79 Reviews
Traveller Rating
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Excellent13
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Very Good37
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Good17
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Average7
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Staff were extremely friendly, from maintenance to management. Everyone had a "good morning/afternoon/evening" for you, very helpful, could not do enough. If you asked politely you received it, no you didn't have to tip to get it.
I found the breakfast very acceptable, choice of eggs (scrambled, boiled, omelette's), yoghurt's, fruit, cereal, whatever you have for a breakfast. Tea, coffee, juice, milk.
Lunch was a very good variety, always pasta with tomato/bolognese sauce, salads, chips/potatoes, meat and always a huge array of cakes, desserts, fruit, drinks (alcoholic and non-alcoholic), bread etc.
Dinner had a little more selection (more meats etc), they had theme nights which is why this was done "just outside the restaurant" you could eat outside if you wished, maybe that is where people saw flies, because we certainly didn't see any in the restaurant which was air conditioned.
The pool area was brilliant, yes you did have to get up early for beds, but that happens everywhere these days. Fresh towels every day, you could ask for extra for as long as you took it back. Service at the pool bar etc was very good, all the staff worked very hard.
Shuttle bus to and from the beach was very handy, most hotels do this unless you stay in central Naama Bay which most hotels are only B&B or HB. Beach very nice, all inclusive too, lovely staff, lovely surroundings, nothing any trouble.
I agree the entertainment wasn't the best, but give them another season (only opened in Feb), and I think they will realise this is basically a hotel mostly visited by the Brits, and they will learn what we Brits like.
I can't say I saw many people bitten by insects. I got one bite which I got from the beach.
I was there when people were ill, I was ill for one day - but I get these things wherever I go. It had nothing to do with the food/water. Just don't boil yourself when sunbathing then go into an air conditioned room and shiver. Turn down your air con, especially when you go to bed.
All in all I had a wonderful time. This is my first time to Egypt and I have been to Mexico/Dominican and I say I am going back next year to their sister hotel, Kiroiez.
Travel operator: My Travel
The animation team was fabulous they entertained you all day long and if they are there next year I am definitely going back there. The animation team was Alex David Hassan and Rita. They was all lovely and they would go out of there way to make your holiday better. When the entertainment finished at 11 the animation team would get people to go the clubs they was brilliant and they make sure that you get home safely.
The rooms was spotless and the cleaner came everyday and lucky we never got woken up because he done our room at about 3 in the afternoon which was good. We couldn't of got a better room we was right on the front in the entertainment pool.
There is also another pool around the back which is suitable for people who like a holiday to rest. I would recommend it to any one. It was the animation team what made my holiday because I loved the entertainment and they would try their best to get everyone involved in the activities provided.
Travel operator: medhotels
The animation team was amazing and if they are at this hotel next year I will definitely be going back. They worked very hard and kept everybody entertained also tried there best to get everyone involved in the activities provided. They did stretchy stretchy to begin with which is yoga and then they did darts, and then Aqua gym which was great everyone joined in. The entertainment finished in the resort at 11 in the night and then the animation team would ask people to go to the clubs which was great I was always there and they make sure you get home safely.
The rooms were great you couldn't complain about anything at all. The cleaner was around everyday and comes at a reasonable time. Our room was located right on the front where the animation team would be for most of their day. However, if you would prefer a quieter pool there was one around the back.
I would go back to this hotel any day. The food was great they provided a large variety of foods which suited everyone even the children. The bar staff was great especially Tamea and Mole.
The hotel also has its own beach and the bus takes you there for free and it is still all inclusive in the beach. The animation team definitely made the holiday and I will go back on holiday where ever they are. They are called Alex, David, Hassan and Rita.
I would recommend it to anyone for a holiday.
Travel operator: medhotels
The food was great for the first week but not so good on second,children had no choice really, but I spoke to rep nikki who sorted out that when we went to breaky to ask what we wanted our son to have for evening meal.
Our rooms cleaned every day,shops in complex dear a lilo cost a tenner beach was ok but inclusive on beach .Thanks to all staff fady.bouells.etc also if you get tummy troubles go straight to pharmacy next door as our products dont work you need stronger,I feel that we were in this area 3 years too early as it is still building up.
I enjoyed the quad biking and scuba diving all trips are a lot dearer that you would pay in the canaries etc have fun
Travel operator: thompson
Travel operator: My Travel
Let
Travel operator: Thomson
The staff seem to be cleaning non stop all day,
The food was fantastic I think there is something for everyone. The desserts are to die for.
The beach is only 5 mins bus drive, beach is clean and the all inclusive continues on the beach.
My only gripe is there is no where to walk around the outside of the hotel.
The hotel staff cannot seem to do enough for you nothing seems to be to much trouble, they were fantastic, the entertainment was just crap just didn't exist but thats same in all hotels in Egypt not just this one.
Travel operator: first choice
Had to ask for clean towels every day,in fact had to beg for them.
Location was a good bit away from beach, and if you were not in queue early enough for mini bus to go to beach you were stuck.
Entertainment was virtually zero, although daytime staff did try, but darts aint my idea of entertainment in 45% heat.
Would not recomend this hotel to anyone.
Everyone we spoke to was ill with tummy bug, and most of the children had ear ache and sore throats.
Drinking out of plastic glasses was disgusting,and the alcohol was very very basic.
Travel operator: direct holidays
The staff were excellent and we made really good friends with the pool bar man and was very sad to leave the staff are always up for a laugh and will do anything to make your holiday enjoyable.
The food was very nice with alot of variety but I must admit I got abit fed up of rice, pasta and chips so we did go into Namma bay for something to eat some nights but its soo cheap in Egypt you can't complain.
The rooms were big and very clean.
The location of the hotel is great as its in the middle of the old town and Namma bay and theres also a free shuttle bus to take you and pick you up from both of these places the bus driver is great fun he plays his music and sings and claps along as he drives you to where your going. Also the hotel beach is lovely with the shuttle bus taking you and picking you up.
We had a few bites but as soon as we started using the insect spray it stopped. I would love to go back to this hotel and may do in the future.
Travel operator: Thomson
Although there were 2 pool bars, it was actually too hot to sit out there most evenings, although we had no choice really. The only air conditioned bar area was the lobby but this area really didn't have an atmosphere. It was very lit up and noisy.
Actually most people in there were playing cards, which they had bought at the hotel shop! There really wasn't anything better to do! Everyone was very friendly though so it was easy to meet and talk to new people.
The drinks, as I mentioned were served in small plastic cups so you were up and down like a yo yo as you weren't supposed to have more than one drink at a time.
Whether you wanted a beer or a cocktail, all the drinks were in the same plastic cups! No chance of a sparkler or a piece of fruit in your cocktail!
No ice was provided, probably to do with the terrible bugs you could get from the water over there. We both managed to stay bug free (although I did come home slightly poorly).
The best advise I can give to prevent this is to not let any of their water pass your lips. Don't even clean your teeth in the tap water, always use bottled water (you can re-fill your plastic bottles at one of the many water points). Even in the shower don't let any water get in your mouth.
I really do think this is how many people became poorly with stomach bugs. I heard the water comes straight from the Nile so as you can imagine, it may be fine for the locals but not for the holiday makers!
Apart from these gripes though it is a very pleasant hotel. Most of the staff were very friendly indeed. (All were men, no women work in the resorts).
The beach was great for snorkeling, definitely recommended for a change of scenery from the pool.
Travel operator: Airtours
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