32 Reviews
Traveller Rating
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Excellent1
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Very Good15
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Good11
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Average5
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
16 years 6 months ago
Just got back from bulgaria yesterday. Very dissapointed by the hotel.
Got to the hotel early in the morning to find there was only 2 beds, there is four of us. Went down to ask whats going on, a lady came up and pulled a drawer from under the sofa. Very uncofortable. The lady could speak little english and didnt crack her face. On the monday a group of irish came drinking all day all night, never left hotel. early hours in the morning the brothers pub in the hotel played irish music till about 4 in the morning. On the thursday at about 5 in the morning a drunken old man was trying to get in our room, left the kids shaken. The staff at the hotel were only bothered about money. Last day reception tried to accuse us of pinching a small towel and tried to make us pay for it. HOTEL FROM HELL
strongly would not reccomend it, 08 !!
Got to the hotel early in the morning to find there was only 2 beds, there is four of us. Went down to ask whats going on, a lady came up and pulled a drawer from under the sofa. Very uncofortable. The lady could speak little english and didnt crack her face. On the monday a group of irish came drinking all day all night, never left hotel. early hours in the morning the brothers pub in the hotel played irish music till about 4 in the morning. On the thursday at about 5 in the morning a drunken old man was trying to get in our room, left the kids shaken. The staff at the hotel were only bothered about money. Last day reception tried to accuse us of pinching a small towel and tried to make us pay for it. HOTEL FROM HELL
strongly would not reccomend it, 08 !!
Travel operator: First Choice
17 years 5 months ago
Me and my family stayed in the Sever Yug hotel for 2 weeks this july, we went self catering and arn't we glad that we did. The hotel cleanliness was ok, few things in the rooms went missing, blame the cleaners as they are the only other people in the rooms. We were lucky if we got our bedsheets changed twice in the whole 2 weeks which we thought was unacceptable. The towels were only changed once a weeks and started to stink the room out abit. There was a choice of 4 restauraunts in this hotel and all four were not up to standard. The only thing on all menus for the children was margarita pizza's which everyone wants a change now and again. The hotel's location was great, as it was like a 5 minute walk from the promenade, which was filled with bars and niteclubs & a selection of restauruants. The staff at the hotel were very ignorant and not really willing to help at all, there was maybe 2 staff in the place that were nice to you. The entertainment was nothing to wite home about at all, they only had a hotel nite once a week and the dancers done the same thing over and over again. On the brochure it stated that reception lounge had chairs and tables to sit on, but the kids were not aloud to sit on them, they also had to be sent to bed at 12.00 and were not aloud to play the games in the reception which are set up for kids. The television in recepiton and inside bar only played sky news and noting else, stating on the brochure that they played football & music channels. Me and my family will not visit this hotel again as the standard was just not acceptable.
Travel operator: Balkan Tours
17 years 5 months ago
Hi, stayed in Sever/Yug in 2006 and again this year. Hotel nice and clean, entertainment was awful, same thing EVERY night!
Apparantly the hotel is owned by a group of Irish people and the majority of people there where from Ireland. Now I am part Irish so have nothing against the majority.
Really disappointed this year, fighting and shouting in the corridors in the early hours, vomiting at the bar, during the day. The majority of people there only put there drink or ciggarette down to smack there kids! Heard someone say that they where like the audience from the Jeremy Kyle show!
Will not be going back, if you are thinking of a family holiday I would steer well clear!
Apparantly the hotel is owned by a group of Irish people and the majority of people there where from Ireland. Now I am part Irish so have nothing against the majority.
Really disappointed this year, fighting and shouting in the corridors in the early hours, vomiting at the bar, during the day. The majority of people there only put there drink or ciggarette down to smack there kids! Heard someone say that they where like the audience from the Jeremy Kyle show!
Will not be going back, if you are thinking of a family holiday I would steer well clear!
