We stayed at this hotel for 2 weeks and went all inclusive. I didn't rate the food much at all. The snack bar around the pool was really nice but the food at tea was always cold and never much choice. Some things wern't even cooked properly. I found my self eating out alot, or filling up at dinner time around the pool.

The hotel was always kept clean. I saw them cleaning the pool afew times too. The rooms where cleaned daily and the hotel in general was lovely & big.

The location for us wasn't that good as we thought we would have been closer to the night life, but we where about a 20-30 minute walk away, although you could get the water taxi which took 5 mins.There was a very good bar just around the corner though called "BUCANEROS", I reccomend this to everyone, the staff here where ace and you have got to go. It doesn't shut till early morning. There was crazy golf near by and returaunts and some small bars too. It was good for a family with kids. The beach was also lovely and only 5 minutes away.

The hotel staff where really good, especially with my little boy. They always took time out to speak to him.

There was a disco for the kids but apart from that the entertainment was just ok. Some night's where better than others. They had parot shows on and singers, but then other night's there was nothing.

All in all, I thought this hotel was really nice (apart from the food) but I just wasn't keen on the location.

I travelled with a large mixed group of family and friends to celebrate my husband's 50th birthday. On arrival before leaving the reception area one of us had their bag stolen. The hotel refused to do anything about it even though they knew what floor they had gone to and what they looked like. They even refused to look at the CCTV. Room keys were given to who ever asked for them - no proof required that it was your room. The looky Looky men were allowed to wander in and around the pool area any time day or night. The security in this hotel was diabolical. Thomas Cook knew that there were bags being stolen from new arrivals but did not warn us during transfer or people arriving after us - shame on them!!

For a cheap all inclusive it was fine. The hotel was clean however there was only one socket in the room which was in the bathroom above the sink!

The food was OK if a bit repetitive however it suited our purposes and a good time was had by all!

This hotel is in an excellent location, 2 mins from small beach and right in the middle of the nightlife but not noisy at all.

Food was fine, quite suprised actually and the snack bar was great through the day for burgers and toasties.

Plenty of choice for ice cream an lollies.Rooms cleaned every day and aircon was a god send.

Overall this was an excellent choice for hotel in San Antonio Bay.

We will be returning.

The hotel was very clean, the maid service was brilliant.

The food was nice but not much variety for children.

The hotel was right in the middle of the bay shops either way out of the hotel. The staff were very helpful and friendly.

The entertainment was good there was parrot shows, Spanish dancers, mini disco for children, comedian, drag artists not very well liked by the children. The kids club excellent my children loved it the kids reps Sam and Fiona were brilliant.

I would definitely visit this hotel again. There was 2 small children's pools and two good sized pools one being heated with plenty of sunbeds there was a jacuzzi in the pool.

The all-inclusive was brilliant with as much food and drink and ice-lollies as you could eat great value for money lots of variety of lollies.

We came for a short 4 day stay found the hotel staff very helpful. Hotel very clean and good size rooms most of the resort had packed up for the winter so we found it nice and quiet.

The evening entertainment was very good we found the drag artists and dancers very good. We never went in for lunch as we were quite happy just to get a snack by the pool drinks were very plentiful.

We got a safe deposit box in the room but we felt quite safe in our room. there were small locks on the patio door and room.

The breakfast was excellent everything you could possibly want to eat the evening meal were quite basic with not a huge choice but there was always chips and salad. we had a very good holiday and all enjoyed the happy relaxed atmosphere.

Have just returned from a week at the Bergantin with our 2 year old daughter and had a lovely time.

The staff are friendly and all spoke excellent english. The food is nice with a good variety each night. There is also a snack bar by the pool so you can have a burger, etc if you don't fancy the restaurant for lunch. The all inclusive bar is excellent as we found no limitations to the drinks you could have, although, beers, spirits, etc are all local but still taste great!!

This hotel has 2 large and 2 childrens pools, all really nice. The main pool is excellent with loads of sunbeds, the only reason to put your towels down early is if you require an umbrella as well. We found this hotel excellent for a family but also found lots of younger couples/groups also enjoyed it.

If we were returning to San Antonio Bay then we would stay here again.

Found this hotel really good for a family - the only thing I would say is that the food is not fantastic for small children, however, the snack bar does chicken nuggetts/fish fingers etc so this was not a major problem.

We had no problem with noise and was informed by the rep that if we did then to contact reception and they would sort it out. We hired a safety deposit box which is in your room and there are locks on the patio doors, so can't understand how some people have had problems with things being stolen.

The pools were excellent and we found there was lots of sunbeds.

Overall - would give this hotel 8/10 and would go back.

Hotel Bergantin is an all inclusive family hotel in San Antonio Bay. it was clean, but the outdoors toilets weren

Would not recommend this hotel to families there is alot of noise during the early hours when the younger ones return from the nightclubs shouting swearing doors slamming etc.

The walls of the rooms are extremely thin you can hear the guests in the surrounding rooms as though they were in your room and the hotel do not put the single groups away from the families.

After talking to a number of guests with children it was apparant that they were also having the same problems which resulted with parents having to get out of bed in the middle of the night to either tell the culprits to shut up or to go down stairs to complain to reception. If you want sleep at night, this is not the hotel for you.

Then there is the problem of theives....On our first night one of the parties in our group were robbed in the early hours while they slept in bed.....yes really. They didnt hear anything due to having a few drinks before retiring, but woke the next morning to find their room door wide open and wallet on the hallway floor. By the way the doors to two of our three rooms didnt close properly a firm push would open them without the key, which we complained about on arrival but nothing was done.

We did have safety deposit boxes but didnt think we would need to use them when we were actually in the room, more fool us. We were not the only people to be robbed that night either. Two other guests were also robbed one of them being a women with her young daughter the staff said they checked the security cameras but could not see anything because the cameras had been turned towards the wall.

I returned from this holiday ill and was advised to have tests for Hepatitus which you can contract through food etc.The rooms are cleaned daily with clean towels but the snack bar cook handles uncooked burgers etc then prepares the salad and bread buns. Enough said.

This hotel is ok for singles but be vigilant.

I stayed in this hotel in June 2005 there were all together 10 of us aged between 19 and 24.

When getting to this hotel I thought it looked lovely on arrival. The rooms were nice and clean, with a powerful shower, lots of channels on the TV, lots of room. The only problem was plugs, there was only 1 plus and that was used by the t.v which was up on a hight, so it was difficult to dry my hair as I had to stand on a set of draws. The rooms were cleaned and the towels changed a few times in the two weeks, I think that was because I was asleep all day and clubbing all night.

Warning: Becareful of noise, this includes laughing, playing music in the afternoon and talking to the above balconies, we had sill complaints about us the whole holiday and the staff on reception would watch us on the CCTV which is everywhere!! you are watched 24/7 other then in your room. The food was boring and the staff sometimes were un friendly, oh and the entertainment... if you could call it that was terrible, so annoying!!! drove me insane.