32 Reviews
Traveller Rating
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Excellent19
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Very Good12
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Good1
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Also we found all the rooms had air conditioning and a tv at no extra charge the air con was brilliant , last year we had to pay for this extra but not here which was brilliant considering the temperature.
The only downfall was the noise from above I would recommend you get 4th floor you can here a pin drop above you , but there was always tables / chairs being moved and footsteps at all hours.
I have read a lot of reviews about the staff and in our opinion they were always very helpfull and very friendly.
The entertainment was brilliant Kevin and Lila dont stop all day and night all you have got to do is get involved and enjoy it your on your holidays.The children are entertaind all day on and of and then theres the adults as well water polo, darts, pools, rifle shooting and French boules all good fun.
I have been to Ibiza the last 3 years love the place every year just gets better would go back here again, in fact the other 2 coules we met are going back cant say enough good about it.
Travel operator: First Choice
Staff very good & cheerful.
Thought the entertainment was geared purely for the children evening was quite NAFF, not ideal for our age group.
Travel operator: Portland Direct
The hotel itself is great. It's in a good location and is very clean and well maiontained. I had read the mixed reviews on various sites and can say that we had a very pleasant stay.
The self catering facilities are not very good for cooking antything other than toast or making sandwiches. However we found it very difficult to have cereal, as there were no bowls in the room.
We paid the extra for the room and got a room right on the front of the hote, overlooking the brach (room 309) The sun rises in the morning were great.
The weather for the week was surprisingly hot. There was only one thunderstorm in the whoile week and that was at night. Spectacular bolts of lightening lit up the sky!
The best place to eat was defo Mels and the chinese at the end of the bay did a great buffet for 9.50 euros.
There were quite a few hotels already shut and some bars had called it a day for the winter, but there was still enough to keep you entertained, but it was not busy at all.
The hotel entertainment was mainly geared to kids. The reps worked hard, but it was not the kind of night I enjoy, but the kids loved it.
I can see that the hotel in mid summer would be a nightmare of the place. We had no trouble getting a place around the pool, but in summer, you would have no chance. The sunbeds were not chained up, but maybe that was because of the time of year.
Some people complianed of the noise while we were ther, nit I can honestly say we had no trouble. I suppose it depends on who you get above you or next door!!!
Travel operator: First Choice
After booking the holiday in a rush, then reading reviews of thefts etc on this site, I was a bit concerned.
However, I can honestly say that there wasn't a single suspicious incident whilst we were there.
The hotel is very nicely decorated, and better than we had expected. The location is great, as it's right on the beach, and not far from the shops.
There is a spar shop in the hotel, but it's very pricey, so a 2 minute walk towards town you will find 2 supermarkets. One was called EROSKI and is similar to a Tescos.
Hotel room size was good, but we stayed self catering and as others have said, the kitchen space is very small with a very limited range of cutlery and plates etc.
The maids are always around, and if you need one, ask at reception and they are always willing to help.
I can see why the hotel would be a nightmare in peak/school holiday times, but September was just the right time to go, with temperatures around 28 degrees, and an average number of people around. There is internet access in the hotel but if you're not proficient on a keyboard you'll have fun with the Spanish type!
The food and drinks in the hotel are very pricey, and ice creams are about 3 euros each, where a 1 minute walk along the seafront gets you to an icecream hut at 1 - 2 euros each. I guess that's the price you pay for convenience.
Breakfast is served by the pool from 9am at a variety of prices, and was "Full English" but judging by the amount you get, clearly not Full English the way we Brits do it!
The pool is clean, but very deep, and very very cold. It was too deep for our 2 year old son to stand in, even right at the baby end. Getting sunbeds was no problem and plenty of bar seating was available.
The kiddies disco and games run 6 nights a week from around 8-9pm until midnight by the pool, and there is an activity board by the pool listing games in the days.
We asked for a room with sea view, and were given a lovely room with balcony overlooking the beach at no extra cost, but had to move from this room at about 10pm on the first night as the music from the kid's disco was very loud and kept our son awake.
The key to rooms in this hotel, is to imagine it as a "V" shape. The pool is in between the "V" All rooms on the inside of the "V" are loud. If you have children who will not be going to the entertainment, ask for a room on the outside, and it is very quiet. We did notice the noise from the disco travels through all the corridors as everything is typically marble. Therefore, shutting the windows by the lifts solves this problem.
