27 Reviews
Traveller Rating
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Excellent6
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Very Good13
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Good4
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Average4
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel is run by the manager and his son who was aggressive, two guys staying next to me came home at 5 not loud at all and they threatend by the son with a big torch waving it like he was goin to hit them.
I wouldn't recomend this hotel or Malia. A girl got raped walking back to the apartments but the police paid no interest, constant fights, iI saw 4 people get bottled and a group of 10 kicking 1 guy.
No hotels allow you to bring people back they all have security and if you bring some1 back to your apartment 50 euros fine.
Not a nice place at all and i've done Aiya napa, Tenerife, Ibiza and had a wicked time.
Travel operator: thomas cook
Location is good during the day, however it is very daunting walking back to the place during the night due to the absence of lighting.
The hotel staff were not at all helpful, maybe only the bar staff were friendly. The manager did not listen care that there were problems with the condition of the rooms, and tells us to "live with it."
We were threaten by the manager and his security staff that he would call the police if we did not pay a charge for a breakage in the room which we disputed and we were advised by the rep it would be dangerous to argue. So we paid, however, we were not given a receipt of this transaction.
The only possible upside is the fact the rooms are in fairly ok in the new block, but the showers are still very poor.
The main reason I would never return to this resort is due to the threatening behaviour of security and the manager.
Travel operator: Thomas Cook
We had two rooms on in the newest block located furthest away from the pool and bar (only about 100 meters) and another in the small villa next to the new block.
Rooms were basic and what we expected, kitchen facilities were almost non existant but this was ok as we didnt plan on cooking anyway. Bathrooms not great but liveable! Rooms were very clean and we were given clean sheets and towels every two days.
Pool area was lovely, compared to some of the others we saw ours was great! Lots of sunbeds and palm trees, musics played around the pool all day which may not be ideal for families or the older generation who want some peace and quiet! The pools and pool area is cleaned every day.
The bar staff (George and Panos) were great very friendly and helpful, seeing that we were very hungover in the mornings theyd often bring our breakfasts over to our sunbed and making us all laugh and keeping us entertained during the day! The bar food is cheap and basic but theres lots of choice (mainly English) and it was ideal for us!
Location had its good and bad points. We liked that it was situated outside of the centre of Malia because it meant we could get a decent nights sleep!..but the walk back could be a bit daunting, very dark and lots of drunks about! Also you have to walk down the main road linking Stalis and Malia, Quads,moped,cars and coaches speed down the road and with no pavements it can be quiet scary as it seems the greek wont stop for anybody! There were lots of little supermarkets on this road which were good for buying water (dont by bottled water from the hotel as its extremely expensive!) The distance also meant if one of us had enough on a night out we'd all have to walk them back to the hotel as we didnt feel safe on our own and the walk is a good 20 minutes there and back which could be quite annoying!(it is a nice walk for sobering up on your way home though)
The only negatives about the hotel are you can hear everything thats going on at night, the doors slam and are really loud so during the night all you can hear is constant banging of doors and people running around shouting/talking. There is sucurity at the hotel and if u do anything you will be woken up extremely early by a very unhappy manager!
Also the guy who runs the place (the managers son) is a little scary! very arrogant and a bit of a perv he can make you feel awkward and uneasy at times. We got to know him and by the end of the holiday he seemed ok, but i wouldnt like to get on the wrong side of him to be honest!
Malia is a good resort, Very very cheap! It was our first holiday without the parents it was a bit overwhelming and obvious that some people go over the top! we saw alot of fights and two of us got our bags stolen and we heard about alot of horrible things going on which is a shame. But if i was going to go back to Malia i'd want to return to Parthenis palace!
Travel operator: Thomas cook
We had a bad start to the holiday when we didnt like our room because it was located in the far block in the middle of nowhere. We found it quite eery and asked to be moved rooms. The owner wasnt very helpful at all and basically said it was tough and we would have to wait for the rep to sort it the next day. We phoned the rep who said she couldnt do anything until the next day.
Luckily we got moved and were generally happy with our rooms.
We booked the holiday because it was cheap and as they say you get what you pay for. We had no TV, no cooking facilities ie no oven. There was a little stove like thing that looked very mancky!
We asked about air con to be told it would cost 50 euros for a week! This in my opinion is a joke. Every night we were very hot in the room but i refused to pay such a high price for extra comfort.
The location is good in that it is smack bang in the middle of Stalis and Malia. The problem we had is that it is also smack bang in the middle of a deserted street that at night has no lighting so it can be quite intimidating walking back to the hotel at night. We opted for taxis after the first night.
Overall we had a good holiday but personally i wouldnt go back to this hotel.
Travel operator: Thomas Cook
The staff were fantastic especially Mike behind the bar every night and Maria and her team in the day. Very pleasant. The pool is fantastic - very clean. However days around the pool listening to the escapades of the young (not quiet) punctuated by strong language is not my idea of a place where young children should be.
Thomas Cook need to decide how they want to market this property and if they want to fill it with rowdy 18 - 30 yr olds then other people like us should be warned at the outset.
Travel operator: Thomas Cook
our apartments were the block at the back rather thean the block over looking the pool and after seeing the pool view apartments ours seemed in better condition and newer.
we was always able to get a sunbed around the pool but this was probably because everybody wakes up in the afternoon.
during the peak summer months i would definitely recommend to the young.
the two downsides were the air conditioning didn't seem to be very cold, and there weren't many restaurants close by. the food at the snack bar was ok but did get boring. would recommend the red lion on the strip!
would definitely go back
Travel operator: thomas cook
The full English was boss especially because it was my birthday and we got quite drunk and needed it badly and Michael behind the bar was lovely except he still owes me birthday cake!
The room was lovely and clean the only bad thing was having to check out of our rrom early and leave our luggage out by the pool and the communal toilets werent very nice.
Travel operator: thomas cook
we stayed in the back block of apartments which were very clean and cleaned 3 times in the week.
the apartments not really well equipped for self catering but as we ate out every night that was not an issue for us.
the location was brilliant, with just a short walk to the beach and to the strip for a night out.
i would definately visit this hotel again as i had a brilliant holiday and wished i'd stayed longer. me and my 8 friends made great friends with the rep and yiannis behind the bar. yiannis often became dennis when we were drunk and couldn't remember his name!!!
also security was very good, making sure you were quiet when coming in from a night out.
overall a 10/10 holiday!!!
Travel operator: thomas cook
i would definitely go back again and i would recommend it to anyone =D
Travel operator: Thomas Cook
We were self catering and not at all impressed with the facilities, a kettle and a 2 ring hob, could only really cook pasta! Not even toast for breakfast!
The pool and bar were really nice, clean and relaxing.
Unfortunatly our apartment was broken into while we were out, loads of things were taken including our passports, the staff did not help us at all, didn't even offer to let us use the phone.
This is why we would not return. Great while everything was going ok but a different story when things went wrong.
Travel operator: travelvalue
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