37 Reviews
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Excellent0
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Very Good10
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Good9
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Average10
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Poor8
Review Overview
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Cleanliness
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Entertainment
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18 years 6 months ago
Don't stay in this hotel if you want to be kept awake all night with loud music banging doors and young people running down corridors naked. The hotel is full of young ones between the ages of 18-20, but you do get the pool area to yourself till about 2pm because they sleep in late after waking everyone else up coming in between 4 and 6am.
The staff were very friendly at the pool bar. We decided to eat there one day but i was totally put off as there were ants on the table and on the floor.
The rooms were cleaned every other day and the view from the balcony was the sea which was very nice.
I like to chill out after being in the sun but it was impossible in this hotel. The steap hill was a nightmare but on the way back at night we stopped at the bar in the middle so it wasn't too bad.
The staff were very friendly at the pool bar. We decided to eat there one day but i was totally put off as there were ants on the table and on the floor.
The rooms were cleaned every other day and the view from the balcony was the sea which was very nice.
I like to chill out after being in the sun but it was impossible in this hotel. The steap hill was a nightmare but on the way back at night we stopped at the bar in the middle so it wasn't too bad.
Travel operator: Airtours
18 years 6 months ago
This hotel is in a prime location in walking distance from the main strip of magaluf the only problem is that it is situated right at the top of "Heart attack hill" which as people have said does not get easier as the week goes on.
The staff were reasonably friendly they will smile at you but the do not seem to speak very good english.
the hotel itself is the worst ive ever seen the room smelt really horrible when we first arrived we had an infestation of ants, the walls were cracked. There was mould in every room we also had yellow water. Outside our room we also had a lake of water from what looked like someone had left a tap running and the water was running down the walls.
There was no entertaintment at the hotel but you dont really need it when you have the main strip within walking distance. however it would be better if the bar was open a bit longer as 9 is very early to go out in magaluf.
The staff were reasonably friendly they will smile at you but the do not seem to speak very good english.
the hotel itself is the worst ive ever seen the room smelt really horrible when we first arrived we had an infestation of ants, the walls were cracked. There was mould in every room we also had yellow water. Outside our room we also had a lake of water from what looked like someone had left a tap running and the water was running down the walls.
There was no entertaintment at the hotel but you dont really need it when you have the main strip within walking distance. however it would be better if the bar was open a bit longer as 9 is very early to go out in magaluf.
Travel operator: Cosmos
18 years 7 months ago
When we arrived we weren't the happiest people as we had been delayed.
I asked when we booked the holiday to be on the top floor, but we werent - we were on the 3rd floor. As soon as we opened the door we saw 2 cockroaches followed by another 5 or 6 during the week, asked the maid to spray something but never got any results. There were ants all over the floors and dressing table. The bathroom tiles were all cracked and falling off the wall.
As for the staff I cant really complain as we didnt see much of them.
As for the hill, that didnt bother me because they didn't hide that fact when I booked it.
I asked when we booked the holiday to be on the top floor, but we werent - we were on the 3rd floor. As soon as we opened the door we saw 2 cockroaches followed by another 5 or 6 during the week, asked the maid to spray something but never got any results. There were ants all over the floors and dressing table. The bathroom tiles were all cracked and falling off the wall.
As for the staff I cant really complain as we didnt see much of them.
As for the hill, that didnt bother me because they didn't hide that fact when I booked it.
Travel operator: My Travel
19 years 2 months ago
The hotel was situated on top of a hill and it was quite steep but it did give you good exercise after all the good food you can eat whilst in Majorca. It does get easier as the week goes on.
After reading all the bad reports on this hotel I was very weary about going there but I was very pleasantly surprised. The hotel was clean, the room was massive and so was the balcony. The view was amazing as well.
The hotel was situated close enough to all the nightlife and supermarkets and shops. I thought the hotel was in the perfect place and I really enjoyed stopping there.
The pool area is not massive but it very clean and the pool bar serves plenty of nice food and drinks.
The hotel staff were very helpful and always said hello and goodbye.
There wasn't any entertainment on in the hotel but when your in Magaluf you don't really need any as theres plenty of other entertainment you can visit in the bars, pubs and clubs.
All the rooms had air conditioning which helps a lot when it's warm. It has a card on the door key which just slots into a hole, but all we did when we went out of the room was to put a tesco club card in the slot and it kept the air con on.
We really enjoyed our stay here and would definitely go back to both this hotel and Magaluf.
After reading all the bad reports on this hotel I was very weary about going there but I was very pleasantly surprised. The hotel was clean, the room was massive and so was the balcony. The view was amazing as well.
The hotel was situated close enough to all the nightlife and supermarkets and shops. I thought the hotel was in the perfect place and I really enjoyed stopping there.
The pool area is not massive but it very clean and the pool bar serves plenty of nice food and drinks.
The hotel staff were very helpful and always said hello and goodbye.
There wasn't any entertainment on in the hotel but when your in Magaluf you don't really need any as theres plenty of other entertainment you can visit in the bars, pubs and clubs.
All the rooms had air conditioning which helps a lot when it's warm. It has a card on the door key which just slots into a hole, but all we did when we went out of the room was to put a tesco club card in the slot and it kept the air con on.
We really enjoyed our stay here and would definitely go back to both this hotel and Magaluf.
Travel operator: My Travel
Recommended
19 years 3 months ago
I have just got back form a holiday here and found it pretty good. The hotel was normally always clean except form a few leaks in the roof here and there.
The maids were fantastic and always cleaned to a high standard. A few of the reception staff were miserable and a bit sharp but were still helpful even if they had a face on !
The hotel is situated a a big hill and it's a struggle in midday heat but at night you just sort of stagger up it and don't really think about it !
Our rep was absolutely brilliant and she was always around if there were any problems with your room etc.
Always managed to keep a smile on her face too which was a pleasant change from the receptionists.
No real entertainment in the hotel but we went out during the day.
The maids were fantastic and always cleaned to a high standard. A few of the reception staff were miserable and a bit sharp but were still helpful even if they had a face on !
The hotel is situated a a big hill and it's a struggle in midday heat but at night you just sort of stagger up it and don't really think about it !
Our rep was absolutely brilliant and she was always around if there were any problems with your room etc.
Always managed to keep a smile on her face too which was a pleasant change from the receptionists.
No real entertainment in the hotel but we went out during the day.
Travel operator: MyTravel
Recommended
19 years 3 months ago
The hotel was filthy, rooms not cleaned before we arrived, no clean bedding, staff were so unhelpful although the cockroaches entertained us. Had to ask for clean towels and toilet roll. Toilet was dark green with a little light so you could not see to shower.
Hotel at the top of a hill so for any unfit people, families or anyone who never came on holiday to climb mount Everest just don't go there. Rep offered to move us to the East Coast away from nightlife (that's why we booked the centre of Magaluf).
Hotel at the top of a hill so for any unfit people, families or anyone who never came on holiday to climb mount Everest just don't go there. Rep offered to move us to the East Coast away from nightlife (that's why we booked the centre of Magaluf).
Travel operator: Airtours
19 years 3 months ago
The hotel was dirty, small and stuck on the top of what is nicknamed "heart-attack hill".
We didn't try the food in the hotel but it did look very good. The staff always seemed to be happy and helpful. The best thing about the hotel is the view, get a room on a high floor and the view is amazing.
The hotel doesn't go direct to the beach. You have to go down half of the hill then down 100 steps. Going down ok, coming back up not so easy!
We didn't try the food in the hotel but it did look very good. The staff always seemed to be happy and helpful. The best thing about the hotel is the view, get a room on a high floor and the view is amazing.
The hotel doesn't go direct to the beach. You have to go down half of the hill then down 100 steps. Going down ok, coming back up not so easy!
Travel operator: airtours
19 years 4 months ago
The Torrenova Playa Apartments were a pleasant suprise after hearing some bad reviews.
Don't expect anything luxurious but for a week in Magaluf with your friends they were perfect.
The rooms were clean, and the daily maid service was excellent. She did move things but didn't tidy them away, and left you with a nice clean bed to crawel into after a night on the town.
The other staff were extremely friendly and helpful. They were also tolerant of noisy and lively guests.
Warning this is not a family hotel in peak season, as did tend to be noisy throughout the night with people coming and going. However, the groups of young people made it very easy to make new friends.
Don't expect anything luxurious but for a week in Magaluf with your friends they were perfect.
The rooms were clean, and the daily maid service was excellent. She did move things but didn't tidy them away, and left you with a nice clean bed to crawel into after a night on the town.
The other staff were extremely friendly and helpful. They were also tolerant of noisy and lively guests.
Warning this is not a family hotel in peak season, as did tend to be noisy throughout the night with people coming and going. However, the groups of young people made it very easy to make new friends.
Travel operator: Airtours
Recommended
19 years 4 months ago
My friends and I had an excellent stay in Torrenova Playa, the maids were great and cleaned our room as best they could.
Even though we were self catering we did try the food and it was great. The location was good near all the bars and clubs, i didn't mind the hill it gave me some excercise.
Couldn't have asked for better staff they were great our rep was so lovely she always come and spoke to us she was a second mother to us all.
Not much entertainment in the hotel but that didn't matter we just had to go outside for fun. When I come back I will be staying at the Torrenova Playa for sure
Even though we were self catering we did try the food and it was great. The location was good near all the bars and clubs, i didn't mind the hill it gave me some excercise.
Couldn't have asked for better staff they were great our rep was so lovely she always come and spoke to us she was a second mother to us all.
Not much entertainment in the hotel but that didn't matter we just had to go outside for fun. When I come back I will be staying at the Torrenova Playa for sure
Travel operator: airtours
Recommended
19 years 4 months ago
Maid service very often... although did not pick up popcorn off of the floor the morning after popcorn party!!!! Although very friendly!!
Food from restaurant was alright... did what it had to do. The apartments could do with having some form of entertainment. Reps were unhelpful, but that was not hotel's fault. Wouldn't trust the lift... got stuck, although we did get out ater about 2 minutes!!!
Would definately visit hotel again though.
Food from restaurant was alright... did what it had to do. The apartments could do with having some form of entertainment. Reps were unhelpful, but that was not hotel's fault. Wouldn't trust the lift... got stuck, although we did get out ater about 2 minutes!!!
Would definately visit hotel again though.
Travel operator: Airtours
Recommended
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