37 Reviews
Traveller Rating
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Excellent5
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Very Good19
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Good11
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Average2
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
17 years 4 months ago
hotel was cleaned regular, food was expensive on site one of waiters very moody, hotel location is brillant palma nova one way magalluf the other,entertainment is ok different each night,
we have been here 3 times and would return.
could do with lifts if on 3rd floor.
pool area is nice and clean english music played all day.
we have been here 3 times and would return.
could do with lifts if on 3rd floor.
pool area is nice and clean english music played all day.
Travel operator: first choice
Recommended
17 years 4 months ago
We arrived at the aquasol late at night so all seemed well at first. Room looked ok at until all the little ants and cocroaches came out. Not very nice when you have 2 children sleeping on the sofa beds and they wake up with ants everywhere. The hotel is advertised as family friendly, it's not that family friendly when you have groups of 18-30's holiday makers screaming, swearing, running up and down the stairs at 4 in the morning. I would have joined in with them but i couldnt get past the giant cocroaches. I cant comment on the food although the pool bar was always busy with people eating there. We did stay for the BBQ night, it was ok and the entertainment staff did a good job. You do have air con in the appartments but you have to pay for it at reception. We were not told this when we booked in, but when the air con broke down and water was dripping down the wall we called reception and was told that we had not paid for it and so owed them 100 euros (we refused to pay)and they excepted our explanation and came to repair it. The pool is nice and you do need to get up early to get a sun lounger. The 18-30's lot dont get round the pool till arround 2:00pm no suprise really as they dont go to bed till about 6:00am so you have most of the day to relax before they all get up. The kids club was good my children enjoyd it and the staff were great. our room was not cleaned very well and you can see why when they spend all ther time rooting through your things and helping them selves to your belongings we must have had 6 things stolen whilst we were there. So if you want my oppinion dont go if you have already booked, cancel it. unless you are a insect or 18-30's kind of person.
Travel operator: First Choice
17 years 8 months ago
Stayed for two nights, execellent value for money. Could not fault the cleaniness, location was excellent two minute stroll into the center. The supermarket in hotel is way over priced
Travel operator: booked myself
Recommended
18 years 2 months ago
Myself and my wife stayed at the Aquasol and found it great. Arrived at about 5am and the night porter was friendly. booked into room A2 which was ground floor with good pool view.
Rooms were nice and clean and had all we needed for our stay, coffee to start the day and then out for breakfast. Plenty of places too eat out and all very good.
Spent much of our time at the beach which is one of the BEST I've ever seen, clean, lovely sand, and crystal clear water which is so safe I will be taking grandkids next year.
i would highly recommend this hotel and resort.
Rooms were nice and clean and had all we needed for our stay, coffee to start the day and then out for breakfast. Plenty of places too eat out and all very good.
Spent much of our time at the beach which is one of the BEST I've ever seen, clean, lovely sand, and crystal clear water which is so safe I will be taking grandkids next year.
i would highly recommend this hotel and resort.
Travel operator: seguro
Recommended
18 years 7 months ago
The hotel was clean and well serviced, nothing was too much trouble for the staff.
This hotel is not suitable for the older person or those with a disability as no matter where you stay there are steps to each apartment. Carrying luggage, buggies or babies is difficult.
The restaurant was clean and the food excellent run on a buffet service so you can help yourself again and again if you are that hungry. The only down side to the dining area was it is down a large flight of stairs so again difficulties for the older,and youngest guests. (Mums and dads were carrying small children downstairs and the highchairs did not have safety harnesses so parents were bringing down buggies for the little ones.)
Accommodation is arranged in blocks 4 tiers high with no lifts. Some blocks are located near a busy road where there is constant noise day and night. Blocks A to G are located around the pool area and in our opinion the best but the noise from the evening entertainment continues until approx 11.30pm.
Hotel mini market best avoided as very expensive,in the hotel, newspapers also have an additional 50c added to the price (cheaper at the paper shops)
The entertainers were excellent Yvonne and Garry would do anything to make your stay pleasant. The Thomas Cook reps were also very friendly and helpful.
