12 Reviews
Traveller Rating
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Excellent0
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Very Good5
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Good4
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
21 years 3 months ago
Hotel food absolutely terrible it was not cooked properly, chicken still had blood in it, microwave was left for guests to warm food up themselves, we ended up having to eat out every day with 3 teenagers with us it was just as well that the food in Bulgaria is very cheap.
Hotel rooms kept very clean but pool and area around it very dirty, dirt from around pool area was swept into pool several times a day. The rep tried his hardest but the manager did not want to know. Hotel staff very rude.
Entertainment non existant for the English was all for the Germans. Only good point about this hotel was the location for getting into Sunny Beach. Everyone we have spoken to since we have been back were given quite a lot in holiday vouchers as compensation.
Hotel rooms kept very clean but pool and area around it very dirty, dirt from around pool area was swept into pool several times a day. The rep tried his hardest but the manager did not want to know. Hotel staff very rude.
Entertainment non existant for the English was all for the Germans. Only good point about this hotel was the location for getting into Sunny Beach. Everyone we have spoken to since we have been back were given quite a lot in holiday vouchers as compensation.
Travel operator: JMC
21 years 5 months ago
this hotel was lovely, spoilt by the awful food, which was not eaten one day was fetched out the next disguised has something else, it was terrible, flys every were, but they did provide a microwave for you has the food was always cold, thats if you had the stomach to eat there in the first place. we ate out every day which was a waste of paying for all inclusive, entertainment was nil, unless you understood bingo in geman which this hotel was catered for, the staff were dam right rude and very antie english, the rep tried his best but ivan the manager was just has rude to him, we called him ivan the terrible, when i look back on this holiday i could cry it is the worst one i have ever been on. the hotel itself was lovely and clean, change the staff and alter the food and this would be one brilliant hotel
Travel operator: jmc
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