49 Reviews
Traveller Rating
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Excellent26
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Very Good15
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Good7
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Average1
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
13 years 7 months ago
We arrived at midnight and were rejected by the Hotel Valentine Star as they told us our room was double booked. They sent us to the nearby Hotel Paradise Club and as it was so late we went without a fuss. We were greeted by the night reception man who kindly explained that we could investigate our double booking problem the following morning or if we liked the hotel we could stay all week. We still rang our agents contact number and registered our complaint at not being told before hand that we were being moved and was told they would ring us back in the morning with a solution.
When we woke the following morning we were pleasantly surprised by our room with a pool view and a small kitchenette so after a phone call from our booking agent we were told we could only move back to our original hotel in two days time so we decided to stay put.
The Hotel Paradise Club is close to the marina with shops, restaurants, and pubs and not far from the small beach.
The maid service was excellent, the hotel staff were polite and helpful, the complex was in good order with three pools outside and one inside, tennis courts, a fitness gym, pool tables and the kids entertainment team were also very good keeping the young ones entertained throughout the day and evening. We stayed half board and the food was OK with many choices each day.
We decided to go out around the marina each evening for drinks and leave the hotel bar to the families with youngsters being entertained.
We would recommend this hotel to anyone with young kids, as they would love it.
When we woke the following morning we were pleasantly surprised by our room with a pool view and a small kitchenette so after a phone call from our booking agent we were told we could only move back to our original hotel in two days time so we decided to stay put.
The Hotel Paradise Club is close to the marina with shops, restaurants, and pubs and not far from the small beach.
The maid service was excellent, the hotel staff were polite and helpful, the complex was in good order with three pools outside and one inside, tennis courts, a fitness gym, pool tables and the kids entertainment team were also very good keeping the young ones entertained throughout the day and evening. We stayed half board and the food was OK with many choices each day.
We decided to go out around the marina each evening for drinks and leave the hotel bar to the families with youngsters being entertained.
We would recommend this hotel to anyone with young kids, as they would love it.
Recommended
15 years 4 months ago
Based on previous comments on other sites regarding damp problems and ants we e-mailed the hotel 3 weeks before we went and asked for a first floor room overlooking the pool.
Arrived at the hotel and found that our request had been met and we had a fab view of the pool from our balcony. The accommodation did smell slightly musty on arrival but we opened both patio door and front door and a good through flow of air cured the problem. Large bedrooms with plenty of storage space, good size beds but very very hard mattress. Still after a few drinks at night who cared about the mattress!!! The air conditioning appeared to be on its last legs - not very good at all and during the start of our second week we discovered that the air con vent in the lounge area was blowing out the most horrendous smell (a mix of sewage and raw eggs) :-( Despite several attempts at fixing the problem, and the maintenance guys worked for over three hours one afternoon, th smells kept coming back and so we eventually turned off the air con in the lounge but kept the air con on in the bedrooms. Not satisfactory I know but I didn't want to spend any more time stressing out over it! Mixture of comments by fellow holidaymakers over ground floor apartments - some had no problems, some had damp and some had ant infestation but as we did not see any of this we cannot pass any confirmed comments.
Plenty of sun loungers around the pool - very few people reserving sunbeds at the crack of dawn. I put this down to there being a mix of british, spanish and dutch staying at on the complex! We came back from the shops at lunch time one day and still got three loungers! No problems
Entertainment team excellent - especially with the litle ones. Pedro went out of his way with the boys football and plenty for adults in the way of shooting, water polo, archery, etc in the day. Night shows were a bit hit and miss, good tribute bands on some nights, The Temptations, The Supremes etc.
Excellent location - just over the road from the marina where there was a wide variety of restaurants however the cost of everything has rocketed over the last few years and probably won't be going back until a better exchange rate.
I can recommend this accommodation however don't think I would want to stay in a ground floor apartment and recommend e-mailing before you go requesting first floor.
