We have just returned from an excellent two week holiday at the Oceania Club hotel.

The staff were fantastic and couldn't do enough for you. They certainly didn't expect a tip but we were so thrilled with the level of service that we singled our favourites out!

Our First Choice rep was fantastic and very friendly and helpful. She could be a comedieene! The room was large, extremely clean and had a fantastic view.

The fitness instructor is excellent as well as being a lovely person and she really made our holiday. There were so few people turning up to her 3-4 lessons per day that we virtually had a personal trainer! I'm sure it was just the heat that put people off.

We would recommend this hotel to anyone as they have certainly ironed out any initial problems they encountered in May.

It is now superb!

Early reports had me worried, but no need - when we arrived in mid July everything was up and running. The hotel is excellent, absolutely faultless.

However if travelling with more than one child you do need to upgrade to a one-bedroom suite, for the extra space. Staff service was excellent, they were all without exception pleasant and helpful.

Would highly recommend treating yourself to a treatment in the spa - reasonably priced and very well-trained staff. The entertainment was limited but we had two teenagers with us and honestly never saw them - so they were obviously well-occupied.

The water sports from the beach are great - and there is a nice little beach bar. There is a disco, internet facilites and several bar areas where you can relax on an evening. I would highly recommend booking the ala carte restaurants, every one of them we found to be excellent.

No problems with reserving sun-beds - any towels left unoccupied before around 9.30am are removed!! and rightly so!!

Stayed for one week all inclusive and were quite concerned following previous reviews. It looks like they had just finished the hotel. However everything there is now finished to a useable standard and is brand new, so the hotel's facilities are excellent.

The pool area is large although quite slippy but has great views over the sea. The all incusive system works very well, with waiter service to all areas and very friendly. The check in was very slow and took us about 3 hours to check in as the area appeared to be under staffed, but other than this everything else was great.

The town is about 15 mins walk away and was a bit diappointing, but if you fancy lounging by the pool for a week as we did, it was great. Don't worry if you have booked, just go and enjoy it.

After reading the earlier reports,I would say the hotel has greatly improved. Continental breakfast started at 5.30 am,then the main breakfast was from 7,00 untill 11.00.At the end of our week you could have breakfast in your room for 10 euros. There was a good variety of food available while we was there.

The hotel was spotless,although there was a couple of workers about doing some small jobs.

The beach bar opened the week we were there,and although the beach was a mixture of sand and stones, I understand new sand is going to be laid. The sunbeds are more comfy on the beach because the padding for the beds by the pools hasn't arrived yet. There are a lot of steps down to the beach,but they will give you a lift on the golf carts they have running around .

We stayed in the junior suite and there were sunbeds available all day only a few taken by 9.30,which can also be said for the other pools and the beach. Hotel rule of no resevered beds before 9.00am. Obviously some people bend this rule.

Be aware that gentlemen must wear long trousers everywhere in the hotel in the evening.

There was entertainment but we never really watched it,so I can' comment,but the bars and waiter service was good. If you want you can hire DVD'S to watch in your room.

The staffing levels must have risen,and we found them very friendly and helpful.

The main town is about a mile away,its a fishing port. Watch the boats go out at 8.00pm and fish in front of the hotel. The town is biggish ,but not exactly picturesque,but some nice bars by the harbour. We had a meal there and it was fine. Its very greek if you now what I mean, a working town.

Some of the earlier reporters had a bad time but i think this is mainly due to the hotel not running at full speed,but it's nearly there.Of course for them ,quite rightly, that's not the point.

We think it was a good all inclusive hotel that just needs a bit of fine tuning,we would go back.I think you will find it will improve week on week.

This is supposedly 4 star superior, it is only 3 star at best. Rooms are not ready, not cleaned or damp.

Location is idealic but there is nowhere to go, the town is a greek working town, not a holiday resort.

The general staff are great but the management are awful, specially Katerina who has no people skills at all.

Entertainment, well bingo, quiz, yep its rubbish.

Hotel was not completed and very understaffed.

The pool area was very slippery, lots of people falling/slipping in and around the pool. Lifts not operating correctly, not very good as everything on six levels.

