44 Reviews
Traveller Rating
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Excellent12
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Very Good7
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Good7
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Average9
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Poor8
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
the 1st time we stayed silver half board. the rooms had recently been redecorated. we had a very nice 2 bed chalet. the food was good, plenty to choose from and eat as much as you like.
the 2nd time we stayed in a gold 2 bedroom apartment. again the rooms had recently been refurbished and were to a excellent standard. we had a twin and a double bedroom with a kitchen/living room that was well equipped and a tv/dvd player.
the grounds were slowly being upgraded and has started to look very nice.
i couldnt fault the hotel staff, they were very helpful
the entertainment was great for my 2yr old. she loved all the character shows during the day in the pavillion including, barney, bob the builder, pingu. the evening entertainment was good too. we watched the pantomine goldilocks, there was a cartoon network show, great for the kids. they also had the sooty show for the kids and a gunge show. i cannot comment on the entertainment that was on after these shows or the shows in the reds because i didn't see them due to the kids going to bed.
all in all a great holiday and value for money. and i have already booked to go back in june
Travel operator: butlins online
Travel operator: Butlins
we stayed halfboard so ate in the yatch club which was nice and such alot of choice to eat.
every time you visit the yatch club the girl at the desk gave you some hand gel to kill any germs before you go in and get your food which is good to see.
staff were all pleasent and love the kids.
evening entertainment was good.
we would visit again.
Travel operator: online
Travel operator: booked online
Travel operator: butlins
We stayed there Monday-Friday and the whole holiday was excellent.
we stayed in the gold apartments, which we found were clean, a good size and were worth paying the extra for.
The food was very good as most of it was self-service so you could have as much as you liked and there was good choice for kids and adults.
The entertainment was first class. There is everything you need in the Skyline and the shows in Centre Stage were very good.
Travel operator: Butlins
We arrived at the resort, got keys and found what looked to be the right accommodation - rather untended (rather than rundown) low buildings, with a bulk lot of double glazed porch things on the front.
Ok - so not too worried here, thought there was another entrance, this was the only one entrance to the accommodation - the porch thing. Which opened straight into what I loosely call a lounge.
Ours was right on the end - main walkway to pretty much everywhere, and everyone could see straight into the room.... and the smell! - like old cigerette smoke, really stale and made me feel claustrophobic (and I
Travel operator: Butlins
Our accomodation was near the back of the resort in one of the 2 storey buildings, we were on the first floor (not the ones in rows, but similar to the 3 storey.)
We had 3 bedrooms, 1 was a double and 2 with 2 singles. The double I think had a wardrobe built in, 2 bedside cabinets and a mirror. The other 2 had hanging space and 2 shelves and 1 bedside cabinet with 2 draws. The electric point in the single bedded rooms were hidden behind the bedside cabinet. The beds were comfortable enough, with 1 pillow on each bed. (I took an extra one each for me and hubby) The duvets and bedding were clean. There wasn't a mirror in 2 of the bedrooms so my brother unscrewed the one in the hallway and we shared that one.
The bathroom consisted of a shower, which was quite small but useable, not sure if this is the case if your really tall. ( I'm 5 ft 8" and I think I was about 6 inches from roof)
The living room/ kitchen had a 3 seater and a 2 seater leather settee and a normal size tv. A table with 6 beech style chairs. An electric cooker, microwave and toaster. Cutlery and crockery for 6. There were pans but we didn't have a frying pan (it was listed on the list inside the cupboard) but I'm sure they'd give us one if we went to the reception to ask. There was a pack in the kitchen with a tea towel, tiny bottle of washing up liquid, a cloth and a scourer pad thingy. There was also a full size ironing board (no iron) and a small clothes horse.
To get into the rooms they now use credit card style keys. We were issued with 2 and I asked for another and got one no problem.
It was very, very busy there with lots of hen and stag parties. It was an adult weekend. There were some sights to be seen!! The entertainment was dance music and was ok if you like that music. The Venga boys were there Friday night and Cain Dingle (Emmerdale) did a DJ slot on Friday night as well.
I think the resort looks a lot better than it has in the past.
On the way home after a night out we passed lots of discarded bottle and cans and rubbish, but this was nowhere to be seen the next day, so the cleaning teams are working hard.
Even though we were situated at the back it's not really that far to the entertainment (the weather was dry all weekend so we were lucky) There is a small shop just behind where we were. It was also quite quiet there in the accomodation.
We ate in the Hairy Dog pub which is in the town. Menu was good but we were dissappointed with service. I had Carbonara which to me was way too creamy. Brother and sis-in-law had to wait ages for theirs but it was lovely. Our other friend didn't even get hers (they forgot!!) but her hubby had a lovely meal.
We never book anything less than silver, the standards are just that, bog standard!
Travel operator: Butlins
The rooms were so damp we had a frog hopping around the living room. I had to clean the bathroom myself before I would let anyone use it, it was quite grimy. In the double bedroom there was a large damp batch on the ceiling in the corner.
The windows are not double glazed and rattle slightly with the wind.
The key cards only worked when they wanted to so we got caught out in the rain trying to unlock the doors.
Travel operator: butlins
It's 18 years since we last went there and it has changed completely - other than the accommodation which is still very basic, shabby and below standard.
There is supposed to be maid service who make the beds and empty the bins etc but the maid only made the bed once in the 4 days. Lights didn't work and there was only one tiny pillow on each bed, so we had to ask for more. TV had really bad picture.
Travel operator: not applicable
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