Arrived at the hotel and found that our request had been met and we had a fab view of the pool from our balcony. The accommodation did smell slightly musty on arrival but we opened both patio door and front door and a good through flow of air cured the problem. Large bedrooms with plenty of storage space, good size beds but very very hard mattress. Still after a few drinks at night who cared about the mattress!!! The air conditioning appeared to be on its last legs - not very good at all and during the start of our second week we discovered that the air con vent in the lounge area was blowing out the most horrendous smell (a mix of sewage and raw eggs) :-( Despite several attempts at fixing the problem, and the maintenance guys worked for over three hours one afternoon, th smells kept coming back and so we eventually turned off the air con in the lounge but kept the air con on in the bedrooms. Not satisfactory I know but I didn't want to spend any more time stressing out over it! Mixture of comments by fellow holidaymakers over ground floor apartments - some had no problems, some had damp and some had ant infestation but as we did not see any of this we cannot pass any confirmed comments.
Plenty of sun loungers around the pool - very few people reserving sunbeds at the crack of dawn. I put this down to there being a mix of british, spanish and dutch staying at on the complex! We came back from the shops at lunch time one day and still got three loungers! No problems
Entertainment team excellent - especially with the litle ones. Pedro went out of his way with the boys football and plenty for adults in the way of shooting, water polo, archery, etc in the day. Night shows were a bit hit and miss, good tribute bands on some nights, The Temptations, The Supremes etc.
Excellent location - just over the road from the marina where there was a wide variety of restaurants however the cost of everything has rocketed over the last few years and probably won't be going back until a better exchange rate.
I can recommend this accommodation however don't think I would want to stay in a ground floor apartment and recommend e-mailing before you go requesting first floor.
Travel operator: Direct holidays
Recommended
15 years 4 months ago
We stayed in a first floor apartment which was to the rear of the complex. The apartment was lovely I was really impressed particulary with the space and the bathroom! At first I was slightly disappointed that we did not have a pool view but then discovered I really liked the peace and quiet of being situated slightly away from the centre of the complex.
The pool area is lovely and the pools never felt full. There was a slight problem with getting sunbeds as there were towels down by 8.30 most mornings, but we just went to the beach a couple of days and then the pool later on and usually managed to find a couple of beds, albeit maybe in the shade.
The hotel staff were brilliant and even though my daughter who is 12 did not use the childrens entertainment, it did look very good and the kids seemed to be loving it. My partner really enjoyed playing water polo each morning with the other male holidaymakers and Pedro, who is fantastic fun.
I cannot really comment on the food we were self catering and did eat in the buffet restaurant once. The food was good and there was a wide variety of choice.
The apartments are in a brilliant position just minutes walk from the marina which has some lovely restaurants.
I would highly recommend these apartments, they have a lovely family atmosphere and I would say to anyone with children aged between about 3 and 10 they would have a ball. It was just a shame my daughter is past all that now !
The pool area is lovely and the pools never felt full. There was a slight problem with getting sunbeds as there were towels down by 8.30 most mornings, but we just went to the beach a couple of days and then the pool later on and usually managed to find a couple of beds, albeit maybe in the shade.
The hotel staff were brilliant and even though my daughter who is 12 did not use the childrens entertainment, it did look very good and the kids seemed to be loving it. My partner really enjoyed playing water polo each morning with the other male holidaymakers and Pedro, who is fantastic fun.
I cannot really comment on the food we were self catering and did eat in the buffet restaurant once. The food was good and there was a wide variety of choice.
The apartments are in a brilliant position just minutes walk from the marina which has some lovely restaurants.
I would highly recommend these apartments, they have a lovely family atmosphere and I would say to anyone with children aged between about 3 and 10 they would have a ball. It was just a shame my daughter is past all that now !
Travel operator: Thomas Cook
Recommended
15 years 6 months ago
After reading reviews on here I also requested a first floor room over looking pool (emailed 2 weeks before) and on arrival we got what we requested...I would def recommend this. Although first floor not good if you up and down with pushchairs (but we got on with it).
I really liked this hotel and wouldn't hesitate to go back. My only negatives were that my kids really suffered with the food in the restaurant...the quality of food was cheap and things like chicken nuggets were pink. There were cheap alternatives to coco pops and sugar puffs for breakfast but there not the same and we really struggled with 2 toddlers. My 2 ended up having another dinner in the marina after but the quality was soo much better. So for me in future would def go self/catering.
The only other let down was the play area - it was right at the back of the resort if you could find it and not under any cover and a hotel this size could improve on this.
Rooms was fine although I thought they lacked in storage. The 2 showers in bathroom was a brilliant idea and this should be mandatory in all hotels...
Pool was great and we didn't have any probs getting sunbeds.
