We have just returned from the Hotel Palma Nova and had a fantastic time.

The hotel is in an excellent location with the golden sandy beach only a 2 minute walk away.

On arrival to the hotel we couldn't believe our luck, we were on the top floor and overlooked the pool with fantastic views of the bay, the rooms are a bit on the small side with 4 single beds but as this is an all inc. hotel this didn't prove to be a problem. The rooms were made up every day with fresh towels and sheets.

The drinks in the hotel were very generous with large spirit measures and although the queues for the bar sometimes look large it doesn't take too long at all to get served, I also found the staff to be friendly. (When people aren't shouting at them 2 big beers and waving fingers in their faces!!)

The food was good with plenty of fresh salads and fruit every day, the only criticism I have is that there seemed to be a lot of chicken nuggets and chips etc when I would have preferred to see less of this and more mediteranean cuisine (Tuesday seems to be the best day for this with fresh shell fish and paella on the menu). However, there was always a fresh roast joint so the nuggets can be avoided if these aren't your cup of tea.

There was loads of activities to keep both adults and children entertained both day and night and the entertainment team work very hard to ensure you have fun.

The main problems were, the slow lifts, the fact that people reserve sunbeds at stupid o'clock and never arrive by the pool until later afternoon!!! There were some unruly children staying at the hotel and we often watched from our balcony at night as these hooligans destroyed pool furniture and trashed the kids pool while their parents were getting plastered at the bar, why let your kids do this, what's the point?? So of the 3 problems 2 were of tourists own making, no wonder we get such a bad name.

All in all I would stay here again and would recommend this hotel to families but not groups looking to party as it's not that sort of hotel.

When we first arrived at the hotel we only had 3 beds in the room and not 4.

I went to reception to report this and before I got back up to my room the bed had been delivered. We were on the 6th floor and our room overlooked the pool and the bay, the room was cleaned daily and clean towels left, the beds were made. The only complaint I had was the maid kept turning the air con off.

The food was plentiful but basic and we did eat out a couple of times because we were fed up with chips. The staff in the restaurant and bars are very friendly and all talk very good English.

The main pool is large and there are plenty of sun loungers(but you have to be up early to get one) but the hotel was trying to stop people reserving sun beds by removing towels that had been left on beds with no sign of any users, there is a smaller kids pool and a sand pit and kids play area.

The hotel entertainment team keep you busy in and around the pool if you want to join in (good fun).

Entertainment on the night is ok, some nights they have acts in and other nights the hotel entertainment team put on a show, there is bingo and quizes and kids disco every night.

The hotel is only a short walk from a big sandy beach (9e for 2 sunbeds and a parasol)

We would recomend this hotel to friends and family and we are going back.

Stayed here in June so the weather was fantastic. Arrived in the early hours and booked in fairly quickly even though i think they struggled to understand English which is unusual for a Spanish hotel.

The hotel itself was OK. It was clean and tidy and in a great location. And the men in our group loved the fact it was right across the road from fantasia golf. Which was a great laugh and i'd recommend this to any age.

The food again was average but we all got sick of eating the same thing. The best meal was breakfast which we all enjoyed. The food at dinner and tea time just seemed to taste the same which resulted in us going out for meals alot more which was a shame because we had paid AI.

The swimming pool seemed very small for the size of the hotel and they didn't seem many sun loungers so you had to be lucky to get them. Again isn't very good when u've paid to go AI but have to go to the beach for the day because you can't get around the pool which means more expense with buying food, drinks and loungers there.

The bar itself near the pool didn't seem very well run. Only one person there most of the time so sometimes there was big queues and you just got fed up with waiting all the time.

I wouldn't visit this hotel again or if I did I certainly wouldn't opt for AI because it isn't worth the money. If I was to come I would come again on BB.