32 Reviews
Traveller Rating
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Excellent8
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Very Good13
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Good4
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Average6
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The snack bar food was good with plenty of choice but the restaurant food was rubbish unless you liked pork or gammon and all your veg marrinated in herbs and spices there was very little choice for vegitarians or children.
The entertainment was shocking mini disco then a half hour break. Bingo then half hour break. Play your cards right then half hour break then for the last hour they there was entertainment.
The staff were helpful and friendly.
The resort and beach were lovely with plenty to do for all ages.
would go back to resort but not to this hotel
Travel operator: airtours
We would definitely go back to this hotel, probably in a couple of years.
The staff, most of them Slovakian were all very pleasant.
The pool area was probably one of the best in the resort, very spacious, and plenty of sun beds. You did not have to get up at the crack of dawn for a sunbed. All in all I would recommend this hotel to freinds.
Travel operator: First Choice
I would most defiantly go all inclusive again at this hotel fantastic.
The rooms were basic but had everything that you require and they were clean. We required a fridge to keep drinks cold for the kids this will cost you three pounds for the week.this was one of the better rooms we have stayed at in Protaras.
Having two children was quite a gamble going all inclusive especially when it comes to food but once again we were very happy with this and it was very nice and you had plenty to choose from. Food gets the thumbs up from all the Ryan family.
Hotel staff were not all from Cyprus but that was never an issue for us because they were very helpfull and good at there jobs.
There were three English staff who entertained the holiday makers all week and they really tried hard and diserve a big shout out for trying.
Just one word of advise get your children involved straight away with all the games or they will get ignored for the children they aready know.
That was the only moan for me but you live and learn rather than stand and moan.
Travel operator: JMC Thomas Cook
All we knew about this hotel was the name, and the fact is was meant to be 4 star....This rating varies from brochure to brochure. I would personally say 3 star.
I will simply write a few lines on each area...
CHECK IN - Quick and efficient (even at 2am) but no explanation of anything. Just a quick 'your room is ....on the ...floor' - the rest you find out from the information booklet in your room.
ROOM - Not huge for 2 adults and 2 kids. On double / twin bed and two camp beds. Probably the first hotel I have stayed in for years (abroad) to be carpeted throughout. Not an entirely good decision given that whilst the carpets didn't look dirty, the smell of stale smoke in some rooms was extreme! Decent bathroom and good shower. Balcony - overlooked the front of the hotel. Not good (but then would question whether the back would be any better, given it overlooking the pool and being right over the entertainment). Whilst not a busy road, you will be woken by the refuse collectors and every arrival / departure bus throughout your stay. Not a great view either - personally I don't want to see McDonald's signs on my holiday....the illuminated sign reminded me every night how sad we can be as tourists by 'demanding' that resorts cater for our needs !
POOL - really good. We wandered in to many hotels during our week stay and this appeared one of the most spacious and well-designed. HOWEVER - it was FREEZING....I am talking blue kids at the end of the day. Sadly the hotel is surrounded by others, and at about 4pm every day it disappeared in to the shade which didn't help the pool warmth. I suspect it may have been a different story in the summer months. Never had a problem getting sun beds - best area for keeping the sun appeared to be near the kids pool!
Some previous reports mentioned ear infections - didn't witness any of this and it seemed clean to me.
FOOD - If you are AI you truly could eat and drink more or less whatever you wanted from 10am - midnight. Breakfast was ok (very English really) but I was disappointed by the consistent lack of fresh fruit, yoghurts and feta cheese (yum)-had stayed AI in Cyprus before and these were all available in plentiful supplies. You could then have snacks from the pool bar area or lunch in a sort of add on dining area. To be honest the snacks were better in our opinion although again a bit more geared to the English tourist (burgers, chips - oh no....)with a few exceptions.
Evening meal ok - poor quality for the first few days, but seemed to improve at the end of our week.Kids buffet is terrible - avoided at all costs...one container of chips and another of fish or chicken nuggets (maybe I am just lucky in that this isn't the staple diet for my kids). Kids loved the free ice creams available - having stayed in the Pegasus Tropical (Turkey) earlier this year I would honestly say whilst there is more free things at this hotel, the Pegasus which has taken a slating for food, had better choice!
CLEANLINESS - pretty good. Our room was cleaned every day and fresh towels every day. Can't fault that at all. Likewise the pool area - staff were constantly collecting empty cups and rubbish.
ENTERTAINMENT - whilst some have criticised this, I would be the first to stand up and say 'WELL DONE to Becky, Mouse (Sarah) and Craig. Ok it may have been a bit amateurish, but god did they try to make everyone enjoy themselves. 10 out of 10 for these guys....
STAFF - mixed bag, but given it was end of season (hotel due to close next weekend) and the hours they work....any surprise !!! Some real characters, some very smiley and some downright miserable !
Would I go again? I wouldn't rule it out as a cheap late deal, but I wouldn't pay full brochure price. It may have been recently refurbished but its almost stuck in a mid 90's time warp and needs something to wake it up.
Disappointing that we were sold other facilities which were not available - the gym was open, but the jacuzzi, beauty treatments, hairdressers, kids playroom etc were all closed. You may find this over critical, but if you are told facilities are available then that is what you are buying.
HOWEVER....our holiday was made by the people we met, the fun we had and the laughs we all shared.....if Nicky ever reads this 'think tents...'
Travel operator: Independent
Hotel very clean also around the pool. The staff are very friendly and the entertainments team are absolute stars.
The beach is a two minute walk away and there are plenty of bars and restaurants within walking distance. Excellent water park which is a bus ride away.
I would definately go back. Big hug to Miss Mouse and Becky, and a big snog for Craig [entertainment staff]-you guys helped to make our holiday!
Travel operator: first choice
Room service was excellent. Entertainment was ok but there should be more than 3 of them. Mouse, Becky and Craig did there best.
All the staff were very friendly. Had a good holiday overall.
Food could be improved but was told by more than one person that this was being looked into.
Travel operator: Airtours
The food is very nice it is repetitive but all hotels are the same. Cleanliness the hotel was spotless. Location the best. 2 mins from the beach and all the shops. Staff very
nice and got the job done nothing wrong with the drinks I had 14 hangovers.
Entertainment was very good. I dont know what people expect when they go away but I have been to at least 10 all inclusive hotels and this hotel is worth looking at in my opinion I would go back.
Travel operator: jmc
It was clean and tidy never any old glasses around they were collected.
I have to say there where quite a few ear infections and the pool wasn't always cleaned that well, there are sharp bits and piece of old tile.
The food well there wasn't that much for children apart from chicken nuggets and chips. But during the day you can order pizza's sandwiches and other things like salads at the pool bar.
The bar staff were friendly and polite.
Other people have said numerous things about the hotel but I for one would definitely go back.
Travel operator: jmc
The staff were so nice, the food was great, the entertainment was funny a good for the younger one to join into.
It had lots of things to do there such as joining in with the games in the afternoon and night, the games area inside was fun.
I have been to a hotel in cyprus a while back and this one is way better.
cant wait to go back next year!!!
Travel operator: Thomas Cook
Travel operator: JMC
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