Entertainment was poor, not much for chldren to do.

The town of Nea Mondania not suitable for pushchairs/wheelchairs, more of a working town, no restaurants/tavernas.

Not a 4*+ hotel and never will be, at best a 3*. Not suitable for families or the disabled although they sell it as a family hotel, it never will be through design. When we went 19-5 to 3-6 still alot of building work going on to complete hotel, alot of facilities still not available although i believe its getting better now.

Food was quite good but could do with a few theme nights as it got a bit samey after two weeks.

Location is peacefull, nice it you want a get away from it holiday and do not want to wonder outside of hotel. Neo Moudinia is a very small working town/port and not geared up for tourists found it very difficult and at times dangerous to try and negotiate a pushchair around the town due to lack of pavements.

Hotel staff were doing there best with all the problems going on, but very understaffed.

Entertainment was poor or non existant, best left at that i think!!!

Would i go again or reccomend? No.

Liked the surrounding area. Paid & expected 5 starhotel not nearly finished when we arrived worst holiday ever. No spa, no indoor pool, workmen everywhere a real building site we were in group of first guests to this new hotel & it was an experiment we did not know we had paid to be a part of!

Diabolical service, 2 days no electric, 2 days no water diabolical entertainment, 95% of advertised facilites not available.

Rated as five star resort ! No way- stunning views may well be a nice hotel eventually but paid a lot of money for holiday from hell. Day we were leaving furniture still arriving.

Advertised as having cinema, disco, several bars, shops, tennis courts etc not one available a real joke. Bitter dissapointment- staff only arrived four hours before us !

So they did not even no where toilets were a real health & safety hazsrd.

Hotel nowhere near finished.

We had 3 room changes before we got the luxury suite we paid for.No bar facilities at the private pool for 10 days then only soft drinks or beer. No handrails on steps and outside our suite was in total darkness until the last day.

Trays of food left out in corridor for 3 days. No fire safety instructions or welcome packs in rooms so we had no idea of what was available. The rooms were never stocked up or mini bars filled you had to ask at reception and then wait for 3 days, if you were lucky.

We even had to queue to get in to the buffet style restaurant, the other 2 restaurants ran out of food and to be quite honest were a joke, service poor and so slow that one evening after an hour and a half and still no main course we walked out.

Hotel management and local staff ate in the restaurant and drank at the bar and got drunk in the nightclub. I could go on but I must say what an entire waste of 2 weeks and over

I stayed at this hotel end of May, for one week. Upon arrival, the booking in at reception was a little slow, however the rooms were ready for us.

I believe some guests had to wait several hours before their rooms were ready! The room was lovely and clean, and was cleaned daily. All the facilities in the room worked without problems, ie air conditioning, TV, hairdryer, mini bar.

Initially, we had to order what we required for the mini bar from reception, then it was supposedly re stocked the following day, this didn't appear to be working well so it was changed and the mini bar was re stocked daily, which was much more convenient.

The food was good, however the Asian and the Italian restaurants were quite a let down, there was a long wait for the food and when it arrived the standard was pretty poor.

The location. Well the view from our room was beautiful, we were in the front block and the balcony looked out over the beach and sea. The resort was very quiet, but if you want a lively resort you have to obviously consider this when booking the holiday.

The staff were very polite, helpful and hard working. There is a young lady in reception who speaks excellent english and was very helpful ( she did live in Liverpool for a couple of years and can speak scouse very well!)
Entertainment could be better. Often a pianist would play in the main bar, however sometimes we felt things needed livening up a little.

One word of warning, the lagoon style pool- is terribly slippery, several guests slipped over upon entering with one guest needing hospital treatment and had to wear a neck collar!

I have to say that not all facilities were available whilst we were there,no internet access or cafe, no Greek Taverna, no beach bar and the fitness room in the spa was poorly equipped.

I do believe that these facilities were soon to be up and running.

Conclusion: The two twelve year old girls in the party loved the holiday and entertained themselves brilliantly, they didn't attend any kids clubs, so i can't comment on them.I would definetly go back to the hotel again, but would hope the weather to be better than when we went(lots of rain, thunder and lightening!!) with only a few sunny days.