12 Reviews
Traveller Rating
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Excellent3
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Very Good4
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Good3
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 9 months ago
Rooms are very basic,but clean(everyday)staff were attentive and helpful(phone calls,exchange etc)
Bar staff very good,and yes they do kip behind the bar,but only when everyone had disappeared.Saw no 'wildlife' at all.
In a good spot for getting to most shacks restaurants etc.
South end of Candolim,certainly quieter than the north end.
Bar staff very good,and yes they do kip behind the bar,but only when everyone had disappeared.Saw no 'wildlife' at all.
In a good spot for getting to most shacks restaurants etc.
South end of Candolim,certainly quieter than the north end.
Travel operator: jewel in the crown
Recommended
19 years 7 months ago
My advice to you would be to get onto your travel agent and change your hotel, we went for 4 weeks and could only stick it for 3 weeks, we paid out our own pocket to stay at another hotel for the last week,
The main concern we had about the hotel was cleanliness, our fridge was mouldy inside and out, 3 times we asked for it to be cleaned and ended up buying cleaning agents and cleaning it ourselves,
The air conditioning units all leak, we could not sit on our balcony as it was constantly soaking with leaking water, (this is where legionaire disease starts).
When we arrived everyone was getting bitten at the tables, we found out that another air-conditining unit was leaking out and spilling on the huge umberella, and as a result a huge pile of stagnent water was trapped in the umberella cuasing mosquitos to breed in it, but after pointing this out it was cleaned, but before we left the leak was not sorted and the water was building up again.
The table cloths for the tables were only changed every 2 weeks the spillage from drinks food etc, on the table cloth kept attracting flies, and you just could not eat for all the flies.
The tea pots you get your tea or coffee in were absolutley disgusting, it was like the were never cleaned inside, you get a very basic breakfast of tea and toast, you can get tea or a glass of juice, but the juice is out of a tin,(this only happened in lui beach hotel out side it was always fresh juice you got), you can also order other eggs etc for breakfast but you pay for it.
A word of warning for anything you pay for, we only found out on our 3rd week thier is a 10% charge added to your bills, what the charge is for no one seems to know.
If its a service charge the barmen cleaners etc have never seen it, it seems to be the owners extra income, we paid our bills nightly and we always got them back to front with the days total, and when we turned them over one night thats when we noticed the 10%.
There was one night before we left the hotel, we got left in darkness, the barmen closed the bar at 11pm, which was normal but put all the lights out and went to bed (on the bar floor), I was not happy with this.
Rats seem to be a problem in the hotel at night, one guest had a rat run over his feet on the balcony, the rooms could also do with a lick of paint, the manager is at pains to point out guests were in India and should expect this standards, this is not my first trip to India and I know the standards, cleanliness costs nothing.
The Hotel should also consider that holiday makers have standards, the hotel charges for you fridge( the mould is free), and air conditioning (which leaks and is so noisey its like sleeping with a helicopter in your room, the funny bit was when new guests arrived it was like fawlty towers each guest refusing the room they had and trying to change to another).
On a plus note the staff are like all Goans friendly and cheerful, but my advice would be on my expieriance change hotel, and enjoy the local people.
WARNING... our rep from airtours was useless,she advised us the sea was ok to go into up to your waist, DO NOT DO THIS, the sea has changed from we were thier 5 years ago, it is one of the most treachrous beaches we have ever been to, I had to rescue my wife and she was black and blue on her arms with me trying to pull her out.
The main concern we had about the hotel was cleanliness, our fridge was mouldy inside and out, 3 times we asked for it to be cleaned and ended up buying cleaning agents and cleaning it ourselves,
The air conditioning units all leak, we could not sit on our balcony as it was constantly soaking with leaking water, (this is where legionaire disease starts).
When we arrived everyone was getting bitten at the tables, we found out that another air-conditining unit was leaking out and spilling on the huge umberella, and as a result a huge pile of stagnent water was trapped in the umberella cuasing mosquitos to breed in it, but after pointing this out it was cleaned, but before we left the leak was not sorted and the water was building up again.
The table cloths for the tables were only changed every 2 weeks the spillage from drinks food etc, on the table cloth kept attracting flies, and you just could not eat for all the flies.
The tea pots you get your tea or coffee in were absolutley disgusting, it was like the were never cleaned inside, you get a very basic breakfast of tea and toast, you can get tea or a glass of juice, but the juice is out of a tin,(this only happened in lui beach hotel out side it was always fresh juice you got), you can also order other eggs etc for breakfast but you pay for it.
A word of warning for anything you pay for, we only found out on our 3rd week thier is a 10% charge added to your bills, what the charge is for no one seems to know.
If its a service charge the barmen cleaners etc have never seen it, it seems to be the owners extra income, we paid our bills nightly and we always got them back to front with the days total, and when we turned them over one night thats when we noticed the 10%.
There was one night before we left the hotel, we got left in darkness, the barmen closed the bar at 11pm, which was normal but put all the lights out and went to bed (on the bar floor), I was not happy with this.
Rats seem to be a problem in the hotel at night, one guest had a rat run over his feet on the balcony, the rooms could also do with a lick of paint, the manager is at pains to point out guests were in India and should expect this standards, this is not my first trip to India and I know the standards, cleanliness costs nothing.
The Hotel should also consider that holiday makers have standards, the hotel charges for you fridge( the mould is free), and air conditioning (which leaks and is so noisey its like sleeping with a helicopter in your room, the funny bit was when new guests arrived it was like fawlty towers each guest refusing the room they had and trying to change to another).
On a plus note the staff are like all Goans friendly and cheerful, but my advice would be on my expieriance change hotel, and enjoy the local people.
WARNING... our rep from airtours was useless,she advised us the sea was ok to go into up to your waist, DO NOT DO THIS, the sea has changed from we were thier 5 years ago, it is one of the most treachrous beaches we have ever been to, I had to rescue my wife and she was black and blue on her arms with me trying to pull her out.
Travel operator: airtours
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