58 Reviews
Traveller Rating
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Excellent5
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Very Good25
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Good21
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Average3
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Poor4
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
After 4 or 5 days I think they got the picture that when and if I wanted to go I would ask them. Don't get me wrong, all the staff were very friendly and helpful, just this 1 gripe.
The breakfast consisted of fruit juice, tea and toast but for a less than a pound you could have eggs anyway you wanted or french toast.
The pool was not a bad size but as I prefer the beach I didn't actually use it.
I had a room in phase 2 which I asked for on arrival. Cost me an extra
Travel operator: First Choice
They need a reason in customer care there was no welcome no information given us when we arrived all the receptionist staff were interested in was selling you air conditioning or to upgrade your room.
Bar staff were pleasant and meals good. Entertainment was not up to many rooms were kept clean.
Travel operator: manos
Our room was clean and spacious, on the ground floor by the pool. Breakfast was ok too, with nice omelettes and french toast. The evening entertainment left a lot to be desired, and this tended to get repetitive as well. The fire jugglers were ok though.
Overall we did enjoy our stay at the Osborne, it was ok for a basic hotel and to use as a base to explore the area. Thanks to Lorraine and Derek (posters below) for recommending the dentist!!!!
Travel operator: Travelpack
The staff were fantastic the room boys looked after you, room cleaned every day and bed linen changed every day.
You could leave money lying about and any valubles and nothing was touched, we left a pen one day and the room boy came up at night to return it and to say sorry that he had taken it when he did the inventory.
Never had breakfast as we always went to jolly jacks shack on the beach only 150rs for full incl tea and juice. Bonnys on the main street is small but good for snacks friendly staff.
Would rebook the Osbourne again but have opted to try Park Avenue at the cross roads to Baga for Feb 2008.
Travel operator: first choice
Travel operator: jewel in the crown
We had no problems with the room boys coming for the mini bar money, if they saw us we settled up otherwise we left the payment on the fridge with the bill. The room boys were excellent and went the extra mile if you needed anything.
The location is excellent for getting around, close to everything and if you cant be bothered to go out Zicos just outside the gate does excellent food really cheap.
We liked it so much we are going back in April!
Travel operator: somak
We were back again in phase 1 at back of the hotel complex, quite happy with that as we did not want aircon. Large apartment clean but basic accomodation.
Hotel has 3 swimming pools & 3 bars, 1 attatched to each phase. gardens gorgeous.
Entertainment some folk seemed to enjoy but listening to fellow holidaymakers warbling through their fav tunes(karaoke) is not our idea of fun so no way we stayed for any of it!
Osborne is in a good location at the Candolim end of Calangute near shops,bars etc.
The main problem that we had with the Osborne on this visit was that of the cleaners & mini bar guys, they insisted on waiting for us to get back in the evening and then coming into the room (if you ignored their knock) to demand the payment. Very intrusive especially when we were back in the room to have a shower before going out at night! The room guys walked straight into my 66yr old mum in laws room on 2 occasions when she was trying to get dressed, completely unacceptable. They did not, however do this more than once in my & my husbands room once told to get out by him loudly after ignoring our requests to come back later. We complained to reception & told reception that we would all come & pay our mini bar bills at least every 3 days or so, this kept the guys away from our room but they still carried on intruding to mum in laws room. They also blatently asked another female in our party for a monetary gift in the last few days of our holiday (which she refused!) We usually always tip room staff but after these problems we made a point of not doing it.
The Osborne needs to sort this out as it is a problem that otherwise spoils a good hotel.
Would we go back?? probably but would sort out the mini bar issue right from the start & have to hope they would get the message.
Travel operator: somak
The hotel has 3 phase blocks. We Stayed at phase 2 which seemed to be best block. It seemed to have a lot of people who are regulars to the hotel so that speaks for itself.
It has a fair size pool and hotel bar in this block.
We chose a room without air conditioning (eighty pound for 2 weeks). All rooms are different sizes and ours was on 2nd floor with balcony over looking pool. It was kept very clean every day.
The staff were helpful and friendly.
The breakfast was very basic but you could pay extra for more choice. We prefer to eat out anyway.
We used the laundry service which was fast and cheap.
When on holiday we only really use hotel as a base but if you are someone who enjoys hotel entertainment and eating and drinking in your hotel it fine for that. Its not a noisy bar. We would definitely return to this hotel.
A tip just ask when you arrive to have a look at couple of vacant rooms until you are satisfied with the room which most suits your needs.
Clean safe and friendly hotel.
Travel operator: first choice
Only ate in the hotel once for a BBQ which i didn't rate much. But breakfast was fine.
Great location quiet as off the main road but very central.
The rest of the hotel staff were great, reception were fine as long as you didn't have a problem. Got given the wrong room, were supposed to have a pool view. Stood my ground after 10 mins of them telling me they didn't have one and telling me i would have to upgrade for
Travel operator: First Choice
However this time we found it a completly different experience.This time we were placed in Osbourne Phase 1 (presumably because we didnt want pay extra for air conditioning).
The rooms although clean were not of the same standard as phase III We found that some of the appartments had been sold off privately. Our neighbours were noisy one in particular had the TV full blast all night and until the early hours of the morning. We complained in all four times but nothing was done.
Travel operator: somak
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