56 Reviews
Traveller Rating
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Excellent4
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Very Good29
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Good16
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Average7
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The rooms were as normal spotless and always cleaned to a high standard. Water put in our fridge daily, towels changed daily.
The food is great at all the eateries do not Know how anyone could moan great choice and served by friendly people. The waiters in the dinner hall will just keep bring you drinks whilst you are eating so if you have had enough tell them so. The men at all the bars are also always giving you a new drink before you have finished the last one so very easy to drink to much lol.
The entertainment is not up to much but the shows from outside are great.
Just remember everyone at this hotel works very hard for not alot of money so if you have a few ponds spare let them have it. They will also like a small gift like a pair of sunglasses ect as these are very expensive out there.
All in all I have to say this hotel is like a little piece of heaven and I can not wait to go back in June this year(just 1 week away) I know we will be returning for many years yet.
Travel operator: Portland direct
Tropicana Grand Oasis -Sharks Bay
As per norm for a beach hotel in Sharm it is on a slope, with four blocks of rooms, there are also some villas nearest the beach.
There is the Pool bar, Sand Beach Bar, and a soft drink's bar on the beach, as well as the Lobby bar. The bar staff are friendly. The drinks do not appear to be of as good a quality as those last year at the Hilton, but measures quite large and new drinks appear before the first is half drunk. The staff is very caring for their customers and special alternate drinks appear when you have Egyptian tummy.
Food
There are three dining areas;
The main dining room,
The Italian restaurant (Mamma Mia), /Snack bar (The Dolphin),
The Beach restaurant which is the Oriental & Fisherman restaurant at night
All have one big hygiene problem birds. Which the staff are aware of but do nothing about, and allow them to eat the food at the serveries.
Breakfast
Sausages not bad, Omelettes/pancakes freshly cooked, Cereals - good choice, Filter coffee/tea free, fair choice of other foods large cake selection
Snacks
Pasta, Meatballs, Salad, Mini pizza,
Lunch
Good choice of meats and vegetables
Plenty of fruit, Freshly cooked pasta, Filter coffee/tea free
Dinner
Ice cream is extra to AI!, as is fresh juices, espresso and cappuccino.
Good choice of meats roasts and in sauces and pies are excellent vegetables not many on offer but well presented, freshly cooked pasta and a Large cake selection
Drink
Espresso and cappuccino extra
Imported spirits expensive as expected
Measures of local spirits very generous but don't taste right, Rum is best local spirit
Beer served in glasses from draught and is very gassy.
All inclusive different for different countries
Italian -no alcohol
Russian/Polish /Czech no wine in bars but with meal
UK/German no ice cream
Pools
Freeform pools + kiddies pool clean but not heated colder than the sea
Gymnasium
Basic 2000 equip + free weights, Equipment tired
Personal trainer an ex Mr Egypt friendly and helpful
Sea
Usual entry via pontoon. A very alive reef, lots of fish. Variable current normally left to right, but does change. Reef has pinnacles on both sides of the pontoon, the one on left has marker buoy as top is about half a metre underwater.
Usual problem of people walking on the coralline shelf
Diving
Werner Lau school on site very friendly and relaxed quite a family atmosphere
Dive courses available at very good rates
Excursions
Local hotel based organiser cheaper than Thomson reps
Thomson support
"Welcome meeting " as usual hard sell of dearest trips. Still have Dolphinella on list despite all complaints for last few years. No local information given except for presence of a few shops 10-minute walk away and about the public beach near the jetty at Sharks Bay, Nothing said about tummy upsets just a passing reference to the "Health and Safety " leaflets. Some information about taxis regarding cost but not taxi safety.
Naama Bay
Accessible by free hotel bus service that is free all day. Yet, Naama Bay doesn't seem as busy this year shopkeepers still trying hard to get you to buy but not as hard as last year, and prices not as cheap.
Travel operator: Thomson
Travel operator: Thomson
The food was not always hot enough but a quick word with the chef and manager it improved immediately.
The choice was great there were at least10/12 different main courses to choose from i have no complaints at all.
the location was a little bit away from the main resort but 15 min free bus ride there and back you were in Naama bay.
Entertainment was not to my liking and I knew this before I went there so I was't bothered by it I did go to the night shows a few times but didn't stay long. We met up with a few people in the lobby bar and we had great times with them.
Go to the same hotel? Definitely well recommended.
Travel operator: thomson
Spent many an enjoyable evening in the bar. Service was fantasic. Realy enjoyed Kay's birthday when the staff supplied a terrific birthday cake.
Have booked again for March when we will be taking our daugheter, son-in-law and grand son.
Can't wait.
Travel operator: Portland
Well what can I say.....it was amazing! The hotel looked far too classy for a 23/22 year old, but we had a great time.
The staff were brilliant, making sure your drinks were well stocked, and you never had to lift a finger. The food was brilliant with loads of choice, with many different sections, english, egyption, pasta station, all were fantastic. There was also an Italian restaurant, and although you do have to book in advance for a table, was well worth it as the pizzas were lush! There is also a beach-front restaurant which serves up local dishes, and is a must, just to experience the food!
