved to the hotel fuerteventura........have been to resort many times before so know the hotel. there was no way we would have found another holiday for the school half term at such short notice.......the TO knew this aswell! thanks for your input and have a great holiday. Tracy