Entertainment was pretty good for this complex. My children loved the mini disco and it is what you make of it as a holiday.
Location for the Marina was excellent.
We love Calan Bosch and hope to return for many years to come...I do think its by far the best place we have been for Children.
I really liked this hotel and wouldn't hesitate to go back. My only negatives were that my kids really suffered with the food in the restaurant...the quality of food was cheap and things like chicken nuggets were pink. There were cheap alternatives to coco pops and sugar puffs for breakfast but there not the same and we really struggled with 2 toddlers. My 2 ended up having another dinner in the marina after but the quality was soo much better. So for me in future would def go self/catering.
The only other let down was the play area - it was right at the back of the resort if you could find it and not under any cover and a hotel this size could improve on this.
Rooms was fine although I thought they lacked in storage. The 2 showers in bathroom was a brilliant idea and this should be mandatory in all hotels...
Pool was great and we didn't have any probs getting sunbeds.
Entertainment was pretty good for this complex. My children loved the mini disco and it is what you make of it as a holiday.
Location for the Marina was excellent.
We love Calan Bosch and hope to return for many years to come...I do think its by far the best place we have been for Children.
Travel operator: Travel Reppublic
Recommended
16 years 3 months ago
We stayed an apartment at the Hotel Paradise Club.
The sliding patio door was stiff.
A bulb was out in the bathroom.
The tub latch to the bedroom door didn't work.
The TV reception was very poor and a continuous background noise made tv watching all but impossible.
The shower didn't drain too well.
The vanity mirror in the bathroom was loose.
The toilet roll holder in the bathroom was loose.
The towel rail in the bathroom was loose.
The robe hanger in the bathroom was loose.
The shower rail was loose.
The drawer to one bedside locker didn't close.
The front door didn't close without slamming - the jamb looked as if they had been jemmied.
There was a huge amount of plaster missing in the bedroom and the area was simply painted over, with paint that was full of dried paint flecks.
There was little sound reduction between rooms or apartments.
The cot was less than acceptable - it was a travel cot.
There were no coat hangers in the wardrobes in the lounge area and far from enough in the bedroom wardrobes.
There were no scald protection devices on the taps or showers. ( We had a youngster with us ).
There were wall lights touching the patio curtains and the plastic type blackout linings behind them.
There were four particularly sharp corners on the furniture in the lounge area. A tottering toddler could hurt themselves quite seriously on any of them.
There was some flowering shrub growing next to the balcony which needed pruning to allow the full use of the balcony area.
The bedding in the lounge couldn't be used as comfortable sitting areas.
On being used one of the "plastic" chairs on the patio collapsed. The occupant was slightly injured.
The entertainment was a joke, with the exception of the mini disco for the kids.
The pool was out of use for two days during our stay due to being full of sediment after rain.
The pool side paving is crumbling and you can't really walk barefoot around the pool safely.
There was plenty of ill mannered folks reserving sun beds, and more to our shame they were all Brits.
I'd hesitate to recommend this hotel to others. I'm not a fussy person. However, I think there's a point at which I feel that I am being ripped off.
We were not on a budget for this holiday, indeed we picked the most expensive of our quotes as we felt it suited our needs, which were suitably given to our travel agent in good time.
When this was brought to the Hotel Managers attention he did nothing. Well ok he did ... he assured me that the curtains were fire proof ... I took that as an admission that the lights touching the curtains were dangerous and indeed the plastic blackout curtains were not.
I will be taking much of the above up with both the Hotel owners and the Company we booked with as I feel they both did not live up to some simple requirements.
I'll also make sure I ask many many more questions in future and I'd suggest we all do the same.
The sliding patio door was stiff.
A bulb was out in the bathroom.
The tub latch to the bedroom door didn't work.
The TV reception was very poor and a continuous background noise made tv watching all but impossible.
The shower didn't drain too well.
The vanity mirror in the bathroom was loose.
The toilet roll holder in the bathroom was loose.
The towel rail in the bathroom was loose.
The robe hanger in the bathroom was loose.
The shower rail was loose.
The drawer to one bedside locker didn't close.
The front door didn't close without slamming - the jamb looked as if they had been jemmied.
There was a huge amount of plaster missing in the bedroom and the area was simply painted over, with paint that was full of dried paint flecks.
There was little sound reduction between rooms or apartments.
The cot was less than acceptable - it was a travel cot.