Entertainment was pretty much non-existence, but we didnt come here for that. If you have small children it could be a problem though, as there was little here to keep them occupied.
Getting into the town itself was very easy, and very safe. The hotel will book return taxi's for you, and they will tell you where the best places are to go. We even found the Hard-rock cafe, which was a great laugh with the pink cadilac from Grease.....The town was very clean, with loads of bars, clubs etc if you do want to venture out of your hotel.
The pools were very clean, and they were the perfect way too cool off after lying in the sun all day!
The rooms were brilliant, air-con, big beds and clean everywhere! Maids came in daily to clean, and even did a little tidy round for us! So we didnt mind tipping them at all!
Overall i would say that the Tropicana was a brilliant holiday, amazing hotel and very friendly staff, would recomend this 10 times over! We also paid a bargain price for it, which made it even better, 450 for the week!
Travel operator: Thomson online
The rooms were pleasant, light, airy and spotlessly clean. Bedding and towels were changed daily and the room and balcony thoroughly cleaned. Air conditioning which was a god-send, television with live premier league football, another god-send.
We did have a problem with the shower, however a word with reception saw this resolved the same day. The room staff were all very friendly and efficient.
Our concerns over the quality of the food were also quickly dispelled. The main restaurant was large enough to cater for all residents at the time we were there. We did not have to queue and were promptly shown to a table. One niggle was the no smoking areas, these were not policed very well by the staff and some people ignored the signs, however when it was brought to the staffs attention the problem was resolved quickly.
At breakfast there is a choice of cereals, eggs cooked any way you wish, fried, omelette's, pancakes etc, plus numerous choices of pre cooked foods, bread, toast (toaster does take some time) croissants etc.etc.
The choice of food at both lunch and dinner is vast there are several areas serving pasta, English food, different freshly prepared food on the open air balcony every evening, ranging from fish, Chinese, kebabs. All in all with choices available there was no need to eat the same meal twice throughout the duration of our holiday.
Outside of the restaurant opening times there is a snack bar by the pool serving salads, pizzas, fish, meats, bread etc.
There are also three other restaurants on the complex where reservations are required: Mama Mia Italian, Fish restaurant and the oriental.
The swimming pool is spotlessly clean, we did not have a problem getting beds and did not have to be up a the crack of dawn. Give the pool staff your towel cards and you will get beds together. The pool bar is open all day and serves beer, wines, spirits, soft drinks, coffee etc.
The hotel operates a taxi service directly from the hotel. A taxi to Naama Bay for four people with a pre arrange pick up time for the return journey cost
Travel operator: Portland Direct
The entertainment is very average, but there's no pressure to join in so you can pretty much ignore it.
The location of the hotel was ideal for us, as it's quiet and relaxing but near enough to Naama Bay (by hotel courtesy bus it's about 15minutes)to get the hustle & bustle of the main resort if you want it.
Snorkelling just off the hotel beach is fantastic.
Travel operator: airtours
We were so glad we did though, this hotel is spotless, our room over looked the 3 pools and the entertainment area, with spectacular views from the balcony over to the sea.
The food was delicious, though I must say at the end of our two week stay, I was getting a bit bored of beef, normally I love it, the only down side I would say is that the children's corner had the same 4 items every night, although they could eat anything, they liked to be able to help themselves and the childrens area is set on lower tables to enable them to do that, so we did have to sort the kids, before we sorted ourselves.
Having said that the waiters get to know you if you sit in the same area each night (which you do not have to) they have your drinks waiting for you on the table. The only regret I have is that there should be bigger non smoking area in the restaurant only about 20 tables in total.
The location is perfect for a quiet relaxing holiday, and is all quiet by midnight(if not earlier).
The only down side I have to say is that the animation team responsible for all the entertainment are Italian based and come from either Italy or parts of Russia, so entertainment and humour is based on what they find funny ( not to our tastes at all).
Top Tip
If you see cabaret back drop up, give it a miss, it is the animation team, but if you see the egyptian looking background, don't miss it, it is one of the visiting teams, that show different things from their culture, Brilliant
Caution
If you are staying here for two weeks, you will find that entertaiment is done on a weekly routine not fortnightly, so the second week can be boring as far as entertainment goes.
If you want to get out and about there is a free bus to naama bay from hotel, that runs during the day and in the evening if you want to carry on the party it takes you to it's sister hotel the rosetta where you can party till 3am, and I have to say I never heard any rowdy revellers returning.
The Hotel staff are always very curteous, and happy to help, have to say can not praise them up enough, and if you tip the mustafa 10 L.E (around
Travel operator: Panorama
The food is very good, always well presented and generally hot.
The pool is spotlessley clean and we didnt have to be up at the crack of dawn to get four beds together.
The beach is good with amazing snorkelling.
The rooms are big enough, are cleaned everday, fresh towels daily.
We were all inclusive and could get more than enough of everything that we required whenever we wanted it.
The staff are truly lovely people who will bend over backwards to help you if they possibly can. Tipping is at your discretion but little (20LE /
Travel operator: Med Hotels
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