I have been credited the deposit I paid, but it would have been nice to have been told about it. I wonder were they going to leave it until December before they told me.
I had booked flights 8 months ago to Tenerife (with Airtours). We were to travel out on Christmas Day. I found out through the grapevine there was no flight and the airport was closed. They didn't bother to tell me. I e-mailed them - no reply. I have written them a letter of complaint a month ago - no reply.
I have been credited the deposit I paid, but it would have been nice to have been told about it. I wonder were they going to leave it until December before they told me.
I have been credited the deposit I paid, but it would have been nice to have been told about it. I wonder were they going to leave it until December before they told me.
If you were going with Airtours I presume it was a MyTravel flight. Not the first time this year they've advertised flights from a closed airport. See MyTravel impossible flight.... elsewhere in this forum!
Interesting that they have credited your deposit rather than try and rearrange the entire holiday. I wonder what their attitude will be towards those who booked flight only.
Interesting that they have credited your deposit rather than try and rearrange the entire holiday. I wonder what their attitude will be towards those who booked flight only.
Post a Reply
Please sign in or register an account to reply to this post.
Similar Topics
-
Holiday booked with thomson - wish to cancel or re-schedule
Posted by halsall86 in Holiday Complaints
-
CANCEL HOLIDAY WITH THOMSON LOOSE £1500!!
Posted by sladeyboy in Holiday Complaints
-
tui/thompson cancel flights to dom republic
Posted by madasharley in Caribbean Discussion Forum
-
Ryanair to cancel a third of its Morocco flights
Posted by Glynis HT Admin in Africa/Middle East Discussion Forum
-
Airlines cancel flights to Greece
Posted by David in Flight Only / Airline and Airports