Leaving the hotel by the pool exit takes you straight onto the pedestrianised beach path. The beach in front of the hotel is rocky, and full of cigarette ends. It is ideal for sunbating on the readily available rental loungers.
If you prefer a proper beach, the 1 minute walk to the left past the fountain reveals a beach which is soft, clean and great for kids. It is also lined by bars and restaurants.
There is no tide here either, which means you can set up right by the water without worrying about having to move.
Grab yourself a snorkle and goggles, and have a look at the Scissortails and Catfish that swim right up to the shore around your feet!
Eating out on the seafront is definitely recommended, and Mels is great value for money, although service varied from waiter to waiter. The food was always great. Just up from Mels, next to the sunglass shop is "Bar Y Sol". This was definitely our best evening out, with great food at great prices and superb service. We really felt valued and welcomed, and even when our son played up (as wonderful 2 year olds do) the waiter made a game of it, entertaining him while we ate.
Restaurante Columbus was superb for lunchtime paninis and sandwiches, along with great priced San Miguel. Service was great too. We didn't eat there in the evenings as it was always packed.
In the centre of the town is a small market selling things like jewellery, clothes and ornaments at average market prices, and we were recommended to travel to the hippy market in Es cana on the Thursday as it was much bigger.
We took the luxury water taxi to Es Cana and spent about an hour in the overcrowded, repetitive and unoriginal hippy market, before returning to Santa Eulalia via the water taxi. However, on the way back the luxury boat had been replaced by a rotting old slow boat which was packed full and slightly unnerving, not to mention nauseating! My advice, take a 10 minute road taxi instead!
Santa Eulalia town centre features some lovely shops and bistros, and you have plenty of places to pick up your souvenirs. In the town square there is a tobacconist at very reasonable prices so that's obviously recommended.
Just to the left of the hotel entrance is a great off license where we bought all our booze, and the chap was very helpful with the best buys.
Don't go expecting to pick up any electrical or branded clothing bargains in the town though, as those items are very expensive. For example, Playstation 1 games for
Travel operator: Portland Direct
Reception area is a good size which leads onto a seating/lounge area with many tables and pool tables. To the right of this is the bar in a seperate room all glass doors and windows throughout so you can see in and out.
Straight ahead in front the seating area is the doors leading out into the pool area,this is a nice area also with bar and seating area and sun loungers which are easily accessible in the mornings.steps at the back of hotel lead straight out onto the promenade and directly opposite is one of the beaches.
On arriving at the hotel we asked for an upgrade to pool view but weren't able to get one as all the rooms were booked. The staff offered to let us know when a room was available and they kept to their word, although we found the outside rooms were quieter than the ones overlooking the pool so we stayed in our original room.
Rooms are ok for 2 adults any more than that would be a squeeze although the maximum capacity for the rooms is 4 adults. Rooms are basic,balcony is nice area and the maid service in the room is very good we had no compliants about the cleanliness.
Hotel staff were on the whole a nice group although one particular night when returning to the hotel we were greeted by a man who was a bit rude to us on reception although throughout our stay he became friendly. the childrens entertainment was good with the two entertainers being very child friendly and full of energy. Adult entertainment could have been a bit better.
Shop in hotel was pricey and so was food and drink. We found Mel's Diner along the seafront the best value for money and very friendly staff.It offers typically english food and it is a down to earth place we went everyday for breakfast and some days for lunch and dinner.
Would return again to hotel had a very pleasant 2 week stay.
Travel operator: Thomson
A spanish girl and boy walk around the hotel randomly trying to open room doors. There is no security at all and all doors are left open straight onto the promenade.
When you report it to the staff they deny it is happening. You only need to talk to other guests. Three other guest rooms were burgled whilst we were there.
On our last night I was in my room and the spanish girl thief tried again to break into my room and other rooms in the corridor.
Also two teenage boys were lured away from the hotel gates and attacked for money.
Travel operator: thompson
On arrival we were allocated a room above the bar on the first floor I asked for a higher room and we offered to pay for a larger room but the hotel was fully booked. The room we did get allocated was at the side of the hotel it was nice and quiet and you could see out to the sea and it was on the second floor. I was not very happy at the size of the sitting room as there was too much furniture in the room it just looked cluttered but after moving the furniture about it was better. Although every night we still had to move a table to get the sofa beds out. The bedroom was a ok size with two beds in it.
