45 Reviews
Traveller Rating
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Excellent2
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Very Good12
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Good23
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Average8
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 6 months ago
Very clean hotel, maids always cleaning, in fact you nearly tripped over them there were so many! Reception staff were very smartly dressed and as helpful as they could be considering the language barrier. The Hotel is right opposite the beach and a short 5-10 minutes stroll from the centre along the promenade. The breakfast was buffett but you had to fight the germans to get anything, especially the one slow toaster. Food was not very warm especially if you went into the restuarant later than the start times (which the germans would queue up for, not usually in their nature). The evening meal was not much better, food was cold or had run out and you had to stand waiting till more arrived. Not much catering for childrens choices though. We ended up eating out most nights.
If you go prepared for the food then it is a lovely hotel.
If you go prepared for the food then it is a lovely hotel.
Travel operator: First Choice
Recommended
20 years 6 months ago
hotel was amazing, A five star for sure.
Cleanliness was of the utmost importance to us and we were not dissapointed.
The Staff spoke English and the service was fantastic.
Looooved it and would go back tommorrow if I could.!
Cleanliness was of the utmost importance to us and we were not dissapointed.
The Staff spoke English and the service was fantastic.
Looooved it and would go back tommorrow if I could.!
Travel operator: first choise
Recommended
21 years 4 months ago
Our only mistake was opting for 1/2 board. The breakfasts were fine, but the evening meals were a nightmare. Buffet style 'hot' food, definately not attuned to the British palate. I like to try exotic food, but this wasn't even that! Added to the rudeness of some of the other guests, who would stampeded their way across to the food, plus the fact drinks were extra and took ages to appear, we were not impressed. Fortunately we already had it in our minds that we were getting such a good deal that it wouldn't hurt to eat out some evenings. It was more evenings than planned, but never mind.
Apart from the food, we didn't have anymore problems. Our tour rep (Deni) was lovely, very friendly and efficient.
We went on several trips, including a Jeep Safari into the mountains, which was fantastic.
Our room was ground floor, which meant that we could hop over the wall to the pool! The lifeguard wasn't as efficient as someone else reported, though we did see a protest one morning when some towels had been removed!
The hotel bars were more expensive than other places along the sea front, but the beach bar was definately our favourite, as we spent hours propping up the bar drinking vodka cocktails!
The room was cleaned well, Bulgarian plumbing isn't quite up to ours, but we didn't have any problems.
Apart from the food, we didn't have anymore problems. Our tour rep (Deni) was lovely, very friendly and efficient.
We went on several trips, including a Jeep Safari into the mountains, which was fantastic.
Our room was ground floor, which meant that we could hop over the wall to the pool! The lifeguard wasn't as efficient as someone else reported, though we did see a protest one morning when some towels had been removed!
The hotel bars were more expensive than other places along the sea front, but the beach bar was definately our favourite, as we spent hours propping up the bar drinking vodka cocktails!
The room was cleaned well, Bulgarian plumbing isn't quite up to ours, but we didn't have any problems.
Travel operator: First Choice
Recommended
21 years 5 months ago
We arrived at the hotel and the immediate thought was "WOW" it was gorgeous! There was myself, partner, 2 year old, parents and sister and her partner. The hotel was beautiful. Rooms were immaculate, we were really surprised. We went down for breakfast next morning and we started to have doubts. The food seemed to be German Orientated! the hotel was full of English families and couples and not many germans? Anyway evening meal and my GOD!!! it was horrendous. greasy, semi warm, soggy, oooohhh no, the thought makes me feel sick. We resulted in most evenings getting Chicken Kebabs on the beach front, although we did eat a bit of the salads (Feta, onions and cucumber) we very rarely ate at the hotel. hard boiled eggs for breakfast broken up and put on the semi fresh barms.
The hotel itself was lovely, staff could not speqak english which did not help when i had an accident in the pool, but our rep was quite good, even when the hotel tried to get me to sign a disclaimer on leaving because of the accident. I would recommend Sunny Beach and the princess hotel but never ever the Chaika beach. The food, staff and germans spoilt it!
The hotel itself was lovely, staff could not speqak english which did not help when i had an accident in the pool, but our rep was quite good, even when the hotel tried to get me to sign a disclaimer on leaving because of the accident. I would recommend Sunny Beach and the princess hotel but never ever the Chaika beach. The food, staff and germans spoilt it!
Travel operator: First Choice
22 years 3 months ago
never again in this hotel food diabolical staff are the most unhelpful staff i have ever came across rooms quite nice not up to 5star standard clean enough only thing going for it was its beach location 15 of us went and we all felt the same no entertainment at night you had to pay for any of your drinks you had with your dinner not bad when you are half board couldnt eat the food anyway food in the resturants outside were wonderful and so cheap and people outside were so friendly everthing the hotel wasn't
Travel operator: balken
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