57 Reviews
Traveller Rating
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Excellent12
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Very Good20
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Good15
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Average8
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Poor2
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
18 years 5 months ago
Hotel was good well kept and clean regular clean towels supplied.
Food was ok but like all inclusives gets a bit much for two weeks however always something good to choose from.
Hotel was well situated but a long climb up the stairs after doing it for a fortnight.
Staff need to learn how to smile one waiter seems to dislike people in general and should really be doing something else for a living.
Entertainment was excellent the kids were well catered for with the guys working hard to keep everyone happy would be nice if the waiters showed some of this enthusiasm.
Food was ok but like all inclusives gets a bit much for two weeks however always something good to choose from.
Hotel was well situated but a long climb up the stairs after doing it for a fortnight.
Staff need to learn how to smile one waiter seems to dislike people in general and should really be doing something else for a living.
Entertainment was excellent the kids were well catered for with the guys working hard to keep everyone happy would be nice if the waiters showed some of this enthusiasm.
Travel operator: Find rooms in Spain.com
18 years 6 months ago
The hotel was awash with drunks due to the all inclusive deals.
The walls are so thin that you can hear people next door speaking in a normal voice.
The food at best can be described as edible. The fact that tables are not allocated leads to groups of people milling around with plates of food trying to find somewhere to sit.
In general the staff were pleasant enough and the receptionists friendly and efficient. We made our own entertainment by going out to a nearby Irish Pub to avoid the drunks in the bar.
All in all a reasonably nice hotel being wasted by greed and poor management.
The walls are so thin that you can hear people next door speaking in a normal voice.
The food at best can be described as edible. The fact that tables are not allocated leads to groups of people milling around with plates of food trying to find somewhere to sit.
In general the staff were pleasant enough and the receptionists friendly and efficient. We made our own entertainment by going out to a nearby Irish Pub to avoid the drunks in the bar.
All in all a reasonably nice hotel being wasted by greed and poor management.
Travel operator: Panorama
18 years 6 months ago
This hotel was value for money. 1st time we have been all inclusive.
We were on the top floor (9th)and on the end so there was minimal noise. The rooms were basic but clean. The bed was the most comfortable bed I have ever stayed in on holiday!
May was a good month to stay as it was not too busy ie easy to access the lifts, tables in restaurants, seats in the bar etc would not like to stay here peak season. The only downside to this hotel was that we went to the beach every day and had to carry the pushchair down the back stairs of the hotel as there was no ramp or lift down.
We would have visited Magaluf more than we did but it was a bit far out than we had hoped. Probably would not visit this hotel again but enjoyed our stay and was pleasantly surprised.
We were on the top floor (9th)and on the end so there was minimal noise. The rooms were basic but clean. The bed was the most comfortable bed I have ever stayed in on holiday!
May was a good month to stay as it was not too busy ie easy to access the lifts, tables in restaurants, seats in the bar etc would not like to stay here peak season. The only downside to this hotel was that we went to the beach every day and had to carry the pushchair down the back stairs of the hotel as there was no ramp or lift down.
We would have visited Magaluf more than we did but it was a bit far out than we had hoped. Probably would not visit this hotel again but enjoyed our stay and was pleasantly surprised.
Travel operator: Thomas Cook
Recommended
18 years 7 months ago
We found the hotel to be clean, staff friendly.
The location of the hotel is excellent although there is a bit of a hill climb coming back from the beach.
People should be aware that visiting this hotel in the first weeks of April is not a good idea as this is Spanish pensioner weeks! Travel agents should be telling their customers about this. I am well aware I will be a pensioner one day but until that time I would like to enjoy time relaxing by the pool and having a good time in general and of an evening enjoy the hotel entertainment. (Not a chance of this happening during these weeks.)
The food in the restaurant was for their taste certainly not for ours! Yuk!
The entertainment was dire.
The location of the hotel is excellent although there is a bit of a hill climb coming back from the beach.
People should be aware that visiting this hotel in the first weeks of April is not a good idea as this is Spanish pensioner weeks! Travel agents should be telling their customers about this. I am well aware I will be a pensioner one day but until that time I would like to enjoy time relaxing by the pool and having a good time in general and of an evening enjoy the hotel entertainment. (Not a chance of this happening during these weeks.)
The food in the restaurant was for their taste certainly not for ours! Yuk!
The entertainment was dire.
Travel operator: First Choice
19 years 1 month ago
This hotel is the worst hotel I've ever been to.