All in all we had a really nice time and would recommend this hotel for young families.
This hotel is not suitable for the older person or those with a disability as no matter where you stay there are steps to each apartment. Carrying luggage, buggies or babies is difficult.
The restaurant was clean and the food excellent run on a buffet service so you can help yourself again and again if you are that hungry. The only down side to the dining area was it is down a large flight of stairs so again difficulties for the older,and youngest guests. (Mums and dads were carrying small children downstairs and the highchairs did not have safety harnesses so parents were bringing down buggies for the little ones.)
Accommodation is arranged in blocks 4 tiers high with no lifts. Some blocks are located near a busy road where there is constant noise day and night. Blocks A to G are located around the pool area and in our opinion the best but the noise from the evening entertainment continues until approx 11.30pm.
Hotel mini market best avoided as very expensive,in the hotel, newspapers also have an additional 50c added to the price (cheaper at the paper shops)
The entertainers were excellent Yvonne and Garry would do anything to make your stay pleasant. The Thomas Cook reps were also very friendly and helpful.
All in all we had a really nice time and would recommend this hotel for young families.
Travel operator: Thomas Cook
Recommended
18 years 7 months ago
We are arrived late at night and were told our rooms was 7G. We located it and were on the 4th fourth floor on the middle block with a nice pool view. There were no lifts and it was a killer carrying the case up. But during the holiday this did not cause us too much concern.
The rooms was very nice, quite spacious with seperate bedroom and two sofa beds in the lounge. The powershower in the bathroom was great the heat did go up and down, but by the time we came home we had got the settings just right.
Hotel itself was great, nice pool area, and bar area. We didn't eat in the hotel but it smelt nice!
Stayed in to watch the entertainment once, it was very good.
The location of the hotel is great 2 minute walk and you are on the beach front and the main area of Palma Nova.
I would have no problems staying here again and recommend it to anybody!
The rooms was very nice, quite spacious with seperate bedroom and two sofa beds in the lounge. The powershower in the bathroom was great the heat did go up and down, but by the time we came home we had got the settings just right.
Hotel itself was great, nice pool area, and bar area. We didn't eat in the hotel but it smelt nice!
Stayed in to watch the entertainment once, it was very good.
The location of the hotel is great 2 minute walk and you are on the beach front and the main area of Palma Nova.
I would have no problems staying here again and recommend it to anybody!
Travel operator: Thomas Cook
Recommended
18 years 7 months ago
I was absolutely dreading going to this hotel when i read the reviews on this website! I was expecting ants and cockroaches, the lot. However I was very pleased not to have found even one ant or one cockroache the entire stay.
The hotel room was murky, it needed a 'good clean', it was rather dusty. The beds were uncomfortable and the sheets were only changes twice, as were our towels, which was pretty grim. The shower seemed to have a mind of its own also, one minute freezing, the next scorching!
The pool area was very clean and well set out altho there was sometimes a shortage of space!
The staff were mostly very friendly and tried their best to speak English. The service, bar and snack wise, was excellent.
The entertainment was typical of hotel entertainment, bingo, kids disco, magician etc. We only ever really stayed for bingo! We usually went to magaluf or to other bars for a change.
The location was excellent, more or less across the road from the beach and bars and restaurants along the front. I would recommend the mexican restaurant, I can't remember the name but it is the only mexican restaurant on the island apparently!It is situated on the front across from the beach.
I wouldn't go back to the hotel purely due to the rooms being unclean and the lack of maid service. The rest of the holiday was excellent.
The hotel room was murky, it needed a 'good clean', it was rather dusty. The beds were uncomfortable and the sheets were only changes twice, as were our towels, which was pretty grim. The shower seemed to have a mind of its own also, one minute freezing, the next scorching!
The pool area was very clean and well set out altho there was sometimes a shortage of space!
The staff were mostly very friendly and tried their best to speak English. The service, bar and snack wise, was excellent.
The entertainment was typical of hotel entertainment, bingo, kids disco, magician etc. We only ever really stayed for bingo! We usually went to magaluf or to other bars for a change.
