76 Reviews
Traveller Rating
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Excellent27
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Very Good32
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Good9
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Average3
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Poor0
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
We ate there on arrival as most do and the food was well below par and waited for it to long god knows why as you will see not many guests stay there to eat .
Giovannis being a good place to eat you have great portions at a reasonable price and cheaper than most we discovered it by chance and ate there on a few occaisions it is past the Vista picas as if your heading out and turn right that road will bring you out facing it.
Cleanliness average not a four star linen that was so holey it should be in church okay they chance a few times a week which we had to prompt them but wash the floor with a dirty mop and the apartments have seen better days basic and basic stocked could have done with an oven for pizza etc.
Loation we have visited the Island on ten occaisions and when we booked latedeals we knew the location was out a bit from the main centre . Nice little walk and you see the bats etc but what a sunset well worth viewing.
We hired the useual car not from the hotel or reps Nucar by burger king a cheaper option with everything included and Julie & Linda are very helpful had a problem and sorted out promptly.Also they have an exchange bureau to get your euro or cheques cashed.
Staff reception good at the job for what we used them for and found the reps smiling to one problem we approached the reps about and they helped being not a great lover of reps as they tend to try and fleece you with overpriced trips found them to be okay but still want to fleece you.
Entertainment seemed ok nasty cruel guy with parrots should be banned but we were out most of the time and got back late but heared they try there best and kiddies enjoyed themselves .
As kids club our youngest went a few times and had a ball.
Pool gets busy but they have a few and you need to bag a decent place no matter what they say towells start to go out about 6.30am.
We stayed in a block away from themain centre and had a top floor bliss until one family moved in next to us and threw the kids out on the balcony early in the morning yes were all on holiday but have concern for those around you a word to the rep and sorted .
Rent a car and look about there are some nice beaches Santo Thomas a good visit drive right down to the end park by the Victoria Playa and use the beach by there.
Cala Tirant nice beach but steep concrete path some nudity but hey were on holiday and more liberal than our parents. To many to mention Cala Galdana nice but gets very overcrowded. Son Parc get there early lovely day.
Well enjoy your holiday and renember others are there to enjoy it too.
Travel operator: First Choice
After reading a number of reviews I was pleasantly surprised to find that our apartment was very clean on arrival and we had a lovely maid who cleaned the apartment and balcony area 5 times per week. Floors were cleaned and mopped, towels changed daily and the bed linen was changed 5 times in the two weeks we were there. Maybe we just got lucky with our maid but she was excellent. When our one year old was napping she would creep around to ensure she didn't wake her.
The rest of the complex was spotless. The pool and grass areas are particularly well kept and there are always people cleaning up, cutting grass and trimming hedges. My only negative would be the bins around the pool need to be emptied a couple of times a day rather than leaving it until each evening.
We didn't eat much at the on-site restaurants. A couple of times we ate at the Pizzeria as our eldest (12) was off having a movie and pizza night in the Wavelength club. Food was good and prices reasonable. Never ate in the bar as the menu looked pretty limited. There are plenty of nice restaurants in the centre of the resort.
I loved the location of the hotel. It was far enough away from the resort centre to be nice and quiet but close enough to walk to and fro. I really enjoyed the walk - at least gave me some much needed exercise. I can imagine if you have younger kids but not young enough to be in a pushchair then it might be a bit problematic and a long walk for little legs.
The hotel staff were extremely friendly and very good at what they do.
The kids clubs are extremely well run and the reps really enthusiastic. Our little one went to the creche a couple of times and our older boy went to Wavelength which he really enjoyed (despite telling us beforehand that he wasn't interested in a kids club!). He went to the beach with them, went crabbing and jumping off rocks into the sea as well as having movie and pizza nights and a night out into the resort for a meal.
The entertainment staff work really hard too. The entertainment wasn't really my thing but what they do, they do well. My one year old loved the disco dance down at 8pm. WE tended to eat around 6.30/7 in town and walk back in time for her to dance with the older kids - she loved it. I'm sure we wouldn't have gone if we didn't have a little one but the kids thought it was great. Our boy took a liking to Bingo much to my amazement! The entertainment staff weren't pushy and if you wanted to join in you could but there was no pressure. The water polo, darts & pool etc. during the day weren't for us but lots of others seemed to enjoy it.
