46 Reviews
Traveller Rating
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Excellent2
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Very Good23
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Good13
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Average1
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Poor1
Review Overview
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Cleanliness
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Entertainment
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Food
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Service
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Location
20 years 2 months ago
Just returned home from the hotel Esmeralda in ciudadela, we had a great time the weather was very nice for October. The food was very good, plenty of it and a good selection.
There were a few moaning Minnie
There were a few moaning Minnie
Travel operator: select holidays
Recommended
20 years 2 months ago
We stayed at the Hotel Esmeralda in the last week of October in the half term week. The hotel is lovely and situated facing the sea with very beatiful views. Unfortunately the hotel closed down on the Friday that we left so from the Wednesday things began to shut down. When we got there the shop had already shut, then came the man to uplift the Internet machines, then the pool bar closed (the next day the weather was bad so we couldnt use it anyway). From the Tuesday all the entertainment was off the cuff. On Thursday which was our last day it felt as if we were sitting in the airport lounge waiting for a delayed flight, all the cleaners were about clearing things out, the reception even had its plants taken away. To top the lot in the evening the bar staff had their screw drivers out and were taking down the fans that were on the wall in the bar. It was quite comical.
The food was quite poor, all of it was cold. They had placed a microwave in the restuarant for us to heat the food if we wanted it hot! - very worrying.
Apart from all the moaning we did have a very good holiday. We would definately go back to this hotel but never in the last week in october.
The food was quite poor, all of it was cold. They had placed a microwave in the restuarant for us to heat the food if we wanted it hot! - very worrying.
Apart from all the moaning we did have a very good holiday. We would definately go back to this hotel but never in the last week in october.
Travel operator: Direct
Recommended
20 years 3 months ago
The entrance doors and surrounding woodwork to The Esmeralda Hotel boast many coats of blistered blue paint, a most unwelcome sight to the newly arrived guest.
The Reception area is noisy & confined, with no air conditioning, There are no quality furnishings here or in the other public rooms, all of which resemble a working mans
The Reception area is noisy & confined, with no air conditioning, There are no quality furnishings here or in the other public rooms, all of which resemble a working mans
Travel operator: Cosmos
20 years 3 months ago
Just returned from the hotel and it is a little tired and in need of maintenance in some areas, although I think that the lack of air conditioning was probably by design.
Staff generally very friendly and helpful.
A surprising number of children in evidence, when considering the summer school holidays were over.
Worryingly, some guests were being farmed out to a guest house down the road, as a result of overbooking.
We had phoned ahead and agreed to pay for an upgrade to a sea/pool facing room, which are well worth the money, but I would strongly advise that you wrap this up when you book, as they denied all knowledge when we arrived, but at least we were in the hotel, and after some arguing managed to get our way after 3 Days. Overall though you shouldn't lose sight of what this hotel is and is not.
Don't expect pristine 4 Star luxury on a beach, this is a great value for money, clean hotel, with friendly staff and a good overall package for a cheap deal and if you view it that way you won't be disappointed.
Some advice though - Go for a high floor with sea views, (book before you go!) And pre-book the smaller restaurant whenever you can.
Staff generally very friendly and helpful.
A surprising number of children in evidence, when considering the summer school holidays were over.
Worryingly, some guests were being farmed out to a guest house down the road, as a result of overbooking.
We had phoned ahead and agreed to pay for an upgrade to a sea/pool facing room, which are well worth the money, but I would strongly advise that you wrap this up when you book, as they denied all knowledge when we arrived, but at least we were in the hotel, and after some arguing managed to get our way after 3 Days. Overall though you shouldn't lose sight of what this hotel is and is not.
Don't expect pristine 4 Star luxury on a beach, this is a great value for money, clean hotel, with friendly staff and a good overall package for a cheap deal and if you view it that way you won't be disappointed.
Some advice though - Go for a high floor with sea views, (book before you go!) And pre-book the smaller restaurant whenever you can.
Travel operator: Independant
Recommended
20 years 3 months ago
We stayed at the hotel Esmeralda in September for a week and thoroughly enjoyed our stay. As a young couple in our early 20s we were slightly disappointed by the amount of coffin dodgers that were there at first, but a couple of days into our hols the younger couples arrived.
We were pleased to have an ample amount of bingo wings in close proximity, and boy were they well cultivated. The staff were brilliant, especially the ever smiling Fran who always looked as happy as a pig in ****!
All the other staff were very friendly and approachable. The food was great with a vast buffet style choice and the alcohol; well that always tastes better when it
We were pleased to have an ample amount of bingo wings in close proximity, and boy were they well cultivated. The staff were brilliant, especially the ever smiling Fran who always looked as happy as a pig in ****!
All the other staff were very friendly and approachable. The food was great with a vast buffet style choice and the alcohol; well that always tastes better when it
Travel operator: airtours
Recommended
20 years 4 months ago
Hotel is lovely and clean however there are are few rooms that have not been refubished. Davis Lili and Enara did a great job entertaining the kids and adults alike. The pool had to be closed for 24 hours while we were there as a little one had an toilet accident well done for being health consious rather not use the pool than be struck down with tummy upset.
Cosmos rep was a waste of space
Cosmos rep was a waste of space
Travel operator: Cosmos
Recommended
20 years 4 months ago
We have just reterned from Hotel Esmeralda.