Staff rude, rooms dirty, food disgusting, entertainment was terrible, games room a joke!
Staff rude, rooms dirty, food disgusting, entertainment was terrible, games room a joke!
Travel operator: direct holidays
19 years 3 months ago
First arriving with three big suitcases 2 kids had problems with the lifts, took ages to get one to the 6th floor as there are three very tiny lifts. Also caused problems during our stay as all kids thought it very funny to press all the buttons. No help with luggage by the staff.
Food is ok breakfast between 7 and 10 and if you missed it there is always snacks in the restaurant during the day. Also after lunch and dinner upto 12 snacks are available.
The bar is open until 2am but beware we ordered loads of drinks just after midnight only to find we had to pay for them even though we were inclusive this stops at 12 until 10am next day.
The rooms are pretty pokey there were 3 beds and 1 more pull down bed, small bathroom and balcony. Livable but dont expect much.
The entertainment leaves a lot to be desired and you'd probably find better entertainment outside the hotel. 5 mins walk to Magaluf and minutes to the beach.
The security guard at the hotel wasn't very nice my daughter got pushed in the pool at 11pm and we knew your not supposed to swim at that time but my daughter was swimming out and the security guard gave her a yelling at armed with a baseball bat and dragged us all to reception for a slapped wrist! Thought it was a bit harsh after all shes only 12 and was pushed in!!
A few of the staff seemed very ignorant unless you happened to be spanish.
All in all Majorca is a lovely place well worth the visit but a diffrent friendly hotel would be better.
Food is ok breakfast between 7 and 10 and if you missed it there is always snacks in the restaurant during the day. Also after lunch and dinner upto 12 snacks are available.
The bar is open until 2am but beware we ordered loads of drinks just after midnight only to find we had to pay for them even though we were inclusive this stops at 12 until 10am next day.
The rooms are pretty pokey there were 3 beds and 1 more pull down bed, small bathroom and balcony. Livable but dont expect much.
The entertainment leaves a lot to be desired and you'd probably find better entertainment outside the hotel. 5 mins walk to Magaluf and minutes to the beach.
The security guard at the hotel wasn't very nice my daughter got pushed in the pool at 11pm and we knew your not supposed to swim at that time but my daughter was swimming out and the security guard gave her a yelling at armed with a baseball bat and dragged us all to reception for a slapped wrist! Thought it was a bit harsh after all shes only 12 and was pushed in!!
A few of the staff seemed very ignorant unless you happened to be spanish.
All in all Majorca is a lovely place well worth the visit but a diffrent friendly hotel would be better.
Travel operator: my travel
19 years 3 months ago
Stayed at the Mimosa Park in Palma Nova first impression when we arrived was great from the outside got in side and my thought changed.
The hotel staff were very rude they were only bothering with the Spanish there was one Scottish lady who was very helpful if you could catch her on duty
The rooms was ok because you only have to sleep in them at night
The lifts were diabolical if you are able it's as well if you can walk up and down the stairs it's much quicker
The entertainment was rubbish so we spent all of our hols down in the main streets in Palma Nova which were great
Pool was ok at hotel but you had to get up at 7 if you wanted a sunbed so we went to the beach every day which was lovely
We went half board and it was hard work trying to find a clean table so most of the time you had to clean someonelse's mess to the trolley just so you could get something to eat. If the waiters saw you they just let you get on with it the odd time they did help they would come and just turn the dirty table cloth over and that was it. There was one particular waitress who needed a coat hanger in her mouth to make her smile.
It was like rush hour at train station people were pushing in like it was the last supper.
Would not return to this hotel ever.
The hotel staff were very rude they were only bothering with the Spanish there was one Scottish lady who was very helpful if you could catch her on duty
The rooms was ok because you only have to sleep in them at night
The lifts were diabolical if you are able it's as well if you can walk up and down the stairs it's much quicker
The entertainment was rubbish so we spent all of our hols down in the main streets in Palma Nova which were great
Pool was ok at hotel but you had to get up at 7 if you wanted a sunbed so we went to the beach every day which was lovely
We went half board and it was hard work trying to find a clean table so most of the time you had to clean someonelse's mess to the trolley just so you could get something to eat. If the waiters saw you they just let you get on with it the odd time they did help they would come and just turn the dirty table cloth over and that was it. There was one particular waitress who needed a coat hanger in her mouth to make her smile.
It was like rush hour at train station people were pushing in like it was the last supper.
Would not return to this hotel ever.
