44 Reviews
Traveller Rating
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Excellent1
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Very Good12
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Good26
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Average5
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: Balkan Holiday
The hotel food was as bad if not worse than we had been warned. Don't expect to eat an 'English' cooked breakfast. The quality & choice of food on offer - not just for one meal time, but every meal time - was a disgrace.
The excuse offered was that 'this is Bulgaria'. The hotel appears to be just lazy in encouraging people to eat in & offers no choice. We witnessed numerous complaints. Numbers in the restaurant dwindled very quickly; numerous people chose to eat out, especially at night. Watch out for the 'hot' meats in gravy/sauce (pork /chicken/beef) at night. They were often barely warm and caused a lot of grief during our stay. There were numerous cases of food poisoning during our stay. Most people blamed the hotel, but it's difficult to pinpoint a cause as it is just as likely that it could have originated from outside the hotel.
The hotel had no entertainment on offer. The indoor bar adjacent the pool was very good and bar staff friendly. Hotel staff in the south wing were very dour & unhelpful.
I would only go back on a self catering basis purely because of the poor meals on offer.
The pool areas are good - it was a shame that the indoor pool was freezing as it seemed such a waste & was very under used.
Travel operator: Balkan Holidays
The food however could be! The pits. Breakfast so so and dinner no no!
The staff were friendly but English was poor behind the reception desk. There is no entertainment but at night you can sit on the terrrace and have a lovely view of people passing with no cars(except mini golf cars). Shops and restraunts face you which all our party of 14 in all thought was great. Music played in these restraunts could be heard. The music was fine and not overpowering. There was also a great hairdresser facing the hotel.
We all enjoyed the Pirates adventure and Khans Tent. Another great eveing was the gypsy night which you could walk to in 15mins and enjoy a free show with food and drink at great prices. When we arrived we celebrated my neices birthday and food pizza, chips and drinks for all of us including the hotel making us an ice cream birthday cake only cost Thirty Five pounds. There is also an internet cafe in the hotel and only cost 5 Lev for the hour and 10 for 3 hours this was a godsend as there is plenty of computers and grave the adults time to sit without the kids for a couple of hours after dinner.
Travel operator: Balcan
Travel operator: balkan
Travel operator: balkan
The hotel staff were always friendly and helpful.
The Bar Staff were particularly good.
There wasnt any entertainment in the hotel other than a music channel on a large screen tv in the bar area and the internet area for anyone that wanted to use it.
I would definately visit this hotel again.
The food was basic and a bit boring after a while but always edible it wasnt rubbish just a bit on the poor side. You could always rely on Pizza and Chips if there was nothing else.
Travel operator: Balkan
Matthew Allan
p.s I would reccoment this hotel to you.
Travel operator: Balkan Holidays
Travel operator: Balkan Holidays
Travel operator: bulkan holidays
Travel operator: Balkan holidays
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