Travel operator: Balkan Holidays
17 years 5 months ago
on arrival our party was greeted by the most ignornant receptionist we have ever met on holiday!all she wanted was money.following that we were all left to make our own way to our rooms these were spread over the 3 blocks.the staff but for 2 were stanf offish the waiter in the small bar was pure ignorant,7 lev for a cup of tea a drink and a thimble of milk.the hotel put the prices of their drinks up after a couple of days,food was ok in the complex but at times they forgot the order.the other guest were able to let their kids run amok whereas ours were chastised by the owner just for sitting on the seats!other younger guests there were only there for the drink and were more or less allowed to do what they wanted,drinking in the pool being sick breaking windows not a thing was ever said!entertainment was woefulno internet and only sky news on tv.i would recommend anyone with a family to give this hotel a wide berth and we were not alone on this thought.scots english and irish had been going there for years and will not be back!only thing going for the polyusi as it is known is the location oh and by the way we had bits and pieces going missing from the rooms and the sheets were only changed 3 times in 2 weeks!!!
Travel operator: balkan tours
17 years 6 months ago
Hi We stayed here in june 08. generaly very clean hotel close to beach and shops etc. the breakfast was ok. I found the staff to be very unhelpful.
The same entertainment was on every night alough the singers were good after a few nights its a bit boring as they sung the same songs over again.
Our travel rep was very helpful to us as our daughter fell ill and had to be taken to a local hospital they told us that we had to pay the medical bill and reclaim the insurance when we got home (
The same entertainment was on every night alough the singers were good after a few nights its a bit boring as they sung the same songs over again.
Our travel rep was very helpful to us as our daughter fell ill and had to be taken to a local hospital they told us that we had to pay the medical bill and reclaim the insurance when we got home (
Travel operator: balkin
Recommended
17 years 7 months ago
Hi!
I stayed in the Server Yug on the 12th of May 2007 and went for a week.
The hotels cleanliness was ok but for 1 week we did not get our bed sheets changed.
Although the hotel staff were excellent, they helped with every need.
I must admitt the entertainment in the hotel was not up to standard as there was no shows just bingo etc.
Yes I would visit the hotel again because it is close to other entertainment and the town and it has nice food.
I stayed in the Server Yug on the 12th of May 2007 and went for a week.
The hotels cleanliness was ok but for 1 week we did not get our bed sheets changed.
Although the hotel staff were excellent, they helped with every need.
I must admitt the entertainment in the hotel was not up to standard as there was no shows just bingo etc.
Yes I would visit the hotel again because it is close to other entertainment and the town and it has nice food.
Travel operator: My travel
Recommended
18 years 5 months ago
This is just a quick update to my review from July of last year. This is still a great budget hotel. Spotlessly clean with pleasant staff.
The pool area has been refurbished with new tiles and covered seating areas.
Nobody seemed to eat dinner in the hotel last year, but they did this year (though we didn't) and I am assuming that this improvement made eating there more attractive. I also think the reception and cocktail bar areas had a bit of a refurb too - I'm sure the seating had been re-upholstered.
We had a larger room this year with a bath. The trade off was that the shower wasn't as good as in the smaller room and the shower head didn't fit into the bracket over the bath so you had to hold it yourself. Also new was a TV in the rooms. No great choice of English speaking channels - just BBC World and a cartoon channel, but OK to check up on the news and keep the kids amused (and who goes on holiday to watch TV anyway!).
If I go back next year, I will definitely stay here again.
The pool area has been refurbished with new tiles and covered seating areas.
Nobody seemed to eat dinner in the hotel last year, but they did this year (though we didn't) and I am assuming that this improvement made eating there more attractive. I also think the reception and cocktail bar areas had a bit of a refurb too - I'm sure the seating had been re-upholstered.
We had a larger room this year with a bath. The trade off was that the shower wasn't as good as in the smaller room and the shower head didn't fit into the bracket over the bath so you had to hold it yourself. Also new was a TV in the rooms. No great choice of English speaking channels - just BBC World and a cartoon channel, but OK to check up on the news and keep the kids amused (and who goes on holiday to watch TV anyway!).