Would I go back - yes probably for a week rather than two and only while the kids are young. It really is centred around kids and is great for them - don't go if you want a romantic getaway!
Travel operator: First Choice
The only down side for us was were it was located. We dreaded the walk up to the shops and bars, by the end of the week it seemed more like a hours walk rather than 10 minutes.
Travel operator: Falcon
We where in block a which was in a brilliant spot with a great sea view and great for the pool.
We ate at the bar there most nights which the food was very nice and very resonable priced.
We stopped at the resort most nights as the children enjoyed the entertainment which was very good.
I most say thay all worked very hard well done to James, Hayley, Suzie and Michelle who didn't stop working all day long.
Also to all the girls and ash who worked hard in the kids club and wave length and not to forget the maids who worked hard to keep the rooms clean.
Me and my family will be visiting again very soon.
Travel operator: FIRST CHOICE
The Pool area was beautiful, with more than enough sun loungers (despite some people going out at 7.15am to put their towels out). The grounds men were trimming the hedges, emptying bins in common areas and maintaining the gardens and lawns all the time. A thoroughly pleasant holiday environment and what a fantastic view! Wow!
The Firstchoice Reps were superb, the bar staff friendly and the food at the bar/cafe and also in the Pizzeria were good value and well presented.
Our little boy was poorly and within 10 minutes of talking to the rep the local doctor was brought up to our room - we couldn't ask for more.
Anyone who doesn't rate this hotel is either miserable, narrow minded or not great at choosing the right holiday for their needs! A thoroughly enjoyable holiday with great people in a great location.
Thank you Firstchoice!
Travel operator: First Choice
location of hotel realy poor
my fridge was not very clean on arrival and there was somebodys hair all over the dinning room chair
maintenance men work very hard sweeping cutting hedges e.c.t
Travel operator: first choice
We had maid service 5 days out of the 7 we stayed. We used the onsite restaurant on a couple of nights when the kids were too tired to walk into town. The food was ok (nice cheese n ham toasties!) but the service by the waiting staff was always excellent.
The apartments are well equipped with plenty of wardrobe space and it was good to have air conditioning included. My son loved the complimentary toiletries (toothbrushes, little soaps etc)!
If I had any complaints it would be that the terraces and balconies should have been planned with rails/gates to keep little ones secure. The terraces are open plan and the balconies have no gates so your little could fall down the stone steps (a little strange for a Family Choice hotel). Our toddler had a lovely big travel cot with baby sheets included which was nice.
It is quite a long walk for little legs when walking to the centre of Cala n Forcat when the weather is warm but we got used to it. The children loved the onsite entertainment, the reps work really hard to make things a success, and the pools were nice and clean, as were the surrounding gardens. The supermarket on site is expensive so it is worth the walk to the Bettabuy supermarket to buy your bread and things. We wish we had booked for 2 weeks instead of 1. Our 7 year old didn't want to come home and neither did we!
Travel operator: First Chpice
The hotel was nice and clean with the pools well looked after, plenty of sun loungers and a well stocked shop (Cheaper shops are only a short walk away)
We ate twice at the restaurant and enjoyed the food.
The best part of the holiday was the holiday reps, from Emma, James, Fran and Samara who work all day and night keeping everybody entertained with Bingo, Quizzes, Water Polo, Football, Table Tennis and anything else for all the family.
To the fantastic Kids entertainers Jazzy Jay, Sunshine Sarah, Fantastic Phil, Crazy Keeley and Exciting Elsa who made the holiday for us and the kids.
Also the trip to Pedros for the o What a night is a great night out (Unless your a boring fart) with plenty to eat and drink along wth good entertainment.
We arrived home at midnight and are going to book our return for next year this afternoon but for 2 weeks.
Travel operator: First Choice
Travel operator: first choice
Travel operator: first choice
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