The location was excellent, more or less across the road from the beach and bars and restaurants along the front. I would recommend the mexican restaurant, I can't remember the name but it is the only mexican restaurant on the island apparently!It is situated on the front across from the beach.
I wouldn't go back to the hotel purely due to the rooms being unclean and the lack of maid service. The rest of the holiday was excellent.
Travel operator: Thomas Cook
19 years 3 months ago
Just returned from a 2 week break, Aquasol was very clean. Maids came every other day with clean sheets&towels.
We were at the front of the hotel up on the top floor guite a few steps to climb but keeps you fit!! A bit of noise from people coming in a night but they are only young once and just people having a good time as Im only in my early 30's it didnt bother me too much.
The pool area was very clean and a great pool,the kids loved it,found out its wise to put your towels on the sun loungers early as they soon get snapped up. Andy and Yvonne were great the kids always joined in with the killer pool etc.
The entertainment at night - some acts were great,worth watching was the magician,and Elvis.
A few ants in the kitchen area but got some spray from reception,overall a good holiday.
We were at the front of the hotel up on the top floor guite a few steps to climb but keeps you fit!! A bit of noise from people coming in a night but they are only young once and just people having a good time as Im only in my early 30's it didnt bother me too much.
The pool area was very clean and a great pool,the kids loved it,found out its wise to put your towels on the sun loungers early as they soon get snapped up. Andy and Yvonne were great the kids always joined in with the killer pool etc.
The entertainment at night - some acts were great,worth watching was the magician,and Elvis.
A few ants in the kitchen area but got some spray from reception,overall a good holiday.
Travel operator: thompson
Recommended
19 years 3 months ago
Rooms were quite small but clean. Could do with air con as rooms were very hot.
Poolside snack bar served excellent food throughout the day, cannot comment on restaurant as we ate out every night.
Pool is excellent, but there is a shortage of sunbeds.
Hotel is in a good location for beach, shops, bars etc but is also on the main route to Magalluf and is very noisy if you are situated at the front of the hotel.
The hotel staff are very nice and helpful and speak good English.
The entertainment wasn't very good but as there is a lot of bars etc close by you don't have to stay in the hotel every night.
Overall the hotel was good value for money and great for families.
Poolside snack bar served excellent food throughout the day, cannot comment on restaurant as we ate out every night.
Pool is excellent, but there is a shortage of sunbeds.
Hotel is in a good location for beach, shops, bars etc but is also on the main route to Magalluf and is very noisy if you are situated at the front of the hotel.
The hotel staff are very nice and helpful and speak good English.
The entertainment wasn't very good but as there is a lot of bars etc close by you don't have to stay in the hotel every night.
Overall the hotel was good value for money and great for families.
Travel operator: Thomas Cook
Recommended
19 years 4 months ago
Tis the worst hotel I have ever stayed at it is supposed to be a 4* I would give it 2 if your lucky. There is no air conditioning, about 40 steps to your rooms, no lifts and the food was awful.
We paid for half board and had to eat out every night its that bad. 1 night we decided to give it ago and the lady that takes your name at the door cheered cause someone was actually eating in the restaurant.
The breakfast was ok in the morning.
My hubby asked the rep if it was an 18 to 30s holiday it full of young people they took over the pool during the day and the young kids couldn't play in the pool.
p.s im only 39 so I know how to enjoy myself but these guys were bursting all the kids inflatables flinging chairs into the pool it was a disgrace for a thomas cook holiday and I will never be back xxxxxxx
We paid for half board and had to eat out every night its that bad. 1 night we decided to give it ago and the lady that takes your name at the door cheered cause someone was actually eating in the restaurant.
The breakfast was ok in the morning.
My hubby asked the rep if it was an 18 to 30s holiday it full of young people they took over the pool during the day and the young kids couldn't play in the pool.
p.s im only 39 so I know how to enjoy myself but these guys were bursting all the kids inflatables flinging chairs into the pool it was a disgrace for a thomas cook holiday and I will never be back xxxxxxx
Travel operator: thomas cook
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