12 Reviews
Traveller Rating
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Excellent0
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Very Good5
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Good4
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The swimming pool was lovely and although the Germans reserved there sunbeds we always managed to get the 6 beds we needed. There was a sign saying NO RESERVATIONS of SUNBEDS and one morning we witnessed the staff removing all the towels from the sunbeds. From that point on we made sure we stayed with our sunbeds till 9, then went and had breakfast.
The entertainments team put on various pool activites including water aerobics and water volleyball.
Although Bulgaria doesnt seem to be attracting that many Enligh at the moment, most of the hotel staff spoke a reasonable degree of English. The childrens entertainment was mostly done in German or Bulgarian but i think there may have only been three English families in the whole hotel. There wasnt much in the way of evening entertainment for adults in the hotel which was a bit disappointing as we were all inclusive and enjoyed drinking in there bar even if the local spirits drinks were extremely strong. Saying this the bar staff were happy to give smaller measrues for the non-hard-core drinkers like myself.
The buffet style food was good. Although some things looked a bit strange, most was labelled and tasted quite good. There was always plenty of salads and anti-pasta. Breakfast wasnt a typical 'English Breakfast' but close to it with fried eggs, fried bread, sausages, tomatoes etc. There was always cereal, yoghurts, breads and various 'cakes' too aswell as teas, coffees, juice etc. For Lunch and Dinner there was always a selection of meat cooked in various ways, two types of pasta and sauces, choice of potato's including chips at lunch time. The desserts were various cakes, which were fab, ice creams and fruits especially melon! One lunch time i think we saw them bring out ten huge water melons in the space of half an hour.
There were three restuarants which could have been booked to eat in. We didnt do this becuase you had to order your food the day before and we did see as we walked past one night peoples meals sitting on the tables waiting for them to arrive which we didnt like the thought of. Being All Inclusive was great for during the day - especially when sitting by the pool and wanting drinks. They also did snacks and ice creams but only during certain times.
The only other disappointing thing was we didnt meet our holiday rep until the last day. We survived ok without him but it may have been nicer if we had found him before. He was only present in our hotel for about half an hour a day. We did go to a welcome meeting which was in another hotel so did get told all the information we needed to know. Probably the most important thing we were told is that Bulgarian people nod there heads the opposite to everyone else which was a bit odd. Shaking your head from side to side meant yes and up and down meant no! ODD!
All in all it was a good holiday and a nice hotel.
Travel operator: Balkain Holidays
The swimming pool was lovely and although the Germans reserved there sunbeds we always managed to get the 6 beds we needed. There was a sign saying NO RESERVATIONS of SUNBEDS and one morning we witnessed the staff removing all the towels from the sunbeds. From that point on we made sure we stayed with our sunbeds till 9, then went and had breakfast.
The entertainments team put on various pool activities including water aerobics and water volleyball.
Although Bulgaria doesn’t seem to be attracting that many English at the moment, most of the hotel staff spoke a reasonable degree of English. The children’s entertainment was mostly done in German or Bulgarian but I think there may have only been three English families in the whole hotel. There wasn’t much in the way of evening entertainment for adults in the hotel which was a bit disappointing as we were all inclusive and enjoyed drinking in there bar even if the local spirits drinks were extremely strong. Saying this bar staff were happy to give smaller measures for the non-hard-core drinkers like myself.
The buffet style food was good. Although some things looked a bit strange, most was labelled and tasted quite good. There was always plenty of salads and anti-pasta. Breakfast wasn’t a typical 'English Breakfast' but close to it with fried eggs, fried bread, sausages, tomatoes etc. There was always cereal, yoghurts, breads and various 'cakes' too as well as teas, coffees, juice etc. For Lunch and Dinner there was always a selection of meat cooked in various ways, two types of pasta and sauces, and choice of potato's including chips at lunch time. The desserts were various cakes, which were fab, ice creams and fruits especially melon! One lunch time I think we saw them bring out ten huge water melons in the space of half an hour.
