34 Reviews
Traveller Rating
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Excellent17
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Very Good11
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Good6
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The entertainment is very poor and the bar is far too small for the amount of guests, if you happen to stay in room C004 take ear plugs, the noise from the stairwell and corridor was horrendous, drunken fifteen and sixteen year olds (the age limit for alcohol was sixteen) running up and down the corridor and stairs screaming and shouting until well past three in the morning every night!!
Avoid this room or any room on the ground floor if you have young children trying to sleep.
The snack bar shuts at six p.m. but if you are still by the pool it is not very good. The food in the restaurant is very nice.
Travel operator: first choice
Vitors Plaza was very welcoming and friendly.
We were very impressed with the apartment size and how clean and comfortable it was.
The pool was impeccable as was the the whole complex.
The restaurant was nice, very friendly staff as was the pool side bar but that closed too early each evening. It would have been nice to sit at this bar each evening as the bar downstairs was too small to cater for the number of people.
Entertainment was poor and repetitive. Kids Club and First Choice reps Dan and Danni were fantastic and very helpful.
We hope to visit again next year.
Travel operator: First Choice
Travel operator: Booked Directly
Pillows though are wafer thin & only supply you with 1 each, kids sleeping arrangments were in the form of a sofa, one sleeps on top, & a big box pulls out from under with a mattress in it, our kids are 15 & 17, so really this was not suitable for them. The had a most uncomfortable week.
We wish that we had been told about this.
Travel operator: First choice
The pool's are spotless and my kid's wanted to spend most of the holiday in them.
The apartment was huge and airy with 2 areas of balcony overlooking the pools and very clean with fresh towels whenever you needed them.
We tried the restaraunt but food a little bland but the BBQ on a Friday is good value and food is good. I will visit again but will hire a car as trips can get expensive when booked at reception the courtasy bus is excellent as is the driver who is always happy and chatty.
All the staff are very helpful and club night is ok if not basic.Only real gripe is the pillow situation only get one and very thin!!
Travel operator: Thompson
Restaurant food has improved over the years complex has been open and now I can't really fault it.
Entertainment is basic but allways good fun -- you are never forced to join in but if you are a bit hesitant take the plunge nobody will judge you.
Have visited this complex with a number of friends of different ages and every year it never fails to live up to the great time I have had previously.
The staff are now our friends and I'm trying to convert them to show the cricket on the snack bar tv screen --- paul have you worked out the googly yet(paul is only new staff member this year so that must say something about the place).
Travel operator: first choice
The apartments are very big and well equipped.
The kids club was excellent and the older children were entertained throughout the day.
The staff were very friendly and always smiling.
The entertainment was down a basement which kept the noise down for people who wanted peace and quiet or had small children.
Travel operator: First Choice
The apartments are large, bright and airy. We were concerned that with no air conditioning that we may struggle in July but with several large doors to the balconies. The apartments were very comfortable. The quality of the furnishing is high with a dining room table and chairs as well as a breakfast bar. The kitchen and equipment were absolutely spotless, as was the bathroom.
The towels were plentiful, fluffy and white and were changed, with the bed linen, on a regular basis. The balconies (we were luck to have two) were also furnished with the handy addition of a really good clothes horse.
The pool area was gorgeous and kept very well by the ground staff who also kept the surrounding gardens beautiful and the entire property to an exceptional standard.
The management and staff were very friendly and appeared to enjoy their work, always smiling and they kindly paid particular attention to our young children.
We did not eat in the restaurant, although it looked very good and we did not hear anything to the contrary. The snack bar was open from 10am until late and served the usual array of sandwiches, toasties, pizzas, burgers and chips, all of good quality if not particularly Portuguese ! The food prices were competitive as were the drinks.
The supermarket was well stocked and was comparable to the smaller ones in Alvor village. The fresh bread was lovely and a plentiful supply of newspapers too. On the subject of reading there was a bookshelf in reception with a selection of paperbacks, I arrived with two and read four, leaving all but the unfinished one behind - a lovely idea which was not abused.
The general impression you had of the client
Travel operator: First Choice
Cleaners were obliging, one of the boys was ill on a cleaning day, and they returned on a non cleaning day.
All staff very helpful, a good supermarket.
Entertainment for the adults and children was well catered for, though we did think as another report stated a little disorganised. Try the BBQ on Fridays.
The food in the restaurant was OK, nothing special it looks as if it wants to be formal, yet the food wasn't special. Snack Bar was only open until 18:00.
Facilities provided surpassed most similar apartments.
Travel operator: First Choice/Eclipse
The mini market (on site) caters for almost everything.
The whole complex is scrupulously cleaned, it seems, every day, certainly the pools are.
The snack bar beside the pools, produce excellent lunches at a reasonable price. The restaurant is worth a visit (or two).
Vitors is slightly off the beaten track, but this in our opinion, was a bonus. There is a concessionary bus to the three beaches, and the taxis are there in a minute, and cost as little as 4euros, to the nearest beach.
The staff, we found were helpful and friendly.
Although we didn't spend a lot of time at Vitors, on an evening the barbecue on a Friday, was excellent. The food, the sangria, and the Brazilian dancers, followed by the entertainers, in the basement bar.
The plan is to visit in the near future, maybe late summer or early next June.
Travel operator: first choice
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