36 Reviews
Traveller Rating
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Excellent24
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Very Good4
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Good2
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Average6
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
The hotel bar prices are very similar to all major bars in the area, unless you don
Travel operator: travel agent
Travel operator: My own booking
very poor entertainment so had to find that elsewhere apartments are basic but nice view of the pool. the pool surface needs repairing and there are no parasols. you are not allowed to bring any beverages down to the pool area which is not ideal when you have children .
too many steps felt sorry for those with buggies that were staying on the upper floors.
location is good you feel you are in ireland!!
cheap holiday but wouldnt return.
Travel operator: internet
Travel operator: alphabeds
On arriving at the hotel,we were greeted by one of the night staff who did not speak any english what so ever, we hired a safe which was 25euros, but an hour later discovered the safes where in reception, asked for a refund and got it back!
After climbing up the first set of steps to the pool area we then had to climb up many many more, without any help!
The rooms, well what can i say, thay are very basic with a table and chairs, sofa bed, bathroom and in the bedroom just your bed.
Please if you do travel here do not have room 240 or 241 or any around that block as you will go onto your balcony and have the worst view i have ever seen, it is a waste ground with half a car sat there, old beds, bits of wood and just rubbish!
The windows and doors where not the best, to lock you just push the bolt over (abit like a toilet lock!) and that was it, the windows and doors were all rotting as well as every other thing in the apartment that was wood.
Towels and sheets were changed once on the holiday, BUT the sheets where just left on the side for you to change them yourself!
The pool area is in a very nice setting, a good size pool and sunbeds available plus a pool bar, the pool bar is run by about 3 ladies all never together on a shift its just one at a time, you can buy drinks,crisps,ice lollys and food there.
A word of warning if you do have any breakfast or luch there be ware!....if you have order a full breakfast or just toast the this will not be delivered to your table it will be slammed on the the side of the bar and then your whole order will be shouted out by the lady to everyone round the pool.I have never heard anything so loud, every time she shouted people jumped!
The pool was cleaned by a man with a net every day to get out any glass, rubbish and other bits and bobs people put into the pool, around the pool area was extremly slippy so be careful another thing to be warned about is SUNBEDS.
Buy a lilo when you arrive as you will not be able to lie on them as they dont move to sit you put they are just hard plastic and are the most uncomfortable things i have ever laid on!
The hotel and some parts of the resort are full of irish, which i have no trouble with, but in the hotel it seemd like the irish were in charge, as some as a particular wedding party arrived the english music was swapped for irish, and when it came to 7.30 and people were in the pool the would be told to get out straight the way, but when they irish dived in fully clothes there was no problem!
One particular night one of the Irish got thrown into the pool and had a glass in his hand which was just left in the pool!
NOISE - another things thats be mentioned on some peoples reviews is there is a night man! yes there is a night man that sits at reception but he doesnt tell people to be quiet!
I and other guest at this hotel complained about noise people were being kept up until 6 or 7 in the morning due to noise but every time the hotel manager is just rude and tried to give you any excuse. We had the wedding party in our block and we complained to just ask them to keep it down as they were pressing the door bells and being sick over the bacony! but nothing was done we were told that they are families its not like it was a group of lads next to us, again the Irish got away with it!!!!
Entertainment at night was one of the rude bar maids, trying to get children to dance at the mini disco, bingo nearly everynight, and from what i saw karoke which broke so people where just singing with no music!, parrot show and animal show!
Everything was charagable at this hotel, you were given toilet rools but if you ran out you buy your own, maid inspect your room when you leave so then can charge you if anything is broken, for the hotel to ring a taxi it cost 20cents, the fag machine in turned off and you have to ask for it on, ice creams you are not allowed to touch you have to wait for the bar maid to come and get you one!
Food and drink is a BIG no no, you have to purchase it arounf the pool or downstairs at recpection, we did get a few bits and bobs there but be careful! The drinks are very expensive a bottle of bud was 5euro but you could go and buy 6 bottles for 7euro!
The resort of Santa Ponsa was nice the beach was lovely and there was so lovely restaurants and bars, some recommendations are -
Over the road from the holiday park apartments there is a english bar called rendevous, serving the best breakfast ever! full english or just cereal whatever you want they will do for you, dinner at night is just as nice with sunday dinner, banagers and mash all the traditional foods! completly lovely people and do give there a try!!
Bar Code 7 for families who have children, great as there is bouncy castles, race tracks, trampolines which you pay for once and the children can keep going on, the for adults theres full entertainment, with a show every night!
For good singers Strings is fab with singers all night, sig lots of different songs that suits everyone.
All in all i would go to Santa Ponsa but in a hotel like the Hespria set on the beach!
If you are going to this hotel and enjoy being loud, drinking every second of the day and paying silly prices at the bar then this is for you otherwise go to another hotel!!!
Travel operator: Lowcostbeds.com
Entertainment was alledgedly good, although part way through our stay, Paul (the geordie entertainer) left for pastures new.
All in all, it was a very enjoyable holiday, and worth more than the officail 2* rating. Highly recommended.
Travel operator: holiday nights
The location was very good just a few minutes from the lovely clean beach with clubs and pubs right on the door step. The poolside bar at the apartments served snacks throughout the day which were cheap but basic. The pool area was small but lovely and sunny during the morning with plenty of sunbeds.
The apartments were basic and in need of upgrading as they were a bit tatty around the edges but clean with the maid coming in with clean towels and sheets 3 times in the week we stayed. The only bad part of these apartments were the staff and if you stayed here when we did you will know exactly what and who I mean as a lot of other holiday makers we spoke to were also complaining. The reception staff wanted 20 cents from us to phone the police when our son
Travel operator: independant
It is not exactly the Ritz of Paris but you are not paying those prices either. If you are looking for a Great accomodation, Fantastic location, extra clean and friendly hotel and your budget is under 100 Euros a night, look no further because nothing in Santa Ponsa beats this friendly accomodation.
One big tip: We thought that excursions sold across the road from the hotel were cheaper but they are excatly the same price as the hotel reception with the added bonus that the hotel does return your money for un-used excursions, while the shop is not interested in why you could not make the excursion.
Travel operator: travel agent
Very friendly place to stay at. If you visit them make sure you meet Joanne, Jannin, Mandy, Juan and Paul (at the bar). Loved it!
Travel operator: stein
The apartment was really clean and although simple, had everything you need while on holiday...fridge, cooking rings, pots, pans etc.
The bar and pool were also excellent. Very clean and welcoming and we ended up going there every night for a few drinks and to see what Paul the entertainer was doing each night.
The location was also ideal for us, as everything was in easy walking distance, which is a real bonus when you've got 2 small kids.
Each and every employee deserves a gold star in customer care. I've honestly never met so many nice people working in one hotel!
Travel operator: On holiday
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