There were three restaurants which could have been booked to eat in. We didn’t do this because you had to order your food the day before and we did see as we walked past one night peoples meals sitting on the tables waiting for them to arrive which we didn’t like the thought of. Being All Inclusive was great for during the day - especially when sitting by the pool and wanting drinks. They also did snacks and ice creams but only during certain times.
The only other disappointing thing was we didn’t meet our holiday rep until the last day. We survived ok without him but it may have been nicer if we had found him before. He was only present in our hotel for about half an hour a day. We did go to a welcome meeting which was in another hotel so did get told all the information we needed to know. Probably the most important thing we were told is that Bulgarian people nod their heads the opposite to everyone else which was a bit odd. Shaking your head from side to side meant yes and up and down meant no! ODD!
All in all it was a good holiday and a nice hotel.
The food was edable but undercooked pink chicken and all food was cold or luke warm and would not pass U.K food and hygine standards,if you was late for meal times ie,dinner was 6pm till 9pm at 8.20 they start clearing the food away and once the sweets had all gone they was not replaced . After 4 days of this we ate and drank out so in our cases not a good and would not reocomend this hotel to anyone.
Travel operator: balkan holidays
Travel operator: Balkan
The following morning we spoke to our rep and told her we want to be moved , We were at a cost of
Travel operator: Thomas cook / Baulkan Holidays
Travel operator: Balkan
Travel operator: balkan
Travel operator: Balkan
The pool and pool area was extremely clean and the staff maintained tidyiness throughout the day.
All the eating areas were clean and the main restaurant staff were efficient at clearing tables - we only had one breakfast time (at about 9.15am - late for us) when there was no room either inside or on the balcony (which isn't bad considering we were there for 2 weeks).
There was a variety of food available and there was always something suitable - albeit pork is off the menu here at home for some time! Having said that, it is quite clear that hotel food in Bulgaria does tend to be more appreciated by our international friends ie. hams/cheeses/frankfurters ... Maybe I could go out there and be a food consultant (ha ha).
The hotel had ample cold water machines and you weren't restricted to drinking fizzy drinks during the day - talking about drinks, I can quite categorically state that there was no shortage of vodka put into my drinks - after the first night we had to ask for "small" vodkas (which turned out to be "triples") and that was before the ice!!)
The bar staff were friendly and helpful and worked long hours and were always pleasant even when they were off duty. The bar, lounge and outside seating area was clean and tidy at all times.
The toilets in the public area were exceptionally clean, although I would have expected some toilets downstairs near the pool area.
The entertainment staff did not speak English and therefore any young English children weren't able to join in with the daytime childrens activities, likewise at night, the shows they put on were in German and we felt a little bit left out to a certain extent .. even in a morning their announcements of activities for the day were in German.
The hotel was in an excellent position, close to the beach, shops, bars and restaurants.
Our rooms were excellent. We overlooked the pool and had no stairs to climb!
All in all, an excellent holiday, even my teenage girls and partner want to go again - we all had a relaxing time
Travel operator: Balkan Holidays
Waste of money paying for all inclusive when the local restaurants and bars are not only much better food - but very cheap.
Food not hot - but that is to be expected as warmer countries tend to eat food cooler than us Brits, there is a microwave available if you want your food hotter. Main problem with food is that it targets a German pallette and gets very boring after a few days - most meals, the choice is very similar.
"Main restaurant" is more like a canteen where you not only have to collect your own food, but your cutlery as well.
The all inclusive attracted families (most parents careless about whether their kids are disturbing others, so long as they didn't disturb them) or groups of men/teenagers there for the cheap booze.
Entertainment geared to German Tourists. English invited to Darts,volleyball and bingo - woopeee!!
Hotel is to South of resort, near enough to walk into centre but there will be plenty of bars and shops around once resort starts to open for the season towards the end of May.
Lots of new hotels being built.
There are no Park views to go with the air conditioning. Air con was also a waste of money in May.
Found the locals very nice - but watch the taxi drivers - don't get in until they have agreed your price. Then try and have the right money ready.
Travel operator: Balkan Holidays
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