There were no coat hangers in the wardrobes in the lounge area and far from enough in the bedroom wardrobes.
There were no scald protection devices on the taps or showers. ( We had a youngster with us ).
There were wall lights touching the patio curtains and the plastic type blackout linings behind them.
There were four particularly sharp corners on the furniture in the lounge area. A tottering toddler could hurt themselves quite seriously on any of them.
There was some flowering shrub growing next to the balcony which needed pruning to allow the full use of the balcony area.
The bedding in the lounge couldn't be used as comfortable sitting areas.
On being used one of the "plastic" chairs on the patio collapsed. The occupant was slightly injured.
The entertainment was a joke, with the exception of the mini disco for the kids.
The pool was out of use for two days during our stay due to being full of sediment after rain.
The pool side paving is crumbling and you can't really walk barefoot around the pool safely.
There was plenty of ill mannered folks reserving sun beds, and more to our shame they were all Brits.
I'd hesitate to recommend this hotel to others. I'm not a fussy person. However, I think there's a point at which I feel that I am being ripped off.
We were not on a budget for this holiday, indeed we picked the most expensive of our quotes as we felt it suited our needs, which were suitably given to our travel agent in good time.
When this was brought to the Hotel Managers attention he did nothing. Well ok he did ... he assured me that the curtains were fire proof ... I took that as an admission that the lights touching the curtains were dangerous and indeed the plastic blackout curtains were not.
I will be taking much of the above up with both the Hotel owners and the Company we booked with as I feel they both did not live up to some simple requirements.
I'll also make sure I ask many many more questions in future and I'd suggest we all do the same.
Travel operator: Thomas Cook
16 years 4 months ago
without a doubt the best apartments we have stayed in they were very clean and staff were always going around the complex cleaning and tidying up after the holday makers. the enertainment team were great and because we had willing teenagers encouraged them to join in with all activities including the mini-club and came to see us off even though it was their day off. no complaints at all.
Travel operator: airtours
Recommended
16 years 4 months ago
My party of 2 adults and 2 children, 3 and 7, stayed at the Paradise Club for 2 weeks from 16th August. The complex itself has approx 190 rooms being spread out amongst very attractive gardens which were tended to on a daily basis by staff. There is a large split level pool area which is also kept clean to an acceptable standard. The pool area could have been improved upon with better paving as some areas seem to have weathered and starting breaking up making it uncomfortable at times underfoot. Usual problem with sunbeds being reserved, people were putting out towels from around 6 am when it was still dark. We found though that this improved on our 2nd week as it became noticeably quieter. One grumble was the fact that fellow residents (British) thought it ok to leave litter around the pool despite there being plenty of bins to use.
Our room was on the first floor overlooking the upper pool, we emailed the hotel to request this a couple of weeks before we went and were very pleased that we got the room as requested. We had a one bedroomed apartment which was very spacious, and in the main kept clean. Perhaps I am fussy but I felt the tiled floors needed a good scrub, I did witness the maid mopping the floor, but there was a lot of ground in dirt. Other than that the maids worked extremely hard to keep the rooms clean and the beds and towels were changed every couple of days. We also had a bit of a pong on occasions from the bathroom which appeared to come from the drains but I found keeping the bath plug in helped alleviate this. The bathroom was large with bath with shower over, and a seperate shower cubicle which we found really helpful with four of us to get ready. The showers were lovely and powerful and hot. The bedroom was also a good size with new mattresses which we found very comfortable. The room would have benefitted though with more drawer space. All this said I would rate the room as one of the best we have stayed in.
Cannot comment on the food as we didn't eat at the apartments, although there was a snack bar open during the day and the meals looked ok. There is also a buffet style restaurant for breakfast and evening meal and you can book a special offer for a minimum of 4 days which was half board for 2 adults at 18 eu each and two children could eat for free. Although tempted by this we enjoyed our meals out by the marina too much and decided against it. People that we spoke to told us that the meals were very good though.
Entertainment: To be honest I felt that for a complex of this size and geared towards families the entertainment was severely lacking. The evening would start off at 9 with mini disco, followed by Bingo, and then the main show would start at 10.15. There's no doubt that the resident animacion team worked extremely hard during the day and evenings and it was clear that many people enjoyed their efforts but it would have been nice to have more professional acts on. The few that they did have over the fortnight, Temptations, Drifters and Robbie Williams were excellent, but we found the room was at times too loud for our children. The barstaff serving the entertainment room were extremely slow and we witnessed people bringing drink in from the Topmarket across the road to have in there, this was seen by the waiters and nothing said.
