Re this hotel.
I am sorry to say this, but we once stayed here, and moved after the second day. Its one of those hotels which looks lovely, but the staff are dreadful. The service is diabolical. From leering waiters to reception staff who have trouble understanding English. We moved here from Hilton Coral in January purely because I had taken ill and needed to be in a hotel with more indoor facilities. After the 2nd day, we were on the phone begging the longwood rep to move us back to the Coral.
Ask some more opinions, but having visited the red sea four times in this last 12 months, I wouldnt stay at the Sonesta.
The manager was very false. And when we did move back to the Coral, the front desk officer ripped us off by taking more than double the usual taxi far from us and organised his brother in law to take us. It was all very very shifty! We felt unsafe there. Its hard to describe as the hotel is a lovely building. Its clean and the food was good. Its the ambience that is all wrong.
We stayed there on a half board basis. Although we were amongst only about ten people at the pool, (think thats all there were staying at the time!), the staff would ignore us and trying to get served drinks or food was a nightmare. I phoned room service for some cheese and bisuits which were on the room menu and it took about an hour to get someone to understand what I wanted.
The waiters in the restaurant gave my daughter and I the creeps.
Maybe I am spoiled by the Coral. I dont know. But if you are booked far in advance I would seriously consider something else instead. Check out more opinions...and maybe reviews section?
The rooms are clean, everything as I say looks lovely on the surface. Its just one of those places though that lacks good management. Staff are certainly not a remote patch on those at the Hilton. The beach is ok..JUST ok...nah....its not..sorry...theres nothing I can think of that left me with a nice feeling about this place.
When we went on a pre visit before we moved there, the manager was over the top nice but that changed instantly once we actually loved in. He was so false!
I would hate it if someone told me I had booked the wrong hotel..so I am so sorry...but please...check out some others...there are plenty to choose from which are so much better and probably in fact cheaper! I would think it would only cost you max £20 to transfer your booking.
Have you been to the Red Sea before? Ask around this forum..
I felt such strong dislike for this hotel that I had to say this to you. I am very well travelled, and would without a doubt, very highly NOT recommed this hotel!
Sorry!!!!!!!!