25 Reviews
Traveller Rating
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Excellent8
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Very Good9
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Good4
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Average3
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Travel operator: Thomson
We have three children; two are special needs and we had specifically asked prior to booking for a one floor apart only.
The windows did't lock, The door didn't lock and we had to put a chair behind it and pile stuff on it so we would hear if anyone tried to get in at night we repeatedly reported this, nothing was done.
The bathroom was rank and directly above a steep flight of steps (one of four flights within apart) My daughter slipped and fell down these stairs when the floor was dry, thank god it wasn't wet. she was badly bruised and shaken.
The equipment was shabby and we had to buy cups. The bedding was grubby and worn and the hotel give you a leaflet at check in telling you to keep everything locked as theft is common here. (we caught cleaners in our apart for no reason, The apart had been cleaned hours earlier and our locked luggage had been tampered with.
The apart was not particularly clean, and despite being told no repeatedly, the cleaners barged in and woke my three sleeping children and would not leave when repeatedly told to do so, this was round 8am more than once. I wouldn't mind if they did a good job.
The shower is salt water and a pathetic dribble if you can get any water. My daughter and I had such severe skin irritation from this that we needed attention from a doctor on returning home.
We arrived late at night (around 11pm) and asked the barman could we eat there, and there was nothing but crisps available. So, we asked where to go for food and he said everywhere shut. What rot, The main street is behind the building and open very late.
The pools are freezing, two are far too deep for young children but ok for teens, and the third is a very busy baby pool. It was very very busy and unsupervised kids ran wild around the pool during the day and morons threw each other in the pool after clubbing at 3am most nights and stayed for ages messing round, screaming and shouting.
The shop was well stocked but dear. Things are cheaper in the big complex on the opp corner.
Our friend and her daughter had the same problems in the 2 bed apart they had, also they were above the main road opposite a busy noisy bar and hardly slept at night.
I DO NOT recommend going here. I read all the write ups and though it could't possibly be that bad. How wrong I was.
Travel operator: thompson
Had migjorn breakfast every morning costing 2.95 euros.
2 swimming pools with ample sunbeds.
Had something going on most nights being either a show or bingo. Kids mini disco and quizes provided by entertainer alan.
Staff friendly and efficent.
Facilities include pool tables, air hockey, table tennis, internet and late check out room which cost 30 euros.
Ample supermarket for all your needs on site resonably priced.
All in all we thoroughly enjoyed our week and recommend these apartments especially for families.
Travel operator: portland direct
Travel operator: Thomson
The pools are very clean and there was enough sunbeds about although I imagine in the high season there would be a shortage.
Some apartments do look out onto a busy main road and are directly opposite a German Bar which plays loud music till the very early hours. The apartments are located right in the middle of the main strip in Playa D'en Bossa and it is about a 5 minute walk to the water park.
The reception is very good and the staff were very friendly. They even had commission free exchange on sterling travellers cheques and the rate was very good. The safety deposit boxes are located in reception and are very good value however it can be annoying when the reception closes during the day if you need money.
All in all the apartments were very good and very clean.
Travel operator: Thomson
Previous years they have been with airtours which was much better as the holiday was aimed at families with was much better with the entertainment and the group ages that stayed there.
The apartments were not as good as we also feel that the cleanliness of the apartments has also gone downhill.
We also went with another family and one member found bugs/insects crawling in her bed. The staff are brilliant especially the chef Paco who is getting quite good at english now especially swear words.
We are not sure if we will visit this hotel again as it has gone downhill.
Travel operator: Thomson
My family could hardly get too sleep.I did not feel safe at night in bed.
Drunk people walking home in morning made most noise.
Will not be back!!!!!
Travel operator: thomas cook
Many of the apartments are either old fashioned inside and need revamped.... mine was one!!! No locks on windows, wooden shutters which had to be locked when out. 2 ring gas stove dining table/chairs had cobwebs on it.
cutlery well used, and back to the stone age with the tin opener.
Many of the rooms are in noisy locations and the apartments are on the flight path so you can read all the plane number etc...........
Needs a total refurb. Expected better from Thomson's
Travel operator: Thomson
The others are not affected. The first night it was a problem as we were tired, but we quite enjoyed it, listening to the music on the balcony in the evening, watching the sun go down.
The appartment was clean, lots of clean towels and the maid cleaned and tided about 4 times within the week. The swimming pool and the swimming area were extremly clean.
Location was great, 1 minute from the beach and access to all shops, clubs and bars. During the day it is a perfect family resort and in the evening if you choose to turn into a party animal, you can do so.
The staff were helpful and always responded quickly if you needed anything. The onsite shop was well stocked. Hotel entertainment was good with a range of acts from parrot tricks to girl/boy bands.
Travel operator: Airtours
Travel operator: airtours
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