20 Reviews
Traveller Rating
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Excellent9
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Very Good7
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Good1
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: First Choice
Travel operator: First choice
Travel operator: First Choice
Travel operator: First Choice
We had a good view out to sea, but if want to go to the sea be prepared for a very steep hill.
The staff came into our room when we were out & shoved all our belongings in the wardrobe and left the door to the apartment unlocked! This was not maid service and there was no explanation for this even though there was ample opportunity for one! It was almost like being burgled.
The pool side toilets were disgusting and the room where you had to wait for the coach transfer was unsecure with no air-conditioning
Asked to leave the room early even though we paid extra.
We will never go back
Travel operator: first choice
The staff here (aside from cleaners) appeared to consist of 'Ben' who was again absolutely great: He was an excellent barman and friend and really helped to make the holiday as fun as it was!
I'd really recommend this hotel to anyone! - Have fun if you are going!
Travel operator: First Choice
Travel operator: First Choice
The atmosphere was great, mainly due to the fact that there weren't too many appartments and also meant that the pool area was never overcrowded.
The rooms are basic but have everything you need, including a safe and air conditioning, which you have to pay extra for. The pool side toilets are less than desirable and not very clean so we always used our own room which was actually closer anyway.
Fantastic location. We were so lucky. The centre of the village Koutouloufari was so close only 5-10 min walk, and we ate at many different fantastic restaurants. The closest shop is literally a 2 minute walk away and they stocked everything we needed.
Travel operator: First Choice
credit to Ben as he made the holiday even more entertaining. hope he is there this year cus he his the main reason we have booked the same place.
Travel operator: first choice
He took charge of the ladies luggage and carried it to the various rooms, he also started the air conditioning for us, which was a must as we arrived during the heatwave when temperatures reached 45 degrees on most days, with 35 degrees in the shade.
The reception was the bar which was most welcome after travelling for 12 hours from home. The apartments were basic which you expect in Greece, but everything you needed. Power cuts happened nearly every day due to the power problem during the heatwave, power was cut in certain areas for 2 hours due to the overload with the aircon. Also don't expect water when you want it as it was pumped up to the top apartments by electricity.
Everyone was very friendly and if you wanted a nice meal you could walk into the nearby village which would take about 10 mins, or walk down to the coast into Hersonissus, if you didn't want to walk taxis charged 6 euros to both places. You could go to Malia for 15 euros if you wanted even more nightlife.
My husband broke his thumb while we were away, but I can only praise the Cretan medical centre in Hersonissus, much better than our local hospital. We thoroughly enjoyed out stay and would go back.
We went on the first week with the new owners, who both introduced themselves to us.
Travel operator: First Choice
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