If I go back next year, I will definitely stay here again.
Travel operator: Balkan Holidays
Recommended
18 years 5 months ago
Very basic room with 2 beds and a very very small fridge and a small TV. The bath was a death trap as there was quiet an amount to jump(serious) to the ground.
The nightly entertainment was not great unless you like to listen to the same music every night and from what we could tell it did not seem like they were really singing or playing the keyboard!
The seagulls were very noisy at all hours of the morning. No air conditioning in the room so very warm.
The one thing that really got on my nerves was when you ordered food the bill was given to you before the food even reached the table and they all ways waited in the background if not on the table cause of this we only ate at the hotel twice.
The bar staff were nice and quick to serve, not so friendly at the reception...would not go back to this hotel again.
The nightly entertainment was not great unless you like to listen to the same music every night and from what we could tell it did not seem like they were really singing or playing the keyboard!
The seagulls were very noisy at all hours of the morning. No air conditioning in the room so very warm.
The one thing that really got on my nerves was when you ordered food the bill was given to you before the food even reached the table and they all ways waited in the background if not on the table cause of this we only ate at the hotel twice.
The bar staff were nice and quick to serve, not so friendly at the reception...would not go back to this hotel again.
Travel operator: balkan tours
18 years 7 months ago
This was our first time in Bulgaria and we were very glad we had chosen this hotel sever/yug. It had been done up since the brochure we had read and it was lovely.
Bobby's bar was open for as long as people wanted to drink and there were no children when we were there in May for 2 weeks.
Rooms were basic but v v clean and lounges, diner etc was immaculate. You could get any amount of different food as there was a chinese/pizza/b b que all in the grounds new for 2006.
Sadly the only entertainment when we were there was bingo but we won nearly every night so we had v v cheap holiday. stall were brilliant especially VAL, TOMMY and the bingo girl.
So funny we would definintely go back, we never had a bad meal there the only thing that spoiled it was rowdy people who came last few days of holiday.
Bobby's bar was open for as long as people wanted to drink and there were no children when we were there in May for 2 weeks.
Rooms were basic but v v clean and lounges, diner etc was immaculate. You could get any amount of different food as there was a chinese/pizza/b b que all in the grounds new for 2006.
Sadly the only entertainment when we were there was bingo but we won nearly every night so we had v v cheap holiday. stall were brilliant especially VAL, TOMMY and the bingo girl.
So funny we would definintely go back, we never had a bad meal there the only thing that spoiled it was rowdy people who came last few days of holiday.
Travel operator: panarama
Recommended
19 years 4 months ago
Just got back after a 2 week stay at this hotel and I can honestly say it does'nt live upto the reports I read on it.
The cleaners never stopped thats why it gets a 4 rating. We only had breakfast once in the restaurant but the food was ok in the hotel lounge,the location was in walking distance or were you need to be.
The hotel staff were very friendly especially Carlos,Val and Jimmy but as for the entertainment,there was nothing for the kids(or adults) during the day round the pool,the entertainment at night was the same every night(the paddies made there own entertainment which was fun).
The poolside bar(bobbys bar)blasted music out all day even sometimes until 4 and 5 in the morning which some guests complained about.the hotel is pretty basic with nothing in the rooms unless you pay for it.
The cleaners never stopped thats why it gets a 4 rating. We only had breakfast once in the restaurant but the food was ok in the hotel lounge,the location was in walking distance or were you need to be.
The hotel staff were very friendly especially Carlos,Val and Jimmy but as for the entertainment,there was nothing for the kids(or adults) during the day round the pool,the entertainment at night was the same every night(the paddies made there own entertainment which was fun).
The poolside bar(bobbys bar)blasted music out all day even sometimes until 4 and 5 in the morning which some guests complained about.the hotel is pretty basic with nothing in the rooms unless you pay for it.
Travel operator: balkan
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