Travel operator: airtours
19 years 4 months ago
Hi we have just returned from this great hotel, we have been to a lot of hotels in Majorca and I cannot fault this hotel.
I did read the reviews about air conditioning etc in past this is now not a problem as the air con in all the rooms now.
The food was great so much to choose from, no queues for anything the bar was so easy to get a drink, also the pool has so many sun beds there is plenty for everybody, this is a great holiday location you are about 500m from shops bars etc and 600m from beach.
I will be going back next year for sure, but this time for longer as we only had a week there,so 2 weeks for us for sure, k, archibald and family,
I did read the reviews about air conditioning etc in past this is now not a problem as the air con in all the rooms now.
The food was great so much to choose from, no queues for anything the bar was so easy to get a drink, also the pool has so many sun beds there is plenty for everybody, this is a great holiday location you are about 500m from shops bars etc and 600m from beach.
I will be going back next year for sure, but this time for longer as we only had a week there,so 2 weeks for us for sure, k, archibald and family,
Travel operator: hays
Recommended
19 years 4 months ago
I have just read previous report and cannot believe we have been to same hotel.
Food was disgusting after three days we had enough and decided to eat out.
If you were not down by 7.am to get a bed then you could not get one.
Walls in rooms were wafer thin you can expect noise in the resort but not in rooms, we had to endure listening to the couple next door having sex then the people above decided to have arguments every day throwing furniture around etc complained to hotel staff who were really helpful complained to rep but she was not interested. She said if we had any complaints to note them and complain when we returned home. She said she had lived in Magaluf for 10 years and had no complaints. When I asked her if she had stopped at this hotel before and ate and slept here she walked away and said of course she hadn't then I said she was not in a position to answer me.
We would not recommend this hotel to anyone especially if you have children unless you want them to have a sex education lesson and hear people fighting. Our rep said it is an old hotel and a certain amount of noise should be expected. Well what can I say!!!!!
Food was disgusting after three days we had enough and decided to eat out.
If you were not down by 7.am to get a bed then you could not get one.
Walls in rooms were wafer thin you can expect noise in the resort but not in rooms, we had to endure listening to the couple next door having sex then the people above decided to have arguments every day throwing furniture around etc complained to hotel staff who were really helpful complained to rep but she was not interested. She said if we had any complaints to note them and complain when we returned home. She said she had lived in Magaluf for 10 years and had no complaints. When I asked her if she had stopped at this hotel before and ate and slept here she walked away and said of course she hadn't then I said she was not in a position to answer me.
We would not recommend this hotel to anyone especially if you have children unless you want them to have a sex education lesson and hear people fighting. Our rep said it is an old hotel and a certain amount of noise should be expected. Well what can I say!!!!!
Travel operator: Direct Holidays
19 years 5 months ago
After reading some of the other reports regarding this hotel we were a bit concerned about what to expect.
We were half board but only used the restaurant for breakfast as we prefer to go out in the evening for dinner. The breakfast menu was very varied and suitable for most tastes. The waiters removed your plate/glass as soon as you had finished and were always polite.
I agree that the walls in the bathroom must be a bit thin as you could hear voices from the next apartment whilst you were in the bathroom, however whilst in the bedroom or on the balcony there was no noise.
My only grumble was that whilst it advertised air conditioning this I was told was not switched on till July so we had to hire a fan from the reception for the night time as it was so warm.
We were on the second floor so only used to use the lift sometimes to go up to our room but never again experienced any problems. We looked out on to the road and were only disturbed one evening when an emergency service vehicle was passing, the normal road traffic was hardly heard.
I would not have any reservations regarding visiting this hotel again in the future.
We were half board but only used the restaurant for breakfast as we prefer to go out in the evening for dinner. The breakfast menu was very varied and suitable for most tastes. The waiters removed your plate/glass as soon as you had finished and were always polite.
I agree that the walls in the bathroom must be a bit thin as you could hear voices from the next apartment whilst you were in the bathroom, however whilst in the bedroom or on the balcony there was no noise.
My only grumble was that whilst it advertised air conditioning this I was told was not switched on till July so we had to hire a fan from the reception for the night time as it was so warm.
We were on the second floor so only used to use the lift sometimes to go up to our room but never again experienced any problems. We looked out on to the road and were only disturbed one evening when an emergency service vehicle was passing, the normal road traffic was hardly heard.
I would not have any reservations regarding visiting this hotel again in the future.
Travel operator: direct holidays
Recommended
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