22 Reviews
Traveller Rating
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Excellent17
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Very Good5
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Good0
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Average0
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel consists of two short three-storey blocks and one longer six-storey block arranged around the hotel's swimming pool/sunlounger/bar area and a small public play area. Our balconey overlooked the play area.
The hotel is close to local shops and is about 250 metres from the beach (the Viva Golf hotel run by the same firm is actually on the beach) and about 10 minutes walk from the centre of Port d'Alcudia.
The surrounding area is very quiet.
Breakfast is a buffet with a selection of cold meats and cheeses, fried eggs, bacon, tomatoes etc. and various types of fruit.
TV in the room provides CNN and BBC World, plus several German & Spanish channels. There is internet access near reception.
Overall we were very impressed the hotel and the staff who were all helpful & efficient, and we would recommend it highly. The only minor niggle is that there was no microwave which might be a problem if self catering.
Travel operator: Direct Holidays
My chldren are 8 and 5 so some nights they needed their bed early. The hotel staff were always helpful and nothing was too much for them. As for cleaning it was fantastic, the rooms and hotel area were spotless. The pool was cleansed every night and there was no litter anywhere.
The kids club was like no other, the only thing you had to pay for was the tee-shirt painting and Friday which was kids day only around 4 euros, this included a meal and you didn't see them until 3.30pm.
There was a bouncy castle, mini golf, play park, swings and a volley ball court. The shows at night were great, Cinderella, Lion King, Aladin, Beauty and the Beast, some were very funny especially Ilja as the Cinderellas' stepmother. (It's got to be seen). The staff at the kids club Joanna, Caroline, Frida, Niklass, Michelle and Ilja were outstanding. My children didn't want to go home, they loved it. The adult shows were just as good Saturday night fever, Chicago, Jukebox, besides the outside shows.
The hotel was 2mins from the shops and resturants, aswell as the beach. There was no noise from the resort, traffic or anything.
Don't bother bringing towels as you can rent them and just change them every couple of days and you get your money back at the end of your stay.
The pool was freeform and very pretty, but a little cold, warmer in the afternoon, the children didn't seem to mind though. The pool snack bar was reasonable they didn't sting you with the prices.
Excellent for families and couples.
Travel operator: Thomas Cook
Great children's and teenagers entertainment on offer. Lots of added extras like trips for teenagers e.g. to water park and go-karting. Teenagers own room with their type of entertainment e.g. pool table, air hockey; play station set up on large TV in bar area so kids can use it; internet so teens can bebo!; bouncy castle, play park and sand volley ball court in the gardens.
Fantastic masseuse comes to the hotel (Pablo) and his fee is well worth what you get. The best massage ever I had.
Travel operator: jwt/ first choice
Clean,with polite helpful staff, it was my dads 60th birthday when we were there and they sent him a bottle of champagne without us even telling them it was his birthday.
Food great and well priced, bar staff at night quick even when it was really busy, because the entertainment was brill, four kids with us age 8 to 15 and all kept happy.
Quiet at night with everything finishing about 11.30 or 12.
Going back this year again and cant wait.
Travel operator: first choice
There was proper air conditioning in the room and the maid service was 5 days a week. I honestly could not think of one complaint against this hotel it was first class both in location and the hotel itself.
We met quite a few people in Alcudia who were unhappy with their hotels due to noise and large queues but I never experienced any problems of that nature at Viva Tropic.
We travelled with First choice and apart from a grumpy rep on the way up to Alcudia they were excellent too. The transfer back to Palma took ages because the coach driver detoured through every old village on the eastern side of the island instead of taking the new fast road, the trip that is normally just over an hour took 2 and a quarter hours.
Travel operator: First Choice
Food ok but not to our taste and did not think they had much choice for children. However what we did eat was lovely and hot. The food from the snack bar though was fantastic.
Only a couple of minutes walk to shops, bars etc and about five minute walk to beach.
Entertinment, FANTASTIC. Joanna, Freda, Carroline, Michelle, Ilja, Nicklas and Annarose do a brilliant job. Activities start at 10.00am and go on all day. Would recommend trip to Rancho Grande for the children, ours went twice. Both kids cried when time to come home which they have never done before.
Would definitely recommend this hotel and would definitely go back.
Travel operator: direct holidays
The entire hotel was spotless and the maid service excellent. Fantastic facilities (gym, launderette, shop, snack bar, pinball & arcade games(very entertaining whilst waiting for laundry to finish!), pool tables, two salt water pools), it was impossible to be bored and you were not made to feel like you had to join in if you just wanted a quiet time.
There were organised activities every day for children and adults and entertainment every night - the staff worked incredibly hard to keep everyone happy and deserve a medal!!
The food in the buffet restaurant was so good, with so much choice, that we upgraded to half board for 7 out of our 14 day stay.
Perfect location - not on main road and only a short walk to the beach.
We would definitely recommend this hotel to everyone.
Travel operator: Direct Holidays
First impressions, friendly,helpful, spotless.
Maid 5 days a week.
24hr reception.
Pools excellent.
Top pool depth 1600mm-1900mm(5ft-6 1/2ft). Botttom of the pool shallow(1ft)round outside sloping down to 4ft. We had our 10 year old daughter with us and she loved it. Bit deep for smaller kids but plenty in pool with armbands, rubber rings etc. Pool attentant on from 10am-closing. Very busy 11am-4pm. We tended to use the pool 4pm onwards. A lot quieter and sunloungers available.
Have a small pit pool for the tots but never seen it used much.
Food in hotel was v.good. Plenty of entertainment all day for kids 10am-7.30. Then shows on for the adults. All shut down 11.30-12.00.
The hotel reps worked their socks off on the go from 10am-midnight setting up the next days show.
A lot of mixed nationalaties. Germans, Dutch, Swedes, our 18yr old son found it hard to mingle with others but still enjoyed.
Would certainly book again. A very good 2 weeks had by all.
Roll on 2006.
Travel operator: first choice
Its an excellent hotel for families. The Entertainment is non-stop from 9am to 12 midnight.
The evening entertainment is a mixture of professional shows and sows run by the Entertainment crew.
The entertainment crew shows are better than the professional shows. Grease, Chicago, ABBA Gold in particular are Brilliant.
We were self catering and normally would not eat in the Hotel but not the case with the Viva Tropic. The food here is excellent and good value weither you are looking for snacks or main meals.
The rooms are modern and are cleaned 5 times a week. the cleaning is excellent and the rooms were left spotless. Just leave towels in bath and they are changed.
Air conditioning is excellent
You don't need to bring Beach towels with you as you can rent towels from the reception.
The Staff are very nice ( considering the long hours worked)
The Hotel is is a good location. 2 mins walk to the beach. 5-7 mins walk to the Port of Alcudia. 15 mins walk ( 3 mins in Taxi) to the beautiful walled old town
Going again next year
Travel operator: Falcon ( First Choice)
The hotel staff were very friendly and the food in the snack bar was really nice and cheap. The food on the a la carte menu was nice and also cheap.
Entertainment was good we stayed in on the Beatles night which was superb.
The children
Travel operator: eclipse
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