37 Reviews
Traveller Rating
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Excellent17
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Very Good12
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Good7
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
If you want to change to a sea view room it costs 5 euros per day, as you spend very little time in the room I personally wouldnt bother.
The rooms are basic but clean. Very little hanging space in the wardrobe, there was a tv in the room but you had to pay to use it, I liked the laminated floor, much better than tiles.
The safety deposit boxes cost 3.15 euros per day, i thought that was very expensive. I liked the fact that the corridors had carpets on them so no being woke up on a night when people were coming back in the early hours.
Only had breakfast twice so cannot really comment on it, hubby went most mornings and said it was o.k.
The evening meal, I wasn't very impressed with a lot of the meals not much choice and nothing for children. We did have a few that i really enjoyed, but some nights there was hardly anything that I liked. Lots of sweets for afters. I wouldnt put the hotel a 3* for food.
The location was very good you are in the middle of san antonio and san antonio bay, shop just across the road, bars nearby.
The hotel staff on reception were excellent, no problems at all. The bar staff where terrible, didnt want to serve you spent more time talking, we upgraded to all inclusive the last 4 days and the bar staff did not want to know when you went for a drink with your card.
There was a few that were ok but most were very rude, giving you small glasses and measures.
The kiddies club entertainment was excellent, my son really enjoyed himself, they get points and then when they get so many points they get medals.
The entertainment on a night was not very good at all, Some were quite good but most of what i saw was worst than pub singers.
There isn't many sunbeds by the pool and at the time we were there the hotel had overbooked and people were stopping in the hotel across the road but using the hotel Hawaii for the AI. This caused difficulties getting a sun bed, if you didnt reserve one by 6.30 you had no chance so take an alarm clock.
All in all this was a great holiday, the people staying at the hotel were all very friendly, would not go back due to the fact there wasnt much for kids in the resort itself.
Travel operator: Direct Holidays
The only thing that made this hotel good was the entertainment staff (Abby,SAM,and the smurf)and are all a credit to intertur.
The food was not so good always cold and very little choice.
We enjoyed what we made of the holiday and managed to avoid getting "drunky drunky on the drinky drinky and ending up in the pooly pooly".
Some good shows on at night especially the beetles revolution act and the bingy bongo (bingo)hosted by Abby always drew a laugh.
Travel operator: my travel
Room was facing road but was not particularly a problem. You get the sun here early in the day to lunchtime and you still get a partial bay view. There was a small building being erected in front of us but this caused no great noise and in fact I enjoyed watching the 2 to 3 guys working on it.
Thomas Cook rep Miles was a really good rep and very helpful.
The entertainment staff for activities during the day were great and although it's not usually my scene I participated in many events. Evening shows were good as well and the small amount of kids were well behaved.
Location is probably the best in the bay as you can sit at the pool or the terrace and people watch and just relax.
We only went into San Antonio one day although water taxi was just outside the hotel, or it was an easy and pleasant walk if you chose.
We tried to book a further week but this was going to cost us more than our original holiday, but we would definitely return.
Got a shock when we saw how much cigarette/tobacco costs have increased at the tabacs. Last September 25 euros now 31.5 for Mayfair Golden Virginia 38 now 44.
we would definitely go back.
Travel operator: Thomas cook
The food for breakfast was fine a full English breakfast or continental breakfast, pancakes, cakes and plenty of drinks. My only problem with it was every three days or so they would remove the English style bacon and replace it with Spanish ham cooked ten seconds each side and was naff. The evening meals was a joke chips with everything I never saw any mash or boiled potato's or roasts and no veg even when they served roast beef or pork. The food full stop on a evening was the worst I have ever had in any hotel. I even complained (I wasn't the only one). After four days we decided to swop the evening meal for a packed lunch which included two bottles of water, four bread buns, two jams, and a very nasty ham, two apples and two oranges. We decided at breakfast time to have away some cheese and decent ham and bin the ham they had included in the pack lunch. We did this four 3 days but after a week we decided to eat out which we did the following week.
The hotel location is set right on the beach and the views were brilliant but remember to book a sea view room other wise you will end up with a building site view at the front of the hotel.
Reception staff depending who was on could be a pain having make you wait while they chatted amongst themselves and the bar staff were okay but then again there was a couple who didn't seem to like their job and tried to make you think they were doing you a favour. The cleaning staff were the tops in my view.