It was brilliant other than the Swimming Pool
We are comming back next year
It was brilliant other than the Swimming Pool
We are comming back next year
Travel operator: Cosmos
Recommended
20 years 4 months ago
We have just arrived back from our holiday at the Esmeralda. This is without doubt the best holiday we have had,(tainted with great sadness) so much so we are booking up for next year.
I have to say we had some gremilins ie we had paid for a room with a sea view but we ended up with 1 of the 15 rooms at the back of the hotel which have not been refurbished. We had to wait 4 days for a room change which was still at the back but was very smart room. The entertainment was good for familes, lili David and Enara are great people. On a serious note the one thing i would not do is the scuba diving in the pool, this is run by a local scuba diving club which tout for business on a sunday morning at the hotel pool. Unfortunately myself and 3 pals did the pool sesion and then booked for 2 dives at sea. on second dive my pal steve had an incident which has left in hospital in menorca fighting for his life. this was a day before we were due to fly home.I think the hotel has stopped the scubba diving as they were not there on sunday...
I have to say we had some gremilins ie we had paid for a room with a sea view but we ended up with 1 of the 15 rooms at the back of the hotel which have not been refurbished. We had to wait 4 days for a room change which was still at the back but was very smart room. The entertainment was good for familes, lili David and Enara are great people. On a serious note the one thing i would not do is the scuba diving in the pool, this is run by a local scuba diving club which tout for business on a sunday morning at the hotel pool. Unfortunately myself and 3 pals did the pool sesion and then booked for 2 dives at sea. on second dive my pal steve had an incident which has left in hospital in menorca fighting for his life. this was a day before we were due to fly home.I think the hotel has stopped the scubba diving as they were not there on sunday...
Travel operator: arranged myself
Recommended
20 years 4 months ago
I went to this hotel in 2004 and I loved it.
All the staff are very friendly and there is lots of people there to meet and make lots of new Friends.
The food is quite nice there is lots of people saying they don't like it but I thought it was quit nice.
The location is good there is shops nearby to go shopping and a 15 minute walk to the nearest beech. there is a nice sea view at the front of the hotel and if you at the top its a gorgeous view to the sea.
I liked the entertainment because there was things on every night I was there like karaokes and everybody was up dancing and magicians and lots of other interesting things.
If you are thinking to go to this hotel I would say definitely. I am coming back to this hotel in the future.
All the staff are very friendly and there is lots of people there to meet and make lots of new Friends.
The food is quite nice there is lots of people saying they don't like it but I thought it was quit nice.
The location is good there is shops nearby to go shopping and a 15 minute walk to the nearest beech. there is a nice sea view at the front of the hotel and if you at the top its a gorgeous view to the sea.
I liked the entertainment because there was things on every night I was there like karaokes and everybody was up dancing and magicians and lots of other interesting things.
If you are thinking to go to this hotel I would say definitely. I am coming back to this hotel in the future.
Travel operator: teletext holidays
Recommended
20 years 5 months ago
just returned from the hotel esmerelda, we had a great holiday. the room we had was 328, we had a fantastic view across the sea amd on a clear day, which we didn`t get many you can see majorca.
weather was typical minorca, 5 days hot 2 days cloudy and rain.hotel was very clean and the food was good. there is always something for everyone. lunch time was sometimes better than dinner in the resturant.
we didn`t book the other resturant, we were quite happy with the main one.
one grumble i did have was that they didn`t serve fried tomaotoes at breakfast everyday. only twice in the whole week. plenty of everthing else though.
very quiet location, not much to see unless you walk into cuitadella which is lovely. old town houses line the squares where the locals sit outside their front doors in the evening. the square near the bus station is nice at night. very spanishy, the locals playing football and chilling out.
the hotel is lovely, very clean and the staff are friendly. entertainment not very good. we dont have children so it was very boring if you have kids they do a good job with them. people with kids were complaining that some of the activities that had to pay for, so be warned.
the hotel provide bike hire for 20 euros for two hours. if you feel energetic get one there are great areas to ride all along the waterfront. plenty of seats to sit on and watch the boats coming and going from the local bay. very pretty scenery.
all in all we had a great time at the esmerelda.
weather was typical minorca, 5 days hot 2 days cloudy and rain.hotel was very clean and the food was good. there is always something for everyone. lunch time was sometimes better than dinner in the resturant.
we didn`t book the other resturant, we were quite happy with the main one.
one grumble i did have was that they didn`t serve fried tomaotoes at breakfast everyday. only twice in the whole week. plenty of everthing else though.
very quiet location, not much to see unless you walk into cuitadella which is lovely. old town houses line the squares where the locals sit outside their front doors in the evening. the square near the bus station is nice at night. very spanishy, the locals playing football and chilling out.
the hotel is lovely, very clean and the staff are friendly. entertainment not very good. we dont have children so it was very boring if you have kids they do a good job with them. people with kids were complaining that some of the activities that had to pay for, so be warned.
the hotel provide bike hire for 20 euros for two hours. if you feel energetic get one there are great areas to ride all along the waterfront. plenty of seats to sit on and watch the boats coming and going from the local bay. very pretty scenery.
all in all we had a great time at the esmerelda.
Travel operator: cosmos
Recommended
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