We had a fab view over the sea,room was very comfy, towels changed everyday.

Hhotel very clean,maid did a fab job everyday,food was out of this world if Id have tried everything I would have exploded,the choice is amazing.

The staff are brilliant and extremely helpful,everything is top class a stark difference to some other hotels we,ve stayed in in the past.

Entertainment we thought was going to be cheesy but the acts were fantastic,the temptations blew me away. Only moan is not enough no smoking areas and the small area there is, still had smokers polluting our lungs which is very unfair the rooms massive too, but if you want a good veiw get your handbag on your chair early as theres alot of pillars in the way.

Still doesnt spoil the enjoyment. We would definitely visit again,it was fab. Read the hotel guest book some of the comments are hilarious.

We booked a late 'Allocation on arrival' holiday, and so did not know till we landed at Mahon airport, where we were going.

We really landed on our feet though! The Castell Playa is a lovely Thomson 'Gold' hotel (adults only) and the staff and reps are all very helpful and, for the most part, friendly.

The pool area is a bit on the small side, but is very well laid out with a nice pool and trees planted around one end, which provide additional shade if you want it. The reps organised things to do in the pool area at various times each day, such as French Boules, a quiz, water polo etc. To one side of the pool is the outside entertainment area.

We enjoyed almost all of the entertainment, especially the Reps show on the Saturday night, which was brilliant. Some nights we saw comedians (Mr Gutbuster was fantastic)and other nights there were groups, such as a Soul group, a Queen Tribute band and a troupe performing a 'Lord of the dance' tribute.

The food was always good and my wife particularly enjoyed the many different sweets on offer! In the pool area is a small Restaurant/BBQ building, where you can get reasonably priced meals at lunchtime, such as burger & chips, Pizzas etc.

Drinks are a bit expensive, but as we were going out and about a lot, we decided against the all inclusive drinks option.

On the days we walked to the beach we hired an umbrella from reception, which was only 3 Euros for the day.

Room clean, with a fantastic sea view (Another bit of luck for us) and the air conditioning was very welcome at times.

We signed up for 3 of the Thomson excursions and our favourite was the 'Harbour delights' trip on a Catamarran in Mahon harbour.

Would definetly go there again. Highly recommended.

The hotel is right at the highest point of the resort, (I don't think they'd be allowed to build a monster like it nowadays!). This means that the views are fantastic - especially if you've got a sea view. You can see right across the bay, and also over the resort, and the little villas nearby where there's always something going on. And you can see the little land train chugging by every hour. The sea view side gets the morning sun, but in the afternoon it's shady so it was great to sit on the balcony and watch the world go by before the evening meal.

The downside of this is that it IS a long way to the beach. Down 2 shortish streets, then about 150 steps!!!!! Not all in one go, but several sections. it is extremely pretty but was a nightmare in the midsummer heat (especially as I'm not too fit). However the hotel does run an hourly minibus service to/from the beach which is good (and the driver always checks the beach to make sure he hasn't left any guests behind!)

The hotel is a bit old-fashioned...because it is old!!! and built in a very stark square design, not all pretty-pretty like modern ones. But the rooms are fine, and all the staff are brilliant.

The food was excellent we thought, although there is only one counter for the hot food, so there can be queues at peak times. Also the "show counter" is at the far end of the buffet, so we missed some of the specials. (they have things like special cheeses, cold meats, sweets, fish/shellfish, Menorcan dishes etc. different every night. And being Thomson Gold, most ladies liked to wear something a bit smarter for the evening meal and not just bowl up in T-shirts and shorts! (I always like that part of things - makes a nice break from doing the cooking!)

The lifts were a bit of a pain - there are 3 but they seem to have a very strange programme of stopping at the floors. Though to be fair, the hotel did sometimes have a porter type person on duty to keep the lifts on call to the ground floor! which was helpful.

You can get prepaid drinks wristbands, for

Hotel very clean but some areas look a little tired(carpets etc). Staff could not have been friendlier.

Best view we have ever had from any hotel room (sea view) and well worth the climb up hill (and the seaview supplement).

The evening entertainment was very good on the couple of occasions that we watched (always seemed a great variety of acts). Food was of a good standard, but was a bit repetative, ie chips most nights, pork and chicken often, but good standard regardless.

Found drinks to be expensive. Hired a car from Bettacar in the hotel - very reasonable.

An excellent stay.

The hotel was very clean but looking a little tired on the decor. Air con in room working fine and fridge very welcome.

The food was excellent but quite often queues outside dining room at opening time as they were not ready. Staff really pleasant people.

The evening entertainment was better than we have experienced at other places over the years with vocal groups and the usual tribute artists.

Best bit about the hotel with being a Thomson Gold was of course no kids - great!