Overall, I would rate these apartments as very good, and apart from a couple of little 'niggles' which could have made them excellent we had a wonderful holiday and would return.
Our room was on the first floor overlooking the upper pool, we emailed the hotel to request this a couple of weeks before we went and were very pleased that we got the room as requested. We had a one bedroomed apartment which was very spacious, and in the main kept clean. Perhaps I am fussy but I felt the tiled floors needed a good scrub, I did witness the maid mopping the floor, but there was a lot of ground in dirt. Other than that the maids worked extremely hard to keep the rooms clean and the beds and towels were changed every couple of days. We also had a bit of a pong on occasions from the bathroom which appeared to come from the drains but I found keeping the bath plug in helped alleviate this. The bathroom was large with bath with shower over, and a seperate shower cubicle which we found really helpful with four of us to get ready. The showers were lovely and powerful and hot. The bedroom was also a good size with new mattresses which we found very comfortable. The room would have benefitted though with more drawer space. All this said I would rate the room as one of the best we have stayed in.
Cannot comment on the food as we didn't eat at the apartments, although there was a snack bar open during the day and the meals looked ok. There is also a buffet style restaurant for breakfast and evening meal and you can book a special offer for a minimum of 4 days which was half board for 2 adults at 18 eu each and two children could eat for free. Although tempted by this we enjoyed our meals out by the marina too much and decided against it. People that we spoke to told us that the meals were very good though.
Entertainment: To be honest I felt that for a complex of this size and geared towards families the entertainment was severely lacking. The evening would start off at 9 with mini disco, followed by Bingo, and then the main show would start at 10.15. There's no doubt that the resident animacion team worked extremely hard during the day and evenings and it was clear that many people enjoyed their efforts but it would have been nice to have more professional acts on. The few that they did have over the fortnight, Temptations, Drifters and Robbie Williams were excellent, but we found the room was at times too loud for our children. The barstaff serving the entertainment room were extremely slow and we witnessed people bringing drink in from the Topmarket across the road to have in there, this was seen by the waiters and nothing said.
Overall, I would rate these apartments as very good, and apart from a couple of little 'niggles' which could have made them excellent we had a wonderful holiday and would return.
Travel operator: Direct Holidays
Recommended
16 years 7 months ago
Myself and my daughter, who was 8 at the time, booked to go here on a last minute deal, we had a great time, apartment was excellent, very clean, very big and great location.
My daughter visited the kids club a couple of times and thoroughly enjoyed herself.
the pools were great, very clean.
The entertainments team were brilliant, full of energy and really seemed to enjoy what they were doing.
excellent hotel and will definatley go again.
My daughter visited the kids club a couple of times and thoroughly enjoyed herself.
the pools were great, very clean.
The entertainments team were brilliant, full of energy and really seemed to enjoy what they were doing.
excellent hotel and will definatley go again.
Travel operator: Airtours
Recommended
17 years 3 months ago
the apartments were clean, spacious and roomy.regular maid service. the complex was ideal for both familys and couples. the pool areas were cleaned daily, and very safe.plenty of sunbeds for all.the hotel location was superb.staff both friendly and helpful, nothing any trouble for them. all round entertainment for young and old alike. animation team were excellent. lots of day time activities, giving holiday makers a oppurtunity to try different activities and have fun. evening entertainment was excellent and a good atmosphere.
we will definantly be staying here again as we thoroughly enjoyed our stay.
we will definantly be staying here again as we thoroughly enjoyed our stay.
Travel operator: airtours
Recommended
17 years 3 months ago
Went on a late deal and had a lovely surprise. Great apartments big, clean, and 2 showers and a bath. The reception area was really classy and all the staff we dealt with were very polite and helpful. Changed towels 3 times, we were in room each time and didnt ask for anything else so dont know if sheets would have been changed but we were only there a week so that didnt bother us.Right across from the shops and restaurants and a couple of minutes from the marina , 5 minutes to the nearest beach and son xoriguer beach about 10/12 mins walk or can get the little train.Didnt try the hotel restaurant bud did hear only good things about it. Would def recommend and would go again
Travel operator: mytravel
Recommended
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