49 Reviews
Traveller Rating
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Excellent10
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Very Good25
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Good7
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Average6
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
19 years 4 months ago
Just got back a week earlier than planned as we had such a bad time here that we got an early flight back home.
The hotel from the outside looked lovely but looks can be deceiving. Found the hotel very quiet nothing going on and in the middle of nowhere.
Most of the staff seemed friendly with the cleaners being the friendliest of all.
Would like to talk about the entertainment but what entertainment ? The hotel really did lack in that department but is fine if you
The hotel from the outside looked lovely but looks can be deceiving. Found the hotel very quiet nothing going on and in the middle of nowhere.
Most of the staff seemed friendly with the cleaners being the friendliest of all.
Would like to talk about the entertainment but what entertainment ? The hotel really did lack in that department but is fine if you
Travel operator: Thomson
19 years 4 months ago
Only 7 weeks old on arrival, we thought the staff had done very well to cater for the needs of holidaymakers.
They were very friendly to everybody (not only the Germans)and could not do enough for us.
The food the first week was a little repetitive then the second week a complete change everyday.
Room maids were as good if not better than we have encountered in our extensive travels - attentive without being intrusive.
Entertainment team lacked in professionalism but made up for this in enthusiasm.
The ample poolside notice boards were not adhered to with regards to the sunbed reservation, this should have been addressed by the hotel,some towels being there all day. The sunshades being moved from beds whilst people were in the pool, by selfish and ignorant people, and the unfortunate people having to sort this matter themselves.
They were very friendly to everybody (not only the Germans)and could not do enough for us.
The food the first week was a little repetitive then the second week a complete change everyday.
Room maids were as good if not better than we have encountered in our extensive travels - attentive without being intrusive.
Entertainment team lacked in professionalism but made up for this in enthusiasm.
The ample poolside notice boards were not adhered to with regards to the sunbed reservation, this should have been addressed by the hotel,some towels being there all day. The sunshades being moved from beds whilst people were in the pool, by selfish and ignorant people, and the unfortunate people having to sort this matter themselves.
Travel operator: Thompson
Recommended
19 years 4 months ago
The hotel- was fantastic, perfectly clean.
Food - catered for every need possible (husband a diabetic the staff sorted him out no probs)
Location- set back from the rest of the resort giving you the quietness if you want it.
Staff- you couldn
Food - catered for every need possible (husband a diabetic the staff sorted him out no probs)
Location- set back from the rest of the resort giving you the quietness if you want it.
Staff- you couldn
Travel operator: thomsons
Recommended
19 years 4 months ago
This is by far the best hotel I have ever stayed in! Beautiful place, immaculate. 1st class for cleanliness, wherever you are in this building, there was always someone cleaning.
Rooms were huge, with a massive double bed, hairdryer, fridge and masses of wardrobe space, it was like a little apartment! We were on the 4th floor with a pool and sea view heaven!
Beautiful location with a gorgeous beach, we walked on it every day and the sea was lovely, my husband played volleyball every day, the beach is just a natural beach, not too shelly at all.
The staff are all amazing, so hardworking, friendly and enthusiastic, especially Alex, Toto and Dennis! Mad as hatters! Bar and restaurant staff are fab too, they work long hours and always with a smile.
The entertainment was great fun, day and night, always something going on in the day for adults and kids alike, some of the shows were cheesy but still really good fun.
The food is lovely, and they were working from customer feedback, with things being changed all the time. The bar shuts at 12 midnight but a lot of nights we were the last ones in there at 1am, having a laugh with the bar staff. They don't mind at all if you get a few rounds in just before last orders, we used to do that, stay until they threw us out(!) and then take the rest of our beers up to our room and drink them on the balcony whilst looking out at the moon shining on the sea and listening to the waves lapping against the sand.......bliss!
This place is NOT geared to wards Germans at all, everything is spoken in all languages, food is catered for all tastes, there was no problem with this whatsoever. In fact I think when I was there there were a lot more English people than German, and a few French and Dutch too.
I would definitely visit this Hotel again as I loved it and I wish I was still there!
Rooms were huge, with a massive double bed, hairdryer, fridge and masses of wardrobe space, it was like a little apartment! We were on the 4th floor with a pool and sea view heaven!
Beautiful location with a gorgeous beach, we walked on it every day and the sea was lovely, my husband played volleyball every day, the beach is just a natural beach, not too shelly at all.
The staff are all amazing, so hardworking, friendly and enthusiastic, especially Alex, Toto and Dennis! Mad as hatters! Bar and restaurant staff are fab too, they work long hours and always with a smile.
The entertainment was great fun, day and night, always something going on in the day for adults and kids alike, some of the shows were cheesy but still really good fun.