As for entertainment their was things going on throughout the day for kids and adults I went off fishing instead. The evening entertainment was a Butlins set up kids disco at 8.30 till 9pm then bingo followed by a turn from 11 till midnight and the bar stayed open till 1am. A word of advice if you get a room over looking the bar and entertainment room don't plan to get your head down till after 1am the noise will keep you awake even after the entertainment had finished at midnight people sat outside. Just before we come away they had put a stage up outside so I guess it will get worse. My advice stay out and come back smashed after 1am.
To be quite honest if this hotel did not have the views it did then I would of said it was the pits. I have stayed twice at a "intertur" hotel and won't be going back.
Travel operator: direct holidays
The room was a bit basic, the only power point was in the bathroom. Our room was at the front of the hotel which overlooked a building site and the main road, so we could hear everyone coming in late at night.
The food was very good, well prepared, well cooked and plenty of it. I noticed that they also catered for kids.
The bar staff weren't very friendly, they didn't smile much and you felt as if they were doing you a favour by serving you.
The restaurant staff were very courteous, always smiling and polite.
The hotel is situated right on the beach front, where we spent many an hour 'chilling out' and watching the people go by. All in all we enjoyed our stay here.
Travel operator: Thomas Cook
We stayed half board and for a 3* hotel food was excellent.
The hotel staff were all friendly and very helpful.
The entertainment was ideal for us starting with mini disco at 9pm then bingo then act or cabaret show until midnight (by this point our little ones were asleep in their pushchairs). During the day there would be water polo darts table tennis etc.
Travel operator: booked direct
rooms very dated but clean great sea view from most of the rooms.
Good choice of hot and cold food at breakfast
lunch and dinner ok, always found something to eat
animation programme excellent, activities throughout the day, darts, shooting, coktail games, water polo etc. mini disco bingo and shows every evening (some very good).
Bar staff rude did not smile kept you waiting at the bar, we were all inclusive we got the impression they did not like all inclusive guests, people paying for drinks would be served before you.
We complained to the manager about the bar staff so did lots of other all inclusive guests. If you sat with people who were half board bar staff would spy on you to make sure you did not get drinks for the half board guests, 3 couples while we we were there got accused of getting drinks for half board guests.
Over all we had a great holiday in Ibiza will return again just not to this hotel.
We think this hotel should either be totally all inclusive or totally half board would perhaps solve the bad customer service from the bar staff.
Travel operator: independant
The hotel pool got busy before 11am, but this wasn't a problem as the hotel is right on the beach.
The hotel seemed to have a lot of activities on throughout the day and in the evening, we didn't take part I think it would be great for families.
The hotel was very clean and friendly. We had 3 in a room, which we first thought would be cramped, but the bathroom and bedroom had more than enough room for us to get ready in. The big mirror in the bathroom was fab.
The food was very nice but I have to say we get a few strange combinations on an evening. Going half board saved us a small fortune excellent value.
I would recommend this hotel to anybody think it would be great for families or small groups of girls as the hotel felt really safe.
Travel operator: Jet2/wouldwideholidays
Hotel entertainment during the day is good for both children and adults. Evening entertainment did get a bit repetitive (kids disco which the girls loved, followed by tedious bingo in 3 languages followed by main event which was usually very professional).
Out and about there options to wal anywhere was limited -best option was to walk toward the clubbing centre of San Antonio which was a 15 minute walkaway along the front........but felt out of place amongst the young clubbers !!
We went half board on both occaisions with on complaints......there is a shop acroos the road which we went to for snacks for lunch time.
Room maids very friendly.
Would stay again and again and again.
Travel operator: Direct Booking
Gorgeous food, and being all inclusive was just great, kids having ice creams, milk shakes, coke etc, and the food was just amazing, you could try a bit of each, and go back for more of what you liked.
Hotel really clean, one of bar staff had a very bad attitude problem! but hey, it was hot, but we were all inclusive and he didn't seem to like just serving one of our group with all our drinks, would have taken ten times longer to serve each of us seperately as they still ring it in the till! strange!
Only other complaints which are really trivial are there is only one plug which is in the bathroom, not so safe when youre doing your hair, (hairdryer, straighteners)and you have to get up early to get a sunbed! they go first light!
But we all thoroughly enjoyed the holiday, would definately go back there again, no problem. Like now! Missing it already.
Another plus for all inclusive was water is free too. Which we needed alot of as it was so hot. Hotter than I expected for May.
Can't fault the place at all. Was good that they put us all on same row/floor too, 3 rooms.
Just brilliant, entertainment ok too, its what you make of it. Wish we were still there anyway.
Travel operator: Thomson
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