53 Reviews
Traveller Rating
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Excellent8
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Very Good17
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Good20
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Average7
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel is very clean and so are the grounds.
The food!! What can I say - disgusting it's undercooked, cold, and covered in flies. All of our party had the runs and bad stomachs.
Travel operator: first choice
the food was extremely poor and despite there being a variety of dishes to choose from they all seemed to taste the same. children of 7 and 11 found it exceptionally difficult.
we would not consider returning to this hotel.
Travel operator: first choice
Travel operator: balken holidays
We lost our child for about 12 hours, the hotel reception staff and Albena police were not the least bit interested (afterall there are lots of children uncared for children in Bulgaria) I went to the police station to report my Son missing and they were more interested in beating up two Bulgarain young men than trying to find my missing child.
None of the Police spoke any English.
I asked repeatively the receptionist to help me find my child, thet didn't want to know.
The swimming pools look very nice, however they are freezing cold, not heated at all, not even the indoor pool.
Travel operator: 1st choice
the market was a ten minute walk away and the beach is about 15 minutes away there were shows every night except sundays round the pool and entertainment in general was good but it took forever for the announcements to be over because they did them in three languages
Travel operator: first choice
Travel operator: First Choice
Travel operator: First Choice
Travel operator: First Choice
The food was basic but it wasn't bad and it WASN'T undercooked!
The staff at the hotel were so friendly, we made friends with many of the workers and Tom from Cardiff too, a big up to Dimitar the barman!!- he's gr8.
The entertainment is good expecially the Abba night.
The hotel isn't very far from the main street, there's a noddy train that comes every 20 minutes to take you there and a courtesy bus every 30 minutes for the beach.
Make an effort to go here its ace!!
Travel operator: First Choice
The food was appalling and we were lucky not to get any stomach bugs. It was under cooked, cold and unidentifiable, you had no idea what you were eating! We ate out most days and if we did have to eat in the hotel we mainly ate bread.
The entertainment was pointless and was not at all funny!
The children
Travel operator: Balkan Holidays
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