Butlins should be totally ashamed of their standards of accomadation. We booked a Silver Room with two bedrooms and we expected some degree of comfort with it not being budget. Or so we thought. The rooms stink of damp and the 'furniture' is very old. The bedding felt damp to the touch too. We have had to wash the clothes that were not used as they came home smelling of damp after hanging in the wardrobes. Our bathroom had excrement smeared over the tiles by the toilet and the back of the bathroom door and the pokey little shower was covered in mould. Never again will we pay good money to stay at Butlins. However, the rest of the site is very clean and litter free with the gardens very well kept.

The food was ASDA cafe at best. You had to beg for more than one sausage at breakfast or more than one slice of beef/turkey/chicken at dinner. You do get soft drinks included in the half board option though which was a bonus.

Butlins Minhead is located right opposite Minehead beach, which is large and sandy. The water is very warm too. It would have been nice to have been able to have hired some chairs and winbreakers but there was no one there to hire them from.

The staff are all eastern european which I found very strange. They are very un-smiling and often get in your way. YOU have to move for them and in the restaurant, when you are trying to carry a couple of trays of food, that can be very annoying. Very little english is spoken by them. The Redcoats though are all British. Some tried very very hard to keep us entertained, but some felt they were only there to tell the kids off. "Don't sit there, Don't touch that, Don't do that..." is all we heard from some of them as they laid in to the kids. They need to understand that kids get exited and are not always doing things maliciously. My two were man-handled in the queue for a photo with a band called Pop Mania as they dared to go up for a second photo each afetr having a joint one taken the first time. I was not happy and told her so too!

One thing Butlins know how to do is keep you entertained. The evening shows were fantastic with performances from Brenda and Nicolas from the X-Factor, Shaun Williamson and Nicholas Bailey (Barry and Dr Trueman from Eastenders) and a great Pantomine from Joe Pasquale. We were all very happy with the entertainment. However, very little is free at Butlins anymore. They were even charging for a 5 minute jump on a bouncy castle and the Trampolines which I felt was a touch miserly! The pools are free though with some wicked flumes to ride.

All in all, having spent

Based on the previous reports we were not looking forward to going. We were pleasantly surprised. We paid for Gold accommodation and judging from the other comments I think this must have been a good move.

Accommodation was clean and roomy.

We were near all facilities but it wans't too noisy (except for the seagulls and I don't think you can blame Butlins for that). The other accommodation did look a bit prison campish.

The food was fantastic. Due to being Gold we ate in the Yacht club, you had the same table every day (which was good for our young sons)and the choice and quality was amazing for dinner and breakfast. I would definitely recommend anyone to upgrade to this as the other food halls didn't look anywhere near as nice.

We went to the beach a few times but didn't really like the look of the sea and things that were washed up but our boys loved playing in the sand. I did get a bit tired of the amusements in the skyline so we didn't spend a lot of time in there.

Our boys had their best holiday yet and we will definitely go back again, probably for 4 days rather than a week. We found the staff to be fine and if we had a problem they sorted it out quickly.

There is a lot of free entertainment but it was hard not to spend money as equally there was a lot that you had to pay for which was the only thing that we weren't happy about

Although we were upgraded at no cost to an apartment, the overall experience was pretty awful.

The Restaurant should be renamed the canteen, and the entertainment centre, (particularly centre stage) was sticky to the touch, that includes table tops the bar tops and the carpets. Some bleach and Mr Muscle needed urgently.

Alright for kids, and chip lovers, although the prices were very expensive, nothing free at Butlins anymore. A bottomless purse or wallet needed

What can I say, just come back from Butlins, and never had a worst experience.

Lets start with the cleanliness, the toilet had a spider squashed on the seat, the bath had live and dead insects(spiders,ants and flys)in it, the bed covers looked dirty, the pillows had some dark black stuff over them.

The food(if thats what you can call it), gave 3 out of 4 of us food poisoning, and it pretty hard to tell what food it was, i did have to ask on the first night.

When we got back after the dinner, outside our apartment, we had a bin back ripped outside, to which it took over 12 hours, to be moved, and when it was the soiled nappies where left outside our room for a good 4 or 5 hours longer.
on the plus point(the only one), the pool was really good.

All in all, I will not be going to butlins, and prtty sure I can say that to the other 3 in our party.

I love visiting Butlins. We have fun every time we go. The rooms are really clean and the food is delicious,you can eat as much as you like.

Entertainment is great the redcoats are really talented and Butlins often have famous people there to take away an extra special memory of the holiday.

The staff are really friendly, they are never sad they are always smiling and I would definietly return. I highly recommend to everyone.

I went down to Minhead to run workshops for a conference, so technically speaking I wasn't a guest.

I've been working at the different Butlins venues for more than 10 years now, and IMO Butlins has improved immeasurably.

Most of the chalets are now very clean and comfortable and more than adequately equipped.

We stayed in a 8 berth caravan on the Butlins site. We only paid

We stayed in the Silver Accomodation, it was basic, and very cramped.We stayed for four nights,the bin was emptied on two occasions, and the beds were made up just the once.

We stayed in a deluxe apartment which was lovely. It had two bedrooms, 1 with a double bed, but the room was big enough to put another 2 beds in, and the other room had 2 single beds, again another big bedroom.

The double room had a portable telly and a safe in it and in the lounge was a 3 piece suite, telly, video player and dvd player.

We had a good sized bathroom with both a shower and a bath. There was no kitchen but we had a fridge, ironing board and iron and tea and coffee making facilities, which was fine as we were half board.

The room was spotless and if you had a problem then there are always security and staff walking about, so we just went and spoke to them and the problem was fixed straight away. We found the food to be excellent.

The breakfast's were full english breakfasts, cereal, fruit, toast and jam, fruit juice, tea and coffee. The evening meals were varied with lots to choose from. Proper 3 courses if you wanted to. Always piping hot and plenty of it.We found the staff to be friendly enough.

The entertainment was good lasting to 2am. We went on an adult only weekend, so there was no kids about atall.There were several bands playing when we were there, the bars are always very busy and can get abit overcrowded.

There are lots of other things going on during the day and night. The funfair, swimming pool with water shoots, crazy golf, bingo, amusement arcades and much more. A short walk takes you down to the baech or up into the town centre.We love it here and have been lots of times with and without the kids.

A good place for a hen or stag weekend, birthdays or just a family break, but be warned you can end up spending lots and lots of money. It's cheaper to go abroad! But it's still great and a good laugh.

Stayed in a silver apartment for a three night break.

Apartment was clean and quite modern, the kitchen was very small and the rooms felt slightly damp if you didnt leave the heating on low.

Used the new key care system to get in and out of the apartment, prefer this to the keys.

The restaurants and cafes were fairly priced, as was the supermarket on site.

All the staff except the redcoats seemed european, especially in the restaurants.

Minehead itself is well worth a look, lots of shops and cafes, we also went on the steam train that departs from there.

My nephew especially liked "bobs yard" in the resort, got his photo taken with bob the builder and was able to purchase it for