22 Reviews
Traveller Rating
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Excellent6
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Very Good8
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Good1
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
Very relaxing holiday in a spotlessly clean hotel. Good sized room with excellent air-con and sea view in a small modern block. Nicely decorated and plenty of storage space.
Wish the reception area (which is very nice) was non-smoking because it smells, as does the bar area. Not a good first impression but the reception staff are really pleasant and helpful.
Guests are told they must not "bag" sunloungers but they do and hotel or reps do nothing to discourage it. Towels are eveywhere before 7 am and it is just plain selfish! I was tempted many a day to whip the whole lot off and chuck them in the pool. I noticed 2 distinctive towels on at 7 am, at 12 they were still there and again at 4 and 6 and never saw a person on them!! How crazy is that? They must address this and also the fact that people come in from other hotels to use these facilities.
Brochure in bedroom outlines other "Stil Group" hotels in C'an Picafort and their guests come here. Thomson Reps reckon they know nothing about this however!!
Then how come there are never enough sunbeds??
Travel operator: Thomson
The age range at the hotel varied from young honeymoon couples right through to our dear O.A.P,s Every one enjoying themselves.
The rooms were cleaned every day and fresh towels supplied. We had a lovely room overlooking the pool and the entertainment area.
The food was first class, breakfast was excellent so much to eat that we did not need lunch. Main courses were always piping hot with plenty of variety and desserts to die for.
All the staff were very friendly, Susie and Emma the entertainments team were outstanding, but the whole hotel had the most fantastic atmosphere. The entertainment was the usual mix of really good and the not so good we felt that there could have been maybe more comedy or a professional singer, but the lord of the dance show was superb.
There were some lovely walks along the sea front into C'an Picafort or into Son Baulo and a walk along the river bank. We took the local bus(2mins from hotel) up to Port of Alcudia and also to Puerto Pollensa (It took approx 40min to Pue Pollensa) and cost about 3euros each.
The beaches on that stretch of coast are fabulous with very safe bathing.
We had no complaints at all from this holiday it was excellent all round.
We are considering a return possibly next summer.
Travel operator: Thomson
The hotel was clean and the rooms excellent, food and service was five star plus. The afternoon pool bar meals were not just as good as the evening dinner, so eat a good breakfast and head to town for some local food.
Staff very friendly. No pressure from holiday reps to enter in, just do your own thing.
Bike and car hire is close by, traffic not a big problem, so a trip to Alcudia is a must. Or if you wish public transport close by.
I would certainly return to this hotel.
Only one complaint, the hotel reception was very grand, but unfortunately not a non smoking area. As non smokers this was a bit annoying but we only had to pass through reception so not a major problem
Travel operator: Thomson
Travel operator: Thompson Gold
We could find no fault with anything, from the service in reception of which by the way when we went to collect our passports a welcome gift was waiting for us, a brilliant touch! the bar the dining room and room service.
The hotel,rooms,all public areas & grounds are kept spotlessley clean by a very friendly & hard working staff. The dining room is equally as clean with an efficient head waiter and a talented chef the food was excellant with a massive choice (something for everyones taste)The evenings entertainment was also excellant with a variety of artists to suit all.
This is a Thompson Gold Hotel & Georgina the team leader rep & her girls desearve a merit they are very friendly & helpful at all times! Emma & Susie the entertainment crew kept us occupied thruoghtout our stay. although we weren't badgered into doing anything we didn't want to do.
I'm sorry if I keep on repeating the word excellant but it was I would recommend it to anyone and we will certainly be going back again Gill & Bob.
Travel operator: Thompson Gold
Location might be a bit quiet for some but we just wanted to hang about and do very little anyway - perfect. And the town was just a short walk away, and buses round the corner.
Entertainment team (Natalie and Hazel) were absolutely superb. Kept everyone going depite the rain. The competition to win as many TG t-shirts and caps as possible was fierce!! One of the regular bands should be dropped (All Shook Up) as they couldn't keep a dance going. But Necropolis were very good. Comedy acts were a bit repetitive but still a good laugh.
Hotel staff were very friendly without being obtrusive. They just let you get on with your holiday but were there if you needed them.
All in all a superb place. We'd definately go back.
Travel operator: thomson
Here's a run through the main feedback areas:
Location:
The hotel is located in the San Baulo area in outskirts of C'an Picafort - about 15 min walk to the centre where the majority of the bars are. There are two main beaches nearby - San Baulo (less than 5 mins away) & the large beach in C'an Picafort. We had no problems with the resort - enough to keep us occupied for a relaxing holiday. There are a few pubs near the hotel (4* mention for Scandals) but the majority are in the main town.
Hotel - Pool:
Decent size for swimming and relaxing - it's made up of 3 areas of varying depths from waist deep to near diving depth. The pool has a large sunbathing area - expect to be up around 6.30-7am if you want a parasol in the peak times but there are plenty of trees around which can be used for shade too.
Hotel - Bars:
The hotel has two bars. The main one is open until 2am - prices are about average for the resort but more expensive than local bars (Lager is
Travel operator: Unknown
Otherwise I must say it was a great week. The pool was large enough and deep enough in parts. I must agree the food was reasonable too.
I would recommend hiring a car as I felt the beaches weren't great, however if you drive approx. 10 miles East there are numerous almost deserted beaches with fantastically clear water and the nudist option is there. We also visited a fantastic monastary on the west of the Island and the most northern point where there are fantastic views.
Travel operator: Unknown
The pool consists of three circular pools one of 1.7M deep one of 1.6M deep and one of 0.75 M deep. They join together and this is the limited area for faint hearted swimmers.
Sunbeds have been known to be reserved at 5am and whilst there it was announced that they should not be reserved until after 7am. There was also a notice saying that subheads could not be reserved, but!
There are sufficient sunbeds and mattresses for all visitors as long as people do not take two to use and once again there is a notice stating only take one, but!!
Thomsons blame the hotel and the hotel blames the guests.
Expect to be charged a deposit of 10 euros per towel which you are refunded on leaving and surrendering towel.
Also expect a charge of 1.03 euros per guest per day as a Majorca environment charge.(Not refundable)
There is a choice of daily activities at the hotel and we would recommend the use of local buses from just around the corner,they are inexpensive, clean,efficient and run on time.
There are (alternative to Thomson) daily tour operators locally. But if booking with Magic Reison be prepared to be picked up locally by coach, taken to a farm in the centre of the island where you will be offered a free drink followed by a "blanket" presentation taking about 40 minutes, where you are given a talk about certain mattresses and covers. (see "orthosoft"on the internet as an example of style).After the presentation you will offered an inclusive meal. Obviously the meal is subsidised. Around one o clock you will depart on your tour.
Be also prepared when arriving at Palmas airport if the aircraft is parked well away from the baggage collection to spend about 30 minutes walking there. Be also prepared to spend a further 30 minutes getting baggage, walking to coach and waiting for rest of passengers before leaving for hotel. The journey to hotel can take an hour so the time from landing to hotel is about the same as flying from UK to Majorca.
If one needs assistance with transport from/to the aircraft this must be booked in the UK !
A must to see is the local wildlife centre (binoculars desirable). and your Thomson local area interest rep will
accompany you there on certain days.
Visit the local tourist office for maps,bus timetables and information.
Entertainment nightly was great with good comedians and Thomson gold shows which were of west end standard.
I am sure we will be back but will be wiser.
Travel operator: Unknown
Travel operator: thomson
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