29 Reviews
Traveller Rating
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Excellent5
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Very Good14
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Good2
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Average2
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
But the apartment was dirty, ants and crawly things all over the floor. Cooking facilities in our apartment virtually non existent and what was there was filthy.
No entertainment in the evening not even occasional no daytime activities for the children very long walk to the beach bath was filthy kettle was manky two days later almost came home it was that bad but decided to stay couldn't really afford extra flights home.
The staff were not very helpful, so overall it was a miserable week in the lagoon centre apartments which wasn't all it was cracked to be.
I wouldn't stay there again.
Travel operator: first choice
Apartment was cleaned regularly and suited us fine. Nice balcony. Comfortable twin single beds. Kids slept on the makeshift beds in the lounge, which they were happy with. Bathroom has a loo, washbasin, bath and a decent shower attachment. There is air conditioning in the apartments but we didnt have cause to use it. The lounge area includes the 'kitchen', consisting of a decent fridge, 2 ring hob, kettle, toaster, pots, pans, cups, plates, cultery [including the all important wine bottle opener!]
Friendly hotel staff. Resident First Choice Rep was a nice, genuine kind of fella [helpful and not pushy].
We visited this hotel the same week last year [see previous report] and couldnt wait to return for our annual family holiday. Delighted to say we werent disappointed.
As far as we are concermed, this hotel makes an ideal base to explore this large resort. We didnt hang around the hotel much in the evening so cannot comment much on the entertainment. Although we did catch a parrot show, which was quite a giggle.
We will visit the hotel again... hopefully same time next year.
Travel operator: First Choice
Depends what you want from your accomodation but if you want a clean well placed base then this is great. Hotel is in a good location, a nice 5 minutes walk to nearby restaurants and bars and is cleaned regularly. Would we stay again? Answer - a resounding YES!
Travel operator: First choice
The kitchen area was small with little facilities for cooking. No oven, just a hob, no toaster, microwave or grill. The kettle was more of a travel kettle (only held enough water for 2 cups).
There was a fridge with a small frozen section, this was very clean. The room offered air conditioning but this only worked when turned on by your apartment key which meant you could only benefit from the air conditioning whilst in the apartment. The overall cleanliness of the rooms were very good with maid service making your beds and changing your towels 3 days out of the week.
The positioning of the hotel was very good, 5 mins walk from many restaurants and pubs and of course the lively boulevard crammed with souvenier shops.
Only downfall about positioning of hotel is the fact that to get anywhere u have to walk over these rickety old metal stair bridges.facilities in hotel very sparse.
The swimming pool was very clean although absolutely freezing, plenty of sunbeds available, tables and grass parasols to sit under and palm trees surrounding poolside for privacy. Large satellite TV, with comfortable seating area, bar meals available although didnt eat much apart from hamburger. Pool table and small stage, although entertainment very poor. We saw a magician, rest of week the odd game of bingo or quiz, but that was it. We preferred to leave complex and visit other hotels for entertainment.
You may find that having a lie in was out of the question as cleaners made it impossible for you to sleep, if they wasnt shouting to each other they were cutting the grass or hoovering up leaves from trees at 7.30am!!!!!
Our opinion of the hotel was ideal if you want peace and quiet with the free choice of shopping and eating out in a more livelier atmosphere outside the complex. Local to everything with a very safe beach 10 mins walk away.
We wouldnt visit this hotel again because if it wasnt for the lovely group of people we became very friendly with we would have died of boredom.
Travel operator: first choice
Pleasantly surprised by the apartment lots of storage space and very very clean, the apartment was basic but had everything we needed for the two of us. Balcony was big enough and again quite clean but the view wasn't so good, stayed in room 103 and view was simply of another ground floor building but it wasn't really a problem.
We didn't see any evidence of entertainment during our stay and there didn't even seem to be a stage or anything, but there was a lounge area with widescreen TV which played cartoons, football etc. Facilities within the hotel were quite minimal, and the pool was absolutley freezin an we only went in it once, couldn't face it again! but there was plenty of sunbeds and if it wasn't for the massive trees keeping everything in the shade it would be a really nice area.
Not really many staff at the hotel, but the receptionists were really nice an friendly and very helpful if you needed directions or anything at all really.
The location of the apartments is fantastic and one of the best things about it. 5 minutes walk from plenty of bars, restaurants and shops but far enough away to avoid the noise. only 10 minutes (if that) from the beach which is absolutley beautiful, but you do have to cross a busy road.
All in all had a fantastic holiday and would definetely return.
Travel operator: First Choice
The apartments are just 5 minutes walk from many bars and restaurants, and just 10 minutes from the beach.
The apartments are kept clean. There are limited cooking utensils but this is not a problem for most people as there are so many options for eating out.
The pool is clean. Not too big, due to the number of rooms - its not a large complex.
Travel operator: first choice
We found the pool area to be quite cramped, and often over crowded.
Not many staff, just an overworked barman and a very poor quality entertainment man.
Only evening entertainment was bingo, and a big TV.
Located beside a large smelly canal, which was covered in green slime, and buzzing with insect life!
If you are just looking for somewhere to crash out, and are happy to walk for 15 mins across two main roads to the beach, then this is for you!
Travel operator: first choice
Good size, basic but clean.
Good location, family friendly and most of all had air conditioning which we needed with temps above 35 degrees every day.
We found the First Choice reps Sean and Colin to the best reps we have met in 12 years of going abroad. Didn't try selling trips we didn't want but went out of their way to be helpful and friendly. Hotel staff friendly and helpful too.
No kids club but the hotel did have a family entertainer called Jamie and he did the various daytime and evening entertainment. Whilst we were there on Wednesday evenings special guests came in to entertain the first week was a magician which the kids loved and the second week we had an Elton John tribute. Most evenings had kids disco, kids games, bingo and quizzes.
Had a very enjoyable holiday. Would highly recommend these apartments and the resort of Alcudia. Best places to eat - Agra for a brilliant curry, Roma for pizza, pasta and steak plus Woody Woodpeckers for a good value British meal.
Travel operator: First Choice
The staff are great, they are great with kids. My wife is disabled and they help me with her.
The rooms are spotless the food 10 out of 10. The location is great the entertainment is ok.
The hotel is that good I've been every year for the last 12 years on the run and I intend to carry on!
Travel operator: firstchoice
The room was a good size for us anyway and very clean, there seemed to be an army of maids cleaning all over the hotel every day it was spotless.
Your only 10 mins from the beach, and shops and bars are even closer.
I only gave 3 stars for entertainment as we arrived right at the start of the season it was very quiet and although the entertainer(Dave) tried to get us going there were really not enough people to join in but I'm sure it will improve as the season goes on ...
All in all a fantastic holiday in a brilliant hotel.
Travel operator: First choice
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