22 Reviews
Traveller Rating
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Excellent11
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Very Good7
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Good2
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: thomas cook
Travel operator: thomas cook
Travel operator: Direct Holidays
Travel operator: thomas cook
Travel operator: British airways
Just be aware that if you are taking any children with you who are 13 - 16 years old there is not a lot to do. My grandson could not join in the water polo, volleyball and could not play pool unless my husband went and got the ball and cue as the notice said he had to be 16 or over. There is no club and entertainment arranged for this age group and considering that you have to pay full price for this age group and he only had soft drinks this all seems rather unfair.
No complaints about the hotel (could do with updating a bit) and staff in general though, they all work very hard. Would go back.
Loads of sunbeds but you have to be out there quick as we noticed towels being laid out at 06:15!!!
Travel operator: Thomas Cook
The hotel didn't fail to impress us and the staff were more than happy to help and were always pleasant. The hotel was always clean and the room cleaners clean to great standard each day - making all sorts of amazing things with your towels!
There was always a wide variety of food to choose from - cake even at breakfast if you wanted! There are four restaurants to choose from - an al a' carte which you can have up to two bookings a week free then the 'Arabian Nights'where the food was more traditional to the country with the most exquisite desserts!
Aida and Sol restaurants allowed you to eat breakfast, lunch and evening meals and in Sol you can eat up until 1am. At lunchtimes the beach bar had a chef cooking fresh pizza's and bread and chips and burgers were on offer too.
The food was plentiful with so much variety of fresh fruits, breads, salads and a huge variety of meats and vegetables that everyone was catered for - including my vegetarian friend who wasn't disappointed.
The staff really made you feel welcome and the entertainment staff were so funny but didn't push you if you didn't want to join in. The private beach with a man made island connecting to it was beautiful and never seemed too busy.
The rooms had everything the brouchre describes but we did feel they could do with an update but nothing to worry too much about.
Hurgarda itself is worth an evenings visit and I definitely recommend booking a few trips through your rep - the boat trip to Giftun island is idyllic and the snorkeling around the coral reef is like swimming in an aquarium.
It's always a sign of a good holiday when you're not ready to return home!
Travel operator: Thomas Cook
The reception and hotel grounds area very nice and clean...
Hotel rooms very tired and need updated and new bedding and towels would be nice...
Waiting staff lovely and mostly friendly...
complaints usually delt with promptly...
Travel operator: Thomas Cook
Rooms a little tired but nothing a make over would not put right.
lovley location just outside of Hurghada with its own private lagoon and dive centre.
Food was really quite nice with plenty of choice in all four of its resterants and daytime snackbar for pizza and chips which were not extra.
Staff where mostly very helpful and friendly, problems sorted out directly and nothing was too much for them.
The animation team where brilliant putting on shows in the evening which were hillarious and plenty to join in with in the day, even if you didnt join in it was very entertaining just to watch...they did as good a job as possable and worked very hard and very long hours.
Travel operator: thomas cook
Food: there was a wide selection of food everynight, im a picky eater so i ate freshly made pasta most nights. The sweets were so tasty and was also a wide selection. Everything was always so fresh especially the fruit.
Hotel location: for the the location was perfect. I loved going out side the hotel and seeing hurghada.
Hotel staff: were always plesent and very friendly. The waiters waited on you very well and met your every need. reception were always very helpful with alot of things even things like money problems and such. The pool men were very very helpful and always kept things vey tidy around you.
Entertainment: The animation team were great. ALways came to ask to join in sport and if you didnt then they would accpet that! They made joining in with sports very very fun and we always had a good laugh with them. The animation team made my holiday the best ive had and ive been on many. They were all very friendly and again helpful people and i fell in love with them all. They also did fantasic night comdy and dance shows. The professinal shows were abit boring for me But the animation team again would always make things fun and they are very nice poeple to be around.
I would visit this hotel again. It was a fantastic place the hotel was great the food was good and most of all the animation team were fantastic. So a big thanks to them.
Travel operator: Mytravel
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