Pool area spoilt for us by only having regimentally laid out sunbeds and no chairs or loungers. If you didnt want to lie down and there was no shade area if you couldnt get a brolly.

Arenal itself is nice with a few different bars and cafes and a great beach. Would stay here again.

A great Thomson GOLD hotel. Just spent a week here and it was excellent. Very peaceful, relaxing holiday. Had a standard room with seaview. If you like morning sun then pick a seaview room, if you like sun on your balcony in the afternoon / evening then go for a room with a poolview on the back of the hotel. Be aware though rooms on the back will also overlook the outside entertainments stage - great if you fancy watching the entertainment from your balcony - not so good if you fancy a quiet early night. This last week ( end of May ) entertainments in the evening were all held inside in the upstairs bar / entertainment area rather than outside anyway.
Resort was really quiet in the evening - come 11.30pm when the outside entertainment at the other large hotel in Arenal finished it was almost silent. Relatively good sound insulation in the rooms meant not a lot was heard from within the hotel, beds were very comfortable so some excellent nights sleep. Our standard room was directly over the restaurant which initially worried us - needlessly it turns out as we didn't hear a thing from it.

Food was good quality. The cold buffet though lacked much variety over the week. Each night a speciality table was changed. Favourite night was "puddings" night, least favourite was "sliced cold sausages" night! In between was seafood, cheese, and fruit nights that I remember. Hot buffet always delicious.

Pool area felt a little cramped when filled though terraces do extend up a couple of levels with more sunbathing space. I was amazed when getting up early on the last day to get flight home to find towels already out on the best sunbeds before 7am - and with only Brits in the hotel the Germans couldn't be blamed for it!

Hotel is "King of the Hill" in Arenal so the walk down to the beach is all sloping roads or steps. Roads though were almost empty, and the steps went past the shops so walk was pleasant enough and didn't feel a chore.

Arenal may be relatively small and quiet but it's not lacking for any necessities. There may only be one road in and out - but that means no through traffic so very peaceful. There are atleast 5 supermarkets easily walked to in Arenal. Cafe's and bars serving food atleast twenty or more, plus various other shops and giftshops dotted about.

Area is great for walking. It's a pleasure to be able to walk to either of the neighbouring bays via clifftop paths. The Thomson Gold Local Interest Rep will take you on these walks, but they are easy enough to find for yourself.

Loved Menorca, loved Arenal d'en Castell. From the moment we arrived at Mahon airport everyone was very helpful and friendy. Very relaxed holiday.

If you've read other reviews on here mentioning the carpets then worry not. Main starcase is now marble steps - the stair carpet has been removed completely!!

We found the hotel and bedroom to be very clean, towels changed every day maid service very good. The food was excellent with plenty to choose from and freshly made ommlettes and fried eggs you only had to wait a few minutes (but some people moaned about that). We opted for the all-inclusive drinks deal, 13 euros each a day, and at 3.20 euros a pint it was a good saving.

We arrived early in the season, hotel had only opened on Monday we arrived Wednesday, staff were only just getting used to hotel but were very friendly.

The entertainment was some of the best we have had only one dodgy Elvis impersonator but the rest were great. Resident duo more than words (Kelly and William) kept us well entertained during our stay.

We did not pay for a seaview so we were at the back of the hotel, not a problems as we got the sun all afternoon, and we were entertained every evening by the bin men, not a problem, as they only took about 15 minutes to do their job.

The hill outside the hotel is called cardiac for a reason, this was the only down side as we like to go for a walk after evening meal, you still could, but better to change into flat shoes for the ladies.

We could not find friendlier or helpful staff from Reception to the Waiters, all were superb.

We agree that the hotel is rated correctly as a three star but that said it was presentable and immaculately clean in private and public areas.

Bedrooms could do with some new furnishings, appearing a bit tired but still serviceable.

We had exceptionally warm weather for October but despite this the Air Con was not used as it runs only in July and August.

As other posts here, we took the all inclusive drinks option on day one at

I agree with all the positive comments already made food and entertainment was great also the hotal staff were very good.

Our only problem was with ants, 3 times we were overrun with them although when I reported it it was dealt with only for them to return, also our room was not up to standard as we paid for premier accommodation. Part of the wall inside the room where the light switch was crumbling.

When we asked to be moved they had nothing else to offer.

Apart from the room not being up to scratch, we couldn't fault anything else.

very impressed! very clean throughout, rooms lovely and bed so comfortable slept like a log all night.
we had a safe but would have preferred it to be in the room instead of in reception and also a lot bigger. also the tv didn't have many channels in english unless you like watching the news all the time.
food was plentiful, you could normally find something to eat each time and we took advantage of the a la carte which was very civilised.
thoroughly enjoyed the waiter service in all the bars, we only spent a couple of nights in the pool area in the evening before we were moved in doors.