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Club Santa Ponsa Hotel

18 of 29 hotels in Santa Ponsa

4 out of 5 from 12 reviews
3 stars
C/ Nunyo Sánz, 14, Santa Ponsa, 07180 Calvia (Mallorca), Spain

12 Reviews

Traveller Rating

  • Excellent
    4
  • Very Good
    1
  • Good
    6
  • Average
    1
  • Poor
    0

Review Overview

  • Cleanliness
  • Entertainment
  • Food
  • Service
  • Location
19 years 11 months ago
I'm sure that in the Summer this hotel is brilliant but being the winter and not very busy (apart from the Xmas Weekend) is probably why the food was always cold. The selection of food was quite strange, chips and mixed vegetables for breakfast???? and sometimes raw sausages, bacon and even chicken.

The rooms were basic but adequate but a varying degrees of heating depending where you were. We were lucky and did not have lots of steps but this is not the hotel for you if you have any walking probems.

The entertainment was practically non existent but when there was so few people in the hotel it must have been so hard to cater for so few.

The real plus of this hotel for us was the people we met and the friendliness of the staff and of course the free cocktails. None of the usual only two drinks per customer and for once served in real glasses. It was also quite refreshing to find an all inclusive hotel that didn't try to cash in by having other stuff on sale at grossly inflated prices (crisps, sweets etc) and did not sell drinks after closing time.
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Travel operator: Independent

Julie
19 years 11 months ago
Where do I start. Well the only good points for this hotel were the very friendly staff and clean spacious apartments.

We were told there was a kids club, but not that it would be closed for winter, so our children were bored beyond belief.

Weather was fantastic. Shops etc were all virtually closed, so there was no were to visit and amused the children.

This hotel is very unsuitable for anyone with walking difficulties, wheelchairs and prams, as there is so many steps everywhere you need to get too, e.g. restuarant, bar, pool ect. The hotel is also based at the top of an hill, but has fantastic views of the bay.

We had to change rooms as the heating was not on for two nights and we were all freezing, when I first reported no heating I was told I could have extra blankets, the second time I complained and was told there was no one available to fix the heating for another day.

Another reason we had to change rooms was because we had two babies with us and we could no longer cope carrying them in there prams up and down steps, approx 60 steps everytime.

But the main reason for changing rooms was when my son aged 8 years, fell on a broken step and had to be taken to hospital, he has broke his nose and had to have eight stitches.
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Travel operator: hello holidays

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