Don't go if you've booked then change, our group is easily pleased and we never complain, there was 40 of us.

Food awful, lots of ear infections, pool not cleaned properly. All other guests complained too. I am in the process of complaining to airtours.

The hotel is only 2 star all staff are non English speaking and rude as well as untidy.
They are mainly from bulgeria and russia working slave labour.

Entertainment is rubbish reps done their best god help them drinks were watered down staff told us this.

I stayed at this hotel May last year, and after reading some reports from later in 2004 I was a bit worried about it.

The hotel has been re-decorated and was very clean throughout. The food was very nice and there was always plenty to choose from (snacks available when lunch/dinner closed) but it got a bit tedious throughout the fortnight.

The staff and cleaners were all very nice and very helpful.

The hotel is situated a 5 minute walk from shops/bars and local beach.

The pool area was very clean and as for rats running around there, I did not see any.

I would definitely go back a third time.

Last Oct 04 a group of 20 of us stayed here as our friends were getting married. The hotel was disgusting for the money we had paid. It was shabby inside.

The rooms were falling to bits and the food was horrendous. There was a major lack of choice for starters and nothing for children. Half of our party actually had sickness and diarrohea.

There was a child in our party of 2yrs old and it just wasn't child friendly at all in terms of food or entertainment facilities.

The only good points about the hotel were the location which was nice and quiet but central and the maids were very good.

One of our party actually slipped on a wet mat within the hotel and broke her arm and the staff couldn't careless.

Overall very disappointed in a tired run down hotel.

Apparently the hotel is being refurbished Oct 04 so hopefully it will be improved.

having just arrived back from thre tsokkos beach hotel,protaras,i cannot say how very dissapointed i was in the state of this hotel.
it states this is a 4 star hotel...i would not give it it 2 stars.
the hotel is well past its sell by date, in that it is shabby, both inside and out.
the staff were rude and indifferent to your needs and manners were unheard of.
the enterainment, well how would i describe it, i have heard children perform better, it was just loud shouting, bingo playing and music blaring out from 10.00am untill midnight.
this was not a relaxing holiday.
the kidds club had to be paid for with t shirt painting at best. my son was completely bored with the lack of imagination involved.
from the first day we arrived i noted most people adults and children were complaining of ear infections and not long before myself and son were following suit.
i have been to cyprus many times but i would never return to this hotel again or indeed a tsokkos hotel if this is the standard they maintain through out their chain of hotels.

I found this hotel the most disgusting and dirty hotel I have ever stayed in.

The reception are was small and shabby, all the furniture was ripped. The lift was small you could fit two cases and one person in at the most.

The rooms were the most basic rooms that I have seen. In one of our rooms, the skirting board was falling off with wires exposed which wasn't good with a three year old staying in the room. There was no lighting on the balcony and in the other room the balcony door didn't even lock.

The staff were very unhelpful and quite rude.

The pool was dirty.

Then we had an even bigger shock when we went down to breakfast. There were cockroaches in the dining room, the carpet was filty, you couldn't even make out the pattern on it. There was a small selection of food. We had a basic breakfast and left the dining room.

At lunchtime we saw our rep and she did say that the hotel had been downgraded in the last couple of days due to it shutting in October for a full refurb - well over due.

We moved to the Anastasia - see other report

Got back from Protaras on Wednesday night (7th of July)! The last couple of days started to get extremely hot as I heard it was a heat wave from Egypt! I heard someone say it was 45 degrees in the shade!!!

Well anyway I will tell you all about the hotel.

When you walk through the front doors the reception area is very spacious with marble floors. There is also a very comfortable foyer where you can sit out of the shade and enjoy a meal or drink.

We were on the second floor with a sea view room which was nice. Although you have to pay a little extra for this. But other family that were also on holiday were on the other side facing the road and their rooms were the exact same. The balconies facing the pool would get the sun from morning until about 2:30 - 3:00pm then the balconies facing the road would get the rest. But don't worry if you

To my mind this is the most fantastic resort for holidays: great up-to date facilities, excellent cuisine friendly staff.

The Tsokkos Beach Hotel was a major disappopinment to us. Myself, my wife and my daughter booked this holiday as a friend had been to Protaras ( but not this hotel ) and had a wonderful time.

The hotel had carpet throughout the halls, dining area and bedrooms. This carpet was stained and grubby with a dirty appearance and did not give the impression of being hygienic, and was certainly not what I would expect from a 4* hotel. I would rate this hotel closer to 2* or 2* + at the very most.

The pool was dirty and a spate of ear infections broke out during our stay. I myself suffered an ear infection. The general appearance of the interior of the hotel gave the impression that the hotel was old and required major refurbishment. I believe it is to close at the end of the season for long overdue refurbishment. T

he hotel food was of a reasonable standard and quality but in the dining room gentleman had to wear long trousers ( no shorts were allowed ). I was given no prior notice of this and didn't take long trousers with me. The management were very unhelpful. I was told that I had to buy a pair of trousers or go with no dinner. Most of the men at the hotel ended up wearing the same pair of trousers for dinner for 2 weeks solid , often the ones they had travelled in. ( not a good idea in a hot climate )

The location of the hotel was good with the main shopping area and beach close by ( which was just as well as the "entertainment" was chronic. ( more on that later ). The bar and waiting staff at the hotel were first class it has to be said, however I have given the staff a low rating of 3 as the management of the hotel were among the most unhelpful people I have ever encountered on holiday. One member of the management team was openly shouting at a guest who happened to be talking to me at the time on the day I was leaving. This was totally unneccessary and a direct result of the number of complaints the hotel was receiving at that time.

The pool closed on that day ( many reasons were given for this, but none held out ). It would appear that the pool was just filthy. Every second person you met or spoke to had an ear infection. The entertainment wa simply awful. Most of the guests at the hotel were there on an all inclusive basis yet by 11.00 pm every night the seating area was half empty. Most people choosing to sit inside or go out.

The daytime entertainment was dull and unimaginative. My daughter went to the kids club only once in the 2 weeks we were there and that cost us

This is certainly not a 4star hotel. It is shabby and has an definite need of refurbishment. The food was ok but repetative and a lot of people relied on the daytime snacks which were good. The location is very good. The entertainment was diabolical and repeated every week, you wont need to fight for a seat as it is half empty most nights which is not very good for all inclusive. We went out like a lot of others rather than stay. We found staff very helpful and polite except the management and reception who could be very rudeand unhelpful. There were lots of people children and adults suffering from ear infections and it may be down to the rats spotted at night. They did try to clean the pool edges with a jet wash but not a good idea while people were swimming in it we went in and came out covered in slim and black bits. We informed the Manager who came out and told them to stop but the damage was already done. I would not go back to this hotel but after visiting other hotels in this group it appears to be one of its kind compared to the others, it is after all the first hotel the group owned and it shows. Very disapointed for the money.

I was a bit worried before going to the Tsokkos Beach after reading some negative revues from previous years, it turned out that most bad reports had been relating to the 3* annexe building which I can report is no longer used by JMC. This building is now only used as