32 Reviews
Traveller Rating
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Excellent3
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Very Good12
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Good11
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Average6
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We're going for the fourth time December 29th. Good enough advert? Can't fault the place.
The staff are excellent. Very friendly and helpful. Right on the beach and although it's not hot it is certainly warmer than the UK!
Travel operator: thomson
Food could have been a little better warm at evening but you have to be there quick
The location is far from anywhere nearest hotel about 1 mile around bay about 15mins to get there.
The staff were friendly all the time, always helpful.
If you can ballroom dance your in, I'm 38 yrs and most of my party were as well, the night got worse nothing for my generation at all.
We got married here I'm glad it was only for a week but maybe go back.
Always a rep around if you have a problem.
Rooms were damp and very cold in the night asked to have all my party together but were put in different blocks which was a pain .
Definitely hire a car or there
Travel operator: thompson
Travel operator: Thomson
The rooms were cleaned every day but they swept the dirt outside the room door and the corridor carpet was only vacuumed once during our stay. My son recognised our room by the fluff ball on the carpet outside the door.
The resturant was in need of decorating flaky plaster and paint. Manager of resturant I found to be surly and quite rude, but waiters and waitresses on the whole friendly.
Good choice for breakfast but I found dinner dissapointing but then I am not adventurous when it comes to food!!
I can't comment on the entertainment as I have a four year old son who still has to go bed early even on holiday. If he didn't he wouldn't have been allowed in anyway.
The Kids Club reps were excellent and he really enjoyed his 2 hours with them and we enjoyed 2 free hours sunbathing down on the jetty. Names had to go on a list the evening before to ensure a place the following day.
Plenty of sun beds. Pool cleanliness not great. The indoor pool had only just opened as we went on the turn of summer and winter seasons and by the end of our week it was scummy around the edge. Outside pool very cold in October. Tropical storm left childrens splash pool full of leaves and debris which took them a few days to get around to and the floor around the outside pool was not washed down at all while we were there but it did rain some nights and I think they thought this was good enough.
We didn't venture up to the Jamacia Inn pools so can't comment on those.
Travel operator: Portland / Thomson
Reception and Lobby Lounge were apparently recently refurbished and are pleasant and clean. The air-conditioning works extremely well and I sometimes needed a cardigan whilst sitting there in the evening.
We were checked in quickly and efficiently by the reception staff who were very obliging during the whole of our stay.
Whilst walking down the long corridor to our room I was slightly disappointed by the drab beige carpet and room doors and the cream walls which were in dire need of decoration. I only saw this carpet vacuumed once during our stay and it always looked a bit grubby. Our room was clean but very basic. The furnishings seemed quite new and there was adequate wardrobe space. Air conditioning was efficient and fairly quiet. The view over the bay was magnificent which all rooms have apart from ones the ground floor.
Bathroom was small but clean. The shower looked a bit antiquated but was very powerful and there was hot water at all times of the day. We had to be a bit careful not to flood the room during showering and noticed that the architrave on our door was coming away - possibly due to previous floods!
There is a T.V showing one BBC channel and a news channel in English but the rest was in German - not a problem for us as we don't bother with T.V much whilst abroad.
The food was buffet style and offered a large choice at breakfast to suit most tastes. Dinner consisted of soup of the day, a roast every night, large salad range and three other hot choices. The veg choice was somewhat limited. There were usually two choices of pudding along with ice-cream and fruit. They served a children's menu of the usual chips, nuggets, beans etc between 6pm and 7pm and you have to order that direct from your waiter.
There are three adult pools and two children's pools which were safe and clean. Sunbeds were plentiful around the pools and also down on the lido where you could enter the sea via steps. There was also a small private beach where sunbeds were also situated. Although there was a sign saying beds were not to be reserved we noticed people going down to the pool early before breakfast to nab beds and the practice seemed common.
There is a bar serving snacks at the main pool and also at the pools at the far end of the hotel. There was also a bar between the lido and the beach so plenty of choice. Snacks were limited to sandwiches and the usual chips etc but were not too bad.
There was a small games room with pool table, juke box and air hockey with a lounge next door for relaxing out of the sun although there was no airconditioning in these rooms.
The entertainment took place in the Limelight Lounge. Children were allowed in the outer parts of the lounge but under 12's not allowed where the entertainment took place. I can't comment on the standard as we didn't sample it but I can say that by the look of the photos of the entertainers on the notice board it looked a bit mediocre.
The waiting staff were always pleasant and efficient and all spoke excellent English.
The hotel was located around the bay opposite the village so you need to get the bus or hire a car to get to the few shops available. Not ideal but at least away from the main road which makes it very quiet.
I would say that the facilities supplied by the hotel give it a 4* rating but the rooms are definitely 3* and the decor away from the main public areas leave a lot to be desired.
Travel operator: Portland Direct
Travel operator: Thomson
The staff were very friendly and spoke good English and always ready to help.
The food was lovely always hot and lots of it.
Always plenty of sunbeds by the pool.
They could have done with a bit more up to date entertainment, but it wasn
Travel operator: thompson
Back to the hotel , food was excellent ( eat all you can ) but check your drinks bill at the end of your stay.
Entertainment well ok if your 65+
But out of 10 we give 8
Travel operator: LUNN POLY
When we arrived at the hotel we were little disappointed the staff on reception seemed a little unpleasant and there was no help with our luggage to our room so my partner had to make 2 journeys as I was 7 months pregnant.
When we got to our room I was disappointed. Also as it was very basic and not at all what I expected for a 4 star hotel, I've stayed in much better 3 stars. The views from the room were lovely but this was the only plus point.
I didn
Travel operator: thomson
Entertainment was ballroom dancing and was really only catering for the oaps in the hotel.
The hotel had a kids club and was advertised as being suitable for children but there were only 3 kids in the whole hotel.
Maybe the hotel is ok in season but in the winter months it is only suitable for the over 50"s.
Travel operator: thomson
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