They come out well on review centre
Hi, I used them 3 times last year. They are very reliable. Will definitely use them again this year
many thanks
1. When the driver of the transfer arrived, he knew very well (how he could he not??!!!) that the A/C in the van was not working. It was very hot when we got in. We assumed that it would just take a few minutes for the A/C to work, but it never
did. It was very hot and uncomfortable. AND, the driver, who knew in advance that the A/C didn't work, clearly saw that we had a small baby with us, and STILL let us get in to the van. I'm DISGUSTED by that absolute lack of consideration for the
safety of my child!!! My husband and I fanned her with our travel papers the entire way from the airport to the resort.
2. Our flight got in at 11am. The transfer didn't arrive until after noon.
3. Staff was not at all visible in the designated area.
4. Company reps did not at all care about our situation, the fact that I did NOT pay for a transfer shuttle without A/C, nor about the heat stress knowingly imposed on my baby. It took many emails to even get them to offer a tiny refund. Will never use them again!!
Same reply as on the other thread you posted on. You should be complaining about the the company that provides the transfer, not the booking agent.
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