24 Reviews
Traveller Rating
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Excellent0
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Very Good2
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Good5
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Average8
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Poor9
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We arrive at the hotel in the early hours of the morning, and in the dark the hotel looked shabby to say the least, and it didn
Travel operator: Balkan Holiday
After 3 days we walked out it cost us but i didn't care my wife was so upset. Warning go at your own risk.
The food was fowl the food in every restaurant was not even edible. I've BEEN AWAY three times a year for the last 28 years but never seen nothing like this IRAC LOOKS BETTER GOOD LUCK
Travel operator: Balkan
Travel operator: balkan
Rooms were basic but quite clean apart from ants crawling everywere. Pool area was the best thig about this hotel very clean and tidy but had to pay 4 levs for a sun bed every day.
Food was disgusting after going for breakfast on the first day and finding a hair in my egg and all the food was like you had just taken it from the fridge not evern warm. We didnt evern bother going for dinner after that.
I would never go back there again and if you do go all I can say is good luck to you.
Travel operator: Balkan Holidays
Travel operator: Balkan Holidays
Travel operator: balkan
Travel operator: balkan
Hotel food was very poor, usually chicken or pork in some type of watery sauce, we ate 3 evening meals and were ill 3 times, we then decided to eat out even though we paid for half board. When we complained to staff they usually replied "I don't speak enough English" and were very rude, the holiday rep was not much help either.
What entertainment.
Please be warned do not book a holiday to this hotel, we don't plan to travel with Balkan holidays ever again as their standards are very low indeed.
Travel operator: Balkan holidays
We went to view a room prior to transfer and were shown a very basic one which they said was 3* but looked less.
We were very pleased on arrival to find we had been put in the three star plus section which is lovely.
The staff were particularly nice. Helpful whenever asked, and kind to the children.
The cleaners were great and I was very pleased with our room, fresh towels every day tidied and beds made for us every day.
Our room over-looked the pool which had a children's area, a life guard and was cleaned and tidied every evening. The pool attendant charged adult for sunbeds but never the children.
The restaurant does leave a lot to be desired but as this was our second visit we knew the area a little and went to the Lotus to eat with Christopher who is very friendly and will accomodate your tastes.
When we booked out our belongings were safely locked in a store room and we were escorted to retrieve them.
We had a safe in our room.
I think the bad reports on this hotel are mainly about the older block and I would recommend this 3*= block and will definitely return.
Highly recommend the Mexico bar for evening as they take good care of you x
Travel operator: cosmos
Food is just about edible some days, but rubbish other days.
It is a un-clean hotel, with smelly rooms, and corridors.
The staff were OK, until you complained, they were rude and could not give a damn!
Locations is quite good, but a bit out.
Travel operator: iN3 investments
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