THOMSON AIRWAYS - Page 329 - Flight Only / Airline and Airports, Holiday Forums

Re: THOMSON AIRWAYS ... Q&As

andy66

2014-05-19 18:53:58

Jetlagged wrote:
Does anyone know if Premium Class passengers will be able to use the Fast Track through security at Gatwick this year as last.

Thanks.

Yes , they can use FT at security , in my experience though it is no significantly different to the other lanes , so many people qualify for FT and airline agents do sticker boarding cards with FT for passengers who travel with BA and Emirates in economy if they have status , plus those who book the No1 lounge also get FT , so in the end it's not really quicker than the other lanes for these reasons
The only saving grace is that it's tucked away at the left hand side as you approach the security gates so not everyone sees it ( towards zone A)

Jetlagged

2014-05-19 21:44:20

Re: THOMSON AIRWAYS ... Q&As

Thanks for that Andy. We must have been lucky last year as we were the only couple in Fast Track at the time.

IMHO under the new ownership the customer experience at Gatwick has improved quite a bit and even the regular security lines have flowed well in our experience.

Dazbo HT Mod

2014-05-19 21:50:48

Re: THOMSON AIRWAYS ... Q&As

james 84,

MAN-TFS-MAN (TOM2202/3) are operated by Boeing 767-300/ER.

Darren

andy66

2014-05-19 22:15:47

Re: THOMSON AIRWAYS ... Q&As

Hi Jetlagged , they do tend to put really good staff on premium lane , and I have gone through there very quickly at times., but other times there has been a queue .
A lot can hinge on whether you are travelling at peak periods like early mornings and school holidays .

The new owners have worked hard at trying to improve the total customer experience , they are wanting to make the airport better and have certainly improved it from the days of BAA ownership by way of investment .
Hope you have a good holiday and a pleasant airport experience !!

emmacat

2014-05-20 05:44:26

Re: THOMSON AIRWAYS ... Q&As

...I managed to check in via my work PC without a hitch, I think the problem may lie with the browser in use as whilst using ipad on safari it was impossible to load the boarding passes, whilst internet explorer on PC absolutely fine....hope this helps others in a similar quandary :cheers

z.j.c

2014-05-20 06:31:44

Re: THOMSON AIRWAYS ... Q&As

Hi Darren

Did you see my previous message to you regarding the aircraft config?

Thanks
ZJC

Dazbo HT Mod

2014-05-20 07:11:23

Re: THOMSON AIRWAYS ... Q&As

z.j.c,

Yes, but I can't provide an answer as yet. The remaining ex-FCA 763's will have left the fleet by then leaving the ex-TOM only. These are 2-4-2, not 2-3-2.

Darren

petaraven

2014-05-20 10:00:14

seats 6g and 6j

hi flying dreamliner to cancun in summer been given the seats 6g and 6j was wondering as these seats are in front of the toilets if there was any restrictions with them thanks xx

Merged with existing topic. Dazbo HT Mod

Dazbo HT Mod

2014-05-20 15:41:19

Re: THOMSON AIRWAYS ... Q&As

petaraven,

Row 6 are standard premium club seats. The toilets are behind 6G/J and there are no restrictions although the seats on the right hand side of the cabin have slightly less seat recline than others in the cabin. Further details are linked from our What Aircraft? guide (link below).

Darren

kazd

2014-05-22 18:09:25

Re: THOMSON AIRWAYS ... Q&As

Will be selecting our seats very soon to Dominican Republic on the Dreamliner from Manchester. I have seen talk about two different seat pitches in economy (apart from the extra legroom seats), I have read that although they advertise 34" pitch that actually there are a number that are only 33" pitch. Does anyone know which rows are the the 33" and which are the 34". My understanding is that the first four rows in economy are the extra legroom seats at 36" pitch.

Would like to have booked the premium but have already paid for the privilege of just flying on the Dreamliner and the holiday was way more than originally planned so upgrading is not an option.

Many thanks

Dazbo HT Mod

2014-05-22 20:13:00

Re: THOMSON AIRWAYS ... Q&As

kazd,

The information you're looking for is linked from our What Aircraft? guide.

Darren

kazd

2014-05-22 20:38:00

Re: THOMSON AIRWAYS ... Q&As

I looked at that but couldn't work out which rows were the 33" pitch although I have read they are at the back of the plane.

Whomenever

2014-05-23 13:48:19

Dreamliner fleet ?

Can anyone tell if and whenThomson are adding more Dreamliner aircraft to thier fleet please ? As far as I know they currently have four 787s so far ?

:que

Dazbo HT Mod

2014-05-23 15:11:35

Re: THOMSON AIRWAYS ... Q&As

Whomenever,

G-TUIE/F are due for delivery in July 2014 to comple Thomson's fleet of 6 787-8's.

Darren

Whomenever

2014-05-23 15:45:34

Re: THOMSON AIRWAYS ... Q&As

Thanks of the reply.

Would you happen to know what routes the two new aircraft be assigned too,or do they rotate the 787 fleet around for maintenance ect ?

Dazbo HT Mod

2014-05-23 15:49:23

Re: THOMSON AIRWAYS ... Q&As

Whomenever,

Aircraft aren't assigned to any particular route. All 6 will have the same long haul configuration so they'll just join the fleet and be rotated around the various airports and operate all the routes.

Darren

Whomenever

2014-05-23 19:20:11

Re: THOMSON AIRWAYS ... Q&As

Ah..I see now.

:tup

TCX_Flyer

2014-05-25 04:08:20

Re: THOMSON AIRWAYS ... Q&As

I have just went on to select my seats and the seat plan shows 2-3-2, I thought the 767s were 2-4-2. I don't understand how half of the seats are blocked off as it has on,y just opened to select seats.

Sunaddict

2014-05-25 10:29:50

Re: THOMSON AIRWAYS ... Q&As

TCX_Flyer wrote:
I have just went on to select my seats and the seat plan shows 2-3-2, I thought the 767s were 2-4-2. I don't understand how half of the seats are blocked off as it has on,y just opened to select seats.

The ex FCA 767s are 2-3-2.

brewerdave

2014-05-25 11:50:24

Re: THOMSON AIRWAYS ... Q&As

Sunaddict wrote:
TCX_Flyer wrote:
I have just went on to select my seats and the seat plan shows 2-3-2, I thought the 767s were 2-4-2. I don't understand how half of the seats are blocked off as it has on,y just opened to select seats.

The ex FCA 767s are 2-3-2.

...there is only G-OOBM left - and I thought that was being retired in July??

The seats already allocated may be due to people on 1 week holidays who can reserve seats earlier than those on a two week break or due to phone bookings being made before the seat plan appeared online.

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