We always found the hotel staff friendly. The maids appeared every day with clean towels and cleaned around our room for us.
There was entertainment during the day and at night although our kids never got that much involved in it but everyone else seemed to enjoy it and it seemed to cater for all ages.
We all enjoyed the pool in was a safe pool for kids and always clean. The only thing I would say about the pool is if you want a sun bed be at the pool for 08:30 hrs and be prepared to be stressed. They all make their places by sitting on the chairs where they want to place their beds but the beds do not get unchained until 9 then it is a mad rush. We did do this a few days but I did not enjoy it.
We would stay in this hotel again but I would like to make sure I got a bigger room booked before I arrived.
Value for money was excellent.
Travel operator: Thomsons
Travel operator: thomsons
The night time entertainment was child orientated but chikdren did seem to enjoy it. We got a small white boat from the other end of the beach outside a great english pub called bar Dona Ana. This serves great food with huge portions and at cheap prices. All of the food is from England including the bread and beans.
The small white boats were cheap. The boat went to Es Cana which is the Blackpool of ibiza. The boats also go to Ibiza town and Cala Llonga. You can also get a catamaran to the island next to Ibiza called Formenta.
When I went the country was going through a heat wave at around 30 degrees.
Overall the holiday was great. Family should definitely go.
Travel operator: first choice
HOTEL
Arrived at about 11pm and were asked if we wanted to upgrade to pool or sea view. We looked at the room we had been allocated first before looking at the sea view one. The sea view one also was overlooking the pool and we had been warned about it being noisy at night. So we decided on the original room which in fact was bigger than the one we would have had to pay for and had 2 balconies and saved us a bit of money!
The cot that we had pre-ordered was not in the room, but a quick word with reception and it was delivered to our room.
The only downside was the kitchen workspace was very small to even cut bread etc. We had to use the table or top of the fridge, but this was not a big problem.
There was enough wardrobe space but not enough draw space for a family of 4.
The hotel was clean and maids were seen all the time and were very friendly. They even cleaned our apartment and made the beds on the day we left as we extended our room until 6pm.
We did enquire about hiring a TV for the week. The English receptionist was honest with us and told us that it was linked to the one in the lobby area and you had to watch whatever was on there and she said most of the time it was the sports channel. We decided not to bother as we did not want to be in the middle of something for it to be turned over half way through!
POOL
The pool was freezing! Although it had a children's section it was very deep. The week we went was fairly quiet, but was beginning to get busy as we left leading up to Half Term and we imagine it would get too crowded around the pool.
LOCATION
Right on the beach which was great, but the better beach was just round the corner by the water fountain. The sea was clearer and there were no rocks in the water. This beach was much nicer for our children. We saw some dogs on the one in front of the hotel.
Two supermarkets close by. Supermarket in the hotel, but very expensive.
CHILDRENS CLUB
Thomson ran an excellent club. There were 3 age groups ranging from 3-12. Our daughter went to the 3-5 group from 11:30-13.30, there was face painting, stories, drawing, going to the beach. Each day had a theme, like bears or the Wild West. There was also an evening club a few nights a week where your child could go from 7pm-9pm for 3 Euros. They had parties, limbo dancing, cake, crisps, sweets, cocktails and the kids had a great time.
Before we went on the holiday, we were a little worried about leaving our daughter at these clubs, as we had heard about children wandering out of other tour operators' clubs. The Thomson children's reps were excellent and made each child feel special and we were confident that she was being looked after well.
ENTERTAINMENT
There was entertainment around the pool every day with Kevin and Oscar. Activities included water polo, crossbow, pool, shooting.
In the evening Kevin and Oscar kept everyone entertained. There was Bingo every night at 9pm (think this could have been limited to a few times a week and put something else on in its place). The Kiddies Disco seemed to be a hit with both children and adults, but this did not start until after 9.30 every night and this was a little late for some children.
We did not stay for the later entertainment, apart from Karaoke, but it included things like Men vs. Women, Quizzes etc.
EATING OUT
Mels had been recommended, so we ate there on the first night. The food was fine, but nothing special and the drinks were expensive.
There was a caf
Travel operator: Portland
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