The food is lovely, and they were working from customer feedback, with things being changed all the time. The bar shuts at 12 midnight but a lot of nights we were the last ones in there at 1am, having a laugh with the bar staff. They don't mind at all if you get a few rounds in just before last orders, we used to do that, stay until they threw us out(!) and then take the rest of our beers up to our room and drink them on the balcony whilst looking out at the moon shining on the sea and listening to the waves lapping against the sand.......bliss!
This place is NOT geared to wards Germans at all, everything is spoken in all languages, food is catered for all tastes, there was no problem with this whatsoever. In fact I think when I was there there were a lot more English people than German, and a few French and Dutch too.
I would definitely visit this Hotel again as I loved it and I wish I was still there!
Travel operator: Thompson
Recommended
19 years 4 months ago
Hotel was spotless cleaned extremely well and fresh towels provided for everyday
The food in the hotel was extremely nice and wide range catered for, however after the two weeks it did get slightly repetitive
Hotel location was excellent, right on the beach of Obzor, Obzor itself is really nice however was a bit quite for our tastes
The hotel staff are all extremely polite and very helpful putting 100% effort and enthusiasm in everything they do
The entertainment within the hotel could be improved upon as this was repetitive and not to the best of standard
Overall, it was a relaxing and very enjoyale holiday.
Absolutely loved the hotel and the location in Bulgaria and hope to return to the same destination next year
The food in the hotel was extremely nice and wide range catered for, however after the two weeks it did get slightly repetitive
Hotel location was excellent, right on the beach of Obzor, Obzor itself is really nice however was a bit quite for our tastes
The hotel staff are all extremely polite and very helpful putting 100% effort and enthusiasm in everything they do
The entertainment within the hotel could be improved upon as this was repetitive and not to the best of standard
Overall, it was a relaxing and very enjoyale holiday.
Absolutely loved the hotel and the location in Bulgaria and hope to return to the same destination next year
Travel operator: Thomson
Recommended
19 years 5 months ago
We were a little worried about going as we read a really bad review on this hotel.
The hotel is fantastic it has no buliding work going on. It is pretty much all up and running just the themed restaurant was not finished while we where there. They were awaiting the tables and chairs.
The rooms are a really good size with air con, tv, hairdryer, fridge, and plenty of cupboard space. It has a really good swimming pool with a smaller kids pool and if it gets to hot or you get rain there is an indoor pool.
The staff are really helpful but not all of them speak English but they still try to help. Entertainment was just getting up and running while we where there with kids club in the day also adult volley ball, darts, aqua areobics.
There was a kids disco each evening at 7.30pm with adult entertainment to follow at 9.30pm. The beach has quite sharp sand and shells so you will need beach shoes.
We had a great week I would recomend this hotel.
The hotel is fantastic it has no buliding work going on. It is pretty much all up and running just the themed restaurant was not finished while we where there. They were awaiting the tables and chairs.
The rooms are a really good size with air con, tv, hairdryer, fridge, and plenty of cupboard space. It has a really good swimming pool with a smaller kids pool and if it gets to hot or you get rain there is an indoor pool.
The staff are really helpful but not all of them speak English but they still try to help. Entertainment was just getting up and running while we where there with kids club in the day also adult volley ball, darts, aqua areobics.
There was a kids disco each evening at 7.30pm with adult entertainment to follow at 9.30pm. The beach has quite sharp sand and shells so you will need beach shoes.
We had a great week I would recomend this hotel.
Travel operator: Portland
Recommended
19 years 5 months ago
The hotel staff were more geared to the Germans than the English ...
This hotel is in middle of nowhere with a very tiny place to do a bit of shopping.
Entertainment was just like haven mates not very good.
We was one of the first to go to this hotel as it had only just opened. Nothing was finished with workmen all over the place. Very disappointing.
Once up and running will be very nice hotel.
This hotel is in middle of nowhere with a very tiny place to do a bit of shopping.
Entertainment was just like haven mates not very good.
We was one of the first to go to this hotel as it had only just opened. Nothing was finished with workmen all over the place. Very disappointing.
Once up and running will be very nice hotel.
Travel operator: <a href="http://www.kqzyfj.com/click-1632189-10292953" target="_blank" ><font color=blue>Thomson</font></a><img src="http://www.afcyhf.com/image-1632189-10292953" width="1" height="1" border="0">
19 years 5 months ago
Hotel is very clean, great location right on beach.
Rooms are very spacious.
Food for me is usually a big problem I'm the worlds fussiest eater but the food was all ok, something for everyone.
Entertainment not up to much but as a new hotel im sure this will improve with time.
Would definitely return.
Rooms are very spacious.
Food for me is usually a big problem I'm the worlds fussiest eater but the food was all ok, something for everyone.
Entertainment not up to much but as a new hotel im sure this will improve with time.
Would definitely return.
Travel operator: Portland Direct
Recommended
19 years 5 months ago
After being allocated this hotel by Thomson
Travel operator: Thomsons
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