I booked a transfer through a recommendation on this forum, which linked to Islas Canarias Tours, or canaryforum.com transfers. It all looked great until we turned up here yesterday to be told our reservation didn't exist, because the company has apparently been taken over and not all bookings transferred. Our transfer was in a non-air conditioned van, with no seat belts, let alone a child seat as we were promised.
So, if you're booked with these people, email and check your booking.
Private services for 1 to 4 people have stopped on Lanzarote on all days of the week.
Private services on a Wednesday have stopped on Fuerteventura.
No other changes have been made to the transfers on those islands or Gran Canaria and Tenerife.
Maybe a rep from a different company saw you and was trying to get your business as our airport reps work directly for us so wouldn't say such a thing.
If they sent you a booking confirmation I would imagine when you get back, if you let them know they would offer you a refund in part/full depending on the circumstances of your enquiry/booking. Let them know.
Owen
Edit to remove web address.
When we return to Tenerife (next week ) we will revert to taxis.
Yes, they can be more expensive, but you know what you're getting and even on changeover friday the queues are not too bad.
I have used Canaryforum to book accommodation in the past and could not fault them. Owen's description of the accommodation was 100% accurate and the service he provides is excellent. I have also e-mailed him for advice regarding Gran Canaria in the past and he has always taken the time to respond in detail, even though there was nothing in it for himself.
Cyberhiker - that's good to know. Whilst this is not a commercial site, it is good to be able to put our points. And if they are good that's great.
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