We thought this hotel was very nice and clean and very bright. Our room was spotless and in perfect condition, and was well furnished and decorated.
The beds were a pain though. Two seperate couch things that if you want to sleep as a couple had to be pulled together. Only problem was they had 3 sides each, meaning when together they did make some sort of cot as I read in another review of this hotel!

Satellite TV stated in brochure consisted of CNN, eurosport, German MTV and a pile of Spanish channels, so dont hope for too much to watch!

All rooms had amazing view out over Magaluf beach/bay.
We didnt use the S/C facilities as we ate out every day but they looked fine, kettle, toaster, fridge, hob, sink, etc.

All rooms had aircon which was great in the nights to get a comfortable nights sleep. The keyslot power thing for the room takes anything card shaped not just the keycard, so slip a tesco clubcard etc in there and keep your key on you, and you can leave the aircon on whilst out to come back to a lovely cool room!!!

Only two complaints we had.

Although we found this in the main airtours brochure, there were lots of groups there on escapades holidays as its also in that brochure, hence they were very noisy and we were woken every morning at 4-5am by our neighbours coming home, either running about corridors screaming, banging on the doors, having very loud sex, etc, etc, but I spose what do you expect for coming to Magaluf!!!

Secondly the pool area is a total disaster.
The pool itself is tiny, about the size of a small room, and the sunbeds are crammed in so close you are practically sat on top of each other.
The pool area was mega busy all day long and if you didnt get down by about 11ish you had no chance of getting a bed all day!

We didnt try any food from the poolside bar, but saw others eating there and it looked ok.

Dont buy any alcohol from reception, its literally half the price in the supermarket down the road, and most other food stuff is about 30-40% cheaper too!

The staff were great mind, always helpful and friendly, and when we complained about the 5am noise they put a sign up in reception asking everyone to be quiet coming back, so they do care about your complaints and try to act on them!!

The rooms at the hotel were basic but suited our needs. we had no problem wth cleanliness.
Food in the hotel restaurant was fantastic.

The staff at the hotel were friendly.

There wasnt any entertainment at the hotel unless you include football shown on the screen in the pool bar.

The rep was very helpful and was always about making sure everyone was ok.

View from all rooms is brilliant.

Cleanliness in the public areas was OK. Bar is a converted cellar and closes at 8pm every night,
however, the general state of the rooms and the building is appalling. Paint peeling off, plaster was cracked, ants and other wildlife abounds. Cats urinating on the sunbeds was enough to stop us using the pool area.

Staff were ok but the manager is prone to berating his staff in public which is not good for moral of staff or visitors.

The hill gets steeper every time you have to climb it
rep was good but banging his head against a brick wall as the manager didn't really want to know about your problems.

Could be so much better with some investment both in time and money.

We visited this hotel recently and found the hotel staff very friendly even when we were coming in at 6am!!

The hotel was very clean as was our room as well.

The snack bar served pretty basic food but it was nice and the tables were spotless.

The hotel was located at the top of a hill so may not be ideal for people with walking difficulties but if your fit and able then its fine. Its a 5 minute walk from Magaluf beach and not much further to "the strip".

We definately enjoyed our stay there so much so that we plan to go back next year.

Hotel service excellent.

The best staff I

Hotel situated at the top of a very steep hill. You could very well slip walking down the hill. Not recommended for those with young children.

Hotel staff quite friendly. Very hard though to find an English speaking maid.

Entertainment non existent while we were there.

Yep, they're right - it is on top of a 'hill'. Nicknamed Heart-Attack Hill infact! Apart from that, the location was a bit too far away from Magaluf - right at the top of the hill above the strip.

The rooms were not very clean, mouldy, dusty and just plain dirty. the balcony was not washed once while we were there. the sheets were changed every 4 days, which we expected to be every day.

We didn't even try the food - the dining room put us off.

The Hotel Staff were sympathetic to us, but could hardly understand. The kept saying to complain to the Reps. (The Rep for Airtours was completely ignorant and made us feel petty for complaining. I complained abour her seperately to Airtours)