93 Reviews
Traveller Rating
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Excellent28
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Very Good44
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Good14
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Average5
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
the staff appear friendly, but check your teeth are still there after talking to them - check your change after buying something at the bar especially - you WILL be cheated
the food is repetative in more ways than 1 - yes i do mean you will see it again after eating it sooner than later
if you want a cheap - extremely- holiday in the sun then this is you option, you get what you pay for, me? i would rather spend a week in intensive care - less painful
we also had a dirty room offered - i believe it was used as a curtesy room for departing guests - and refused it cleaned including used towels replaced
i am also in agreement with a previous post - the reviews are NO WAY written by paying guests - more likely by reps with spare time or agents
dont bother to complain it seems to provide the reps and reception staff with their days amusement
Travel operator: thompson
food
for the first week or so the food was good but as the holiday went on the food seamed to taste/smell the same every night! my family and i eat out on our last 5 nights just could not face the food towards the end of our 2nd week!
10 days was more than enough.
cleanliness
the maids were great, towels and linin changed every day
our room was keeped spotless.
bar area on a number of ocassions found groups of ants coming through the bottom of the windows not so good!
location
10 minute walk from the beach/main area a 3 minute walk from the nearest english pubs.bus stop to alcudia 20 meters away from the front door.
staff
resturant staff some very miserable can get you out of resturant quick enough taking your plate away just as you finnish your food.
bar staff great bunch work very hard non stop...
entertainment very hit and miss
in our fornight i would say 2 or 3 really good shows 2 or 3 not bad shows the rest not worth watching at all look at the message board the night before you can normally tell which we be a good night..
the pool area great clean (very nice pool)
the play area inside hotel grounds very secure our little girl enjoyed herself on the climbing frames etc etc
watch out for
1 the beds ouch!!!
2 the salt and pepper mills came off twice on me it's not so bad in you are in the resturant yuo change your food but if you have just brought lunch in the bar they will not change it bewere!!!!
the reps are fine if you don't req them(some other guests where let down big time over a lost suitcase) they only intrested in selling trips
all in all a good value for money hotel just wish we went for 10days not a fornight.
Travel operator: sky tours
Entertainment good for kids but did not appeal to adults. Not a fantastic choice of food, but an adequate selection and the quality was good. Pool nice and clean with good bar snacks reasonably priced. Would recommend this hotel and would visit it again.
Travel operator: Thompson
The food was great plenty to choose from They had a kids section too The hotel is near to the beach just a short stoll away .
The pool is very nice and clean you can get snacks round the pool and drinks.
The entertainment was ok but we went out most of the time.
My mum and dad have stayed here 3 times before I know why because it is such a nice hotel, and good value for money. I will be going back with my family dont worry.
We went in a bar called Ann and Nelis - very good food .They did a quiz and bingo not my sene but on holiday just go for it.
Travel operator: THOMSONS
Travel operator: latedeals.co.uk
Travel operator: Thompsons
The hotel staff all very friendly.The rooms were very clean and plenty of hanging space and drawers.
The thing to watch out for is the bed legs,they protrude a little and hurt your toes if you walk into them.The sandy beach is about a 10 minute walk from the hotel and it is great for swimming and lounging around.
If your looking for a great cup of tea then try the Williams Bar its P G Tips made with mineral water and is fantastic,the staff there (William Paco and Andy) are all very friendly and will cook until they close if your hungry.
So thanks to everyone for a fantastic holiday and once again well done Thomson Holidays.
Travel operator: Thomson
The hotel staff was very friendly and would do anything they can to help and to make your holiday enjoyable. the evening entertainment was excellent - although the hotel rep's entertainment wasnt that good - however they were very funny!
Some of my family are off to the hotel again in 3 weeks time cos I've raved so much about it!!
Travel operator: Thomsons
Travel operator: thomas
The great reviews this hotel had,made me want to book. However, the reviews could no have possibly came from the guests.Heres the truth about hotel Haiti.
On arrival my room was not ready,it was not cleaned for us arriving. I went to the reception for a change, but I was told that I was a liar and that the room was ready. Hmmm!
I had to wait in the corridor until my room was ready, they would not give me any change.
Food did not meet 3 star standard. If you like Perch(fish) for food then this is for you. Perch evey night(WOW). Food that was not used was turned into differant dishes for the next day.
You don't get any kind of drink with you're main meal of the day, unless you pay extra for it, even for water.
Staff in dining room very inexperienced,taking you're meal plate away when you're only half finished.
Leaning over you're plate of food to retrieve items from the table.food was very very poor quality,and very poorly cooked.
Entertainment was mediochre. Got eaten alive with ants, whilst sunbathing.
Pool very poorly kept,had bottles and a tampon in the pool for an entire weak.the second pool and spa bath are not in opperation. No tv in rooms. No fridges in rooms. Air conditioning only came on at 1 oclock in the morning, none during the day.
Drink prices away over the top.
The hotel is never 3 stars. No star rating above the hotel name.
In my oppinion, I have been in far better 2 star accomodation. I would only give this hotel a 1 star grading.
REPS had a well rehersed answer for evey question, got nowhere. OVERALL VERY VERY POOR.